D5 PowerPulse pipe bursting

[Tresco85]

I think they have extended the warranty for the hose replacement so hopefully you will be covered and I don’t think there will be a problem towing the caravan as you probably won’t even notice any difference in performance.

[nu11eaf]

Originally Posted by volvocamper

Hi, PP hose blew the end off today (up top of engine so can easily be seen) - I heard it and thanks to this forum suspected the PP hose immediately. Car is a 2018 XC90 with 15k miles and full Volvo SH (last serviced in March this year) but not got extended warranty.
Few questions pls;
Is it likely I can get this covered either wholly or partly by Volvo and if so how do I go about it?
If I cant anyone any idea of cost of a new hose + fitting?
We are 200 miles away from home on holiday with our 2000kg caravan (although not towing when hose went) so guess best try local dealer down here tomorrow to see what they say.
Dare I tow the caravan home with the hose gone?

Appreciate your thoughts please.

Don't worry about the PP, I ran my car for months with a burst hose and hardly noticed any difference, it does not effect normal running, all it does is take away a bit of turbo lag when accelerating from low speed. You will have no problem towing your caravan.

It depends on how good your dealer is on cost to replace, some fit it free some charge for labour only some try it on and try to rob you.

[Tony Harrison]

Originally Posted by volvocamper

Hi, PP hose blew the end off today (up top of engine so can easily be seen) - I heard it and thanks to this forum suspected the PP hose immediately. Car is a 2018 XC90 with 15k miles and full Volvo SH (last serviced in March this year) but not got extended warranty.
Few questions pls;
Is it likely I can get this covered either wholly or partly by Volvo and if so how do I go about it?
If I cant anyone any idea of cost of a new hose + fitting?
We are 200 miles away from home on holiday with our 2000kg caravan (although not towing when hose went) so guess best try local dealer down here tomorrow to see what they say.
Dare I tow the caravan home with the hose gone?

Appreciate your thoughts please.

See my post 44 above re warranty.

[volvocamper]

Thank you all for your help with the issue - much appreciated.
I have a result which you may be interested in and which may help someone else in a similar position.
We are 220 miles from home with caravan and returning on Sunday.
Rang dealer local to us here and spoke to service advisor (he was new in Nov and knew nothing about a PP hose problem) went and spoke to workshop manager who knew all about the PP issues!!!
Advisor came back and confirmed they CAN sort this today and arranged to take car in at 2.30 so they could confirm problem and solution (and they had an updated PP hose in stock)
Arrived as planned at 2.30, PP confirmed as problem, new one fitted while supplied with coffee.
60 mins later advisor returns and says all done sir and due to low mileage + full Volvo SH + fact only just out of warranty Volvo contribution is 100%!!!
Returned 30 mins later with a good quality box of chocs and to thank them yet again. Tech who did the job came rushing over as he thought there was a problem - thanked him sincerely as well and we were on our way.
VVVVVVVV impressed with Volvo and this dealer - they didnt have to do this today and did confirm as you had suggested I could have returned home with it - but then i would have to have spent half a day getting it sorted.
This has almost certainly confirmed my new lease in March will be for another Volvo.
V pleased and taking Mrs VC out to dinner tonight.
Top marks Volvo and Volvo Poole

[Quacker]

Originally Posted by volvocamper

Thank you all for your help with the issue - much appreciated.
I have a result which you may be interested in and which may help someone else in a similar position.
We are 220 miles from home with caravan and returning on Sunday.
Rang dealer local to us here and spoke to service advisor (he was new in Nov and knew nothing about a PP hose problem) went and spoke to workshop manager who knew all about the PP issues!!!
Advisor came back and confirmed they CAN sort this today and arranged to take car in at 2.30 so they could confirm problem and solution (and they had an updated PP hose in stock)
Arrived as planned at 2.30, PP confirmed as problem, new one fitted while supplied with coffee.
60 mins later advisor returns and says all done sir and due to low mileage + full Volvo SH + fact only just out of warranty Volvo contribution is 100%!!!
Returned 30 mins later with a good quality box of chocs and to thank them yet again. Tech who did the job came rushing over as he thought there was a problem - thanked him sincerely as well and we were on our way.
VVVVVVVV impressed with Volvo and this dealer - they didnt have to do this today and did confirm as you had suggested I could have returned home with it - but then i would have to have spent half a day getting it sorted.
This has almost certainly confirmed my new lease in March will be for another Volvo.
V pleased and taking Mrs VC out to dinner tonight.
Top marks Volvo and Volvo Poole

It is good service dealers and factory support, prompt and without quibble for known faults that ensures customer loyalty and repeat sales more than anything. Land/Range Rover dumped on me one too many times and they have lost at least 14 new premium vehicle sales to rivals so far as a result. While their vehicles are always highly tempting and I've been tempted several times since, I've come to my senses before committing. The last time was for a Discovery 5 HSE where all they had to do was shake my hand for my pre-configured and costed vehicle. Thankfully that was too simple for them and they tried to get me into a high spec Disco Sport instead. I walked away and into my local Volvo dealer that same week and bought a stock XC90. Thank goodness!