Non Volvo service

[stevieR]

Originally Posted by scbamber

I'm very pleased for you. Although you would not have had to pursue this if PrestonMotorPark had been honest in the first place, doesn't it feel good!!?

Lesson for us all.

I was writing metaphorically when I said I was `there`, meaning that I had brought more attention to my position than I expected.Sorry about that.
The dispute is still ongoing and although my stance is morally sound,the laws
governing breach of contract are not that sympathetic,so let`s wait and see.
My charge back credit card claim however should prevail.
Win or lose I will have caused some disruption to their organisation and they
certainly know about it.

[Montana]

good luck stevie, sounds like your pushing them in the right direction. My old XC70 is unlikely to see a dealer but will steer clear of these lot.

[stevieR]

May be a development may be not but because of all the heat I have been giving Preston Motor Park about Vida access.seems like they have had to communicate with Volvo UK.My service is now registered they say and sent this screenshot.Any thoughts please,anything missing from screenshot apart from my reg lol

[scbamber]

I've no idea what the screenshot means. So they say that your "service" is now registered with Volvo UK.....does that mean the car had all its software updated; that Volvo parts and Volvo spec oil were used; and that you now have the 1 year's Volvo Assist that goes with an accredited service?

Mmmmm. After all the trouble the garage have caused I wouldn't trust them an inch. My hunch is that Volvo UK will not confirm that the service meets their specifications.

Time to ask Volvo UK.

[Clan]

Originally Posted by scbamber

I've no idea what the screenshot means. So they say that your "service" is now registered with Volvo UK.....does that mean the car had all its software updated; that Volvo parts and Volvo spec oil were used; and that you now have the 1 year's Volvo Assist that goes with an accredited service?

Mmmmm. After all the trouble the garage have caused I wouldn't trust them an inch. My hunch is that Volvo UK will not confirm that the service meets their specifications.

Time to ask Volvo UK.

If they have access to that computer system from 1990 they must be a volvo authorised repairer ... Its volvos internal system ...

[stevieR]

Volvo UK now approved service and Volvo assistance is now ongoing.Preston Motor Park were on the brink of being taken to court at least 15 emails wriggling back and forth.When all they had to do was commuicate with Volvo.The registering of the service was retrospective I believe and therefore Lazarus like for Preston Motor Park.

[stevieR]

Originally Posted by Clan

If they have access to that computer system from 1990 they must be a volvo authorised repairer ... Its volvos internal system ...

Could be a screenshot from VIS or there are 2 other approved dealers in the Doves group,they will have access.

[stevieR]

New Volvo Assistance letter and card arrived in the post today,curiously not backdated and
starting on the 21st of May,3 months after the service took place.Things are not adding up
at all.Lazarus may be asking for a ventilator...

[green van man]

Originally Posted by stevieR

New Volvo Assistance letter and card arrived in the post today,curiously not backdated and
starting on the 21st of May,3 months after the service took place.Things are not adding up
at all.Lazarus may be asking for a ventilator...

Just speculation on my part, but what's the betting they had one of their volvo registered garages inform volvo they (the registered garage ) had carried out the service so you got it registered with volvo and the assist card.
I suspect a ploy to shut you up by giving you what they think you want.

Spent too much time around garages and car dealers, my eyes were opened to far too many dodges that Joe public would never suspect.

Paul.

[stevieR]

Originally Posted by green van man

Just speculation on my part, but what's the betting they had one of their volvo registered garages inform volvo they (the registered garage ) had carried out the service so you got it registered with volvo and the assist card.
I suspect a ploy to shut you up by giving you what they think you want.

Spent too much time around garages and car dealers, my eyes were opened to far too many dodges that Joe public would never suspect.

Paul.

Hi Paul and thanks for your reply.You suspect it,I suspect it.
I already have an enquiry into Volvo UK into who submitted the service for registration.
Things might get a bit slippery