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S60 & V60 '18> / XC60 '17> / S90 & V90 '16> / XC90 '15> General Forum for the SPA-platform 60- and 90-series models |
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Brand new XC90 T8 camera faults and many moreViews : 134 Replies : 0Users Viewing This Thread : |
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Apr 9th, 2024, 19:04 | #1 |
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Location: Tamworth
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Brand new XC90 T8 camera faults and many more
After 900 miles my new car advised me that my propulsion system need and services and the car was over heating but prior to this i was having issues with the camera showing previous activations on the screen when i went to use my car the next day. i have taken various photos of this issues re occurring but it has been booked in at Paul Rigby Volvo for 4 days now and they can not replicate this fault and Volvo customer services are saying that they can not fix it under warranty unto the dealership confirms that there is a fault. They both have about 7 pictures of different days and times but of course they do not believe me and on one occasion the camera cut out whilst i was reversing into a tight space for some reason. They have given me a hire car X90 23 plate and guess what i have had no issues with the camera and they would not even take that into consideration.
I have logged a customer complaint with Volvo however the customer support team they will not let me speak to the complaints team or escalate the issue to a line manager or the Volvo UK director. This is my first venture in to Volvo and my experience has not been the best after spending 80K on a car and the manufacture and dealership are no support. The list of issues are .3x wheel trims can be pulled out and not secure . Rear spoiler very flexible in the middle not the like the others at the dealership .Propulsion system needed a service and over heating .Car scratched after first visit to fix some issues .Camera issues Can anyone help or point me in the right direction |
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