Gearbox update / Northern Ireland

[Marquez93]

Armed with further information provided here I contacted the Volvo garage who serviced the car in Scotland (8 services last one was 2 years ago) and they advised me that the TCM update was never applied. So apparently any updates are applied automatically when the car is in for a service. Maybe in this case there was no mention of any gearbox issues and the update wasn't carried out, who knows...?

The update is 30677036. On ringing agnews who had previously stated no update is available has quoted me £40 to buy the update and £240 to apply it. Then (the best bit) the technician has now advised me that this won't cure the jolt/jerk when I select D..... So there's that. £280 + vat for nothing apparently. I'll just live with the jolt.

I have found Agnews Volvo to not particularly give a ****. We have considered changing our Audi to the V90 but I have to say Agnews attitude is poor to say the least and I'd be taking my business elsewhere to another marque.

[XC90KidNI]

Originally Posted by Marquez93

Armed with further information provided here I contacted the Volvo garage who serviced the car in Scotland (8 services last one was 2 years ago) and they advised me that the TCM update was never applied. So apparently any updates are applied automatically when the car is in for a service. Maybe in this case there was no mention of any gearbox issues and the update wasn't carried out, who knows...?

The update is 30677036. On ringing agnews who had previously stated no update is available has quoted me £40 to buy the update and £240 to apply it. Then (the best bit) the technician has now advised me that this won't cure the jolt/jerk when I select D..... So there's that. £280 + vat for nothing apparently. I'll just live with the jolt.

I have found Agnews Volvo to not particularly give a ****. We have considered changing our Audi to the V90 but I have to say Agnews attitude is poor to say the least and I'd be taking my business elsewhere to another marque.

Agree - Agnews have proven pretty useless for any queries I’ve had for them. Just out of interest, did you ever find someone in NI to service the gearbox?

Thanks

[Clan]

Originally Posted by Marquez93

Armed with further information provided here I contacted the Volvo garage who serviced the car in Scotland (8 services last one was 2 years ago) and they advised me that the TCM update was never applied. So apparently any updates are applied automatically when the car is in for a service. Maybe in this case there was no mention of any gearbox issues and the update wasn't carried out, who knows...?

The update is 30677036. On ringing agnews who had previously stated no update is available has quoted me £40 to buy the update and £240 to apply it. Then (the best bit) the technician has now advised me that this won't cure the jolt/jerk when I select D..... So there's that. £280 + vat for nothing apparently. I'll just live with the jolt.

I have found Agnews Volvo to not particularly give a ****. We have considered changing our Audi to the V90 but I have to say Agnews attitude is poor to say the least and I'd be taking my business elsewhere to another marque.

yes the modules are updates as needed at every service if it has full volvo service history charging you £240 for applying the software ? The volvo standard time is 24 minutes what ever is their Labour rate per hour !

Yes it could very well cure the bump going into D that's what it was designed for! However it depends how bad the internal leak is ... the first course of action is the gearbox software update .