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V40 Dual Mass Flywheel

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Old Jul 26th, 2017, 10:54   #1
Martin A Williams
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Default V40 Dual Mass Flywheel

I bought my V40 D2 SE in December 2012, and the only early problem was a faulty bearing. Overall it's been a very good car, until December 2016 that is. At 57,000 miles, an awful engine noise prompted me to call into my local garage and within minutes they told me the dual mass flywheel had gone. I spoke with my local dealer, and they were pretty lukewarm, as the car was four years old and 57k on the clock. So, I asked my local garage to just get on with it. Turns out both clutch and gearbox were also damaged, and I ended up with a total bill of £3,450.86 for reconditioned parts.
I wrote to Volvo customer care for a view on this, and part of the response was that financial assistance (which I didn't ask for) is given to 'loyal' customers - this after buying 4 Volvos from dealers (240GLT new, V50 2.4i new, V70 D5 nearly new, and this V40 new, plus full Volvo dealer servicing apart from the last service carried out by my excellent local garage).
It's still a very good car, but I no longer trust it. It seems to me that with age and mileage you wouldn't expect to have to fork out £3.5K....
I'm interested in any comments or similar experiences from forum bloggers.
Thanks.
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Old Jul 26th, 2017, 15:23   #2
squiddley
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Sorry to hear of your troubles.
My wife and I both had V40 D2,my wife drives a 65plate, and I had a 16 plate.
Loved my car to start with , like you I considered myself to be a loyal customer.

I have now parted company with my car after numerous faults, clutch slave cylinder failing after 6 months, fan fail after first service, numerous faults with the EGR valve ,which was eventually changed, water loss, which ended being recovered, to the dealer, more EGR faults, lost all faith in the car.

Complained to the dealer , complained to Volvo uk, complained on twitter..

the final insult was when the dealer offered to buy the car back at £11500.For a car which was just 1 YEAR OLD.....

I complained again to Volvo uk who took up my case, only to be told the complaint was between me and the dealer where I bought the car.

I will never buy a car from that dealer again, as for my wife's car , we are travelling to another dealer for it to be serviced...
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Old Jul 27th, 2017, 14:35   #3
Martin A Williams
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Unhappy Volvo V40

Thanks for the response.

I'd like to get rid of it now but having spent so much money can't really justify it in the short term - not sure I would buy another Volvo though.
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Old Sep 1st, 2017, 11:30   #4
Acer
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Quote:
Originally Posted by Martin A Williams View Post
Thanks for the response.

I'd like to get rid of it now but having spent so much money can't really justify it in the short term - not sure I would buy another Volvo though.
Are these failures typical of the D2 engine? Do manual vehicles generally have issues with the clutch slave cylinder?
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Old Sep 4th, 2017, 08:46   #5
Martin A Williams
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Hi,
I don't really know, but I suspect not. The dealer said that it is extremely rare to have a dual mass flywheel problem in less that 80,000 - 100,000 miles, and that I was extremely unlucky that it did so much damage.
Don't know about the clutch slave cylinder.
Mine is a 1600, which Volvo have now replaced with their own 2000 diesel engine for the D2.
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Old Dec 2nd, 2017, 23:14   #6
julianps
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Originally Posted by Martin A Williams View Post
Mine is a 1600, which Volvo have now replaced with their own 2000 diesel engine for the D2.
Only in the manual, the automatics are still 1600cc as I recall?
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