Brakes: Dodgy Garage

[canis]

Check your invoice. If they've charged for parts they've not supplied, that's gotta be illegal, surely?

[ASt85]

As above - go back to the "provider" and ask that that they complete the task for which they have been paid. Hopefully that will be enough for them to correct their "oversight", further, if you paid for the work using a credit card you will have redress under the implied guarantees re the over £100 cost - if the garage fails to correct the problem or denies risk, the correction of fault for which you have paid, you will have actionable recovery via the credit card agreement/guarantee.

Consider contacting your local trading standards office (via local council) but above all else do not take a passive approach confrontation with regard to their failure often produces a positive result without further recourse.

HOWEVER, if all else fails you have the option to seek restitution of funds on the grounds of "failure to satisfactorily aka safely complete" / or perhaps even reckless endangerment by neglect etc. via the small claims court - for the sake of a fee which is recoverable, why let dishonourable proprietors leave you and your passengers at risk whilst they steal your money via misrepresentation or false pretences?

[Shoz]

Originally Posted by Simon Jones

Another explanation for 'difficulty removing the wheel nuts' is that they'd been done up too tight the day before with a windy gun at the garage.

It wasn't the wheel nuts, that were tight, they came off easy enough. It was the wheel itself. It was almost stuck on

[Shoz]

Originally Posted by Harley Dave

I thought it was "difficulty removing the WHEEL after the nuts had been removed"

As in the wheel had bonded/corroded to the hub and had not been recently removed.

I wonder why the OP doesn't just ask the original garage to explain exactly what they did (or didn't do)

Cheers

Dave

He will do, but needed some advice and guidence to be prepared for whatever Bulls*%t answer the guy will come out with.

[Shoz]

Originally Posted by ASt85

As above - go back to the "provider" and ask that that they complete the task for which they have been paid. Hopefully that will be enough for them to correct their "oversight", further, if you paid for the work using a credit card you will have redress under the implied guarantees re the over £100 cost - if the garage fails to correct the problem or denies risk, the correction of fault for which you have paid, you will have actionable recovery via the credit card agreement/guarantee.

Consider contacting your local trading standards office (via local council) but above all else do not take a passive approach confrontation with regard to their failure often produces a positive result without further recourse.

HOWEVER, if all else fails you have the option to seek restitution of funds on the grounds of "failure to satisfactorily aka safely complete" / or perhaps even reckless endangerment by neglect etc. via the small claims court - for the sake of a fee which is recoverable, why let dishonourable proprietors leave you and your passengers at risk whilst they steal your money via misrepresentation or false pretences?

Thank you very helpful and reassuring.