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Vodafone 100GB SIM not working

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Old Sep 18th, 2019, 00:50   #21
soupytwister
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Just got my S60 in the last week and wondered why I didn't get a 100Gb SIM. Turns out the S60 Edition is a MY19 rather than MY20 so doesn't qualify.

Seems a bit mean - would have been nicer for Volvo to say that all new car sales from 1st August (or whenever) would have 100Gb SIM rather than only MY20 models forwards
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Old Sep 18th, 2019, 08:46   #22
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Quote:
Originally Posted by soupytwister View Post
Just got my S60 in the last week and wondered why I didn't get a 100Gb SIM. Turns out the S60 Edition is a MY19 rather than MY20 so doesn't qualify.

Seems a bit mean - would have been nicer for Volvo to say that all new car sales from 1st August (or whenever) would have 100Gb SIM rather than only MY20 models forwards
Indeed that is a bit mean....

email me your address at mtilling@bellsmotorgroup.co.uk and I'll see if I can assist!
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Last edited by MtillingVolvo; Sep 18th, 2019 at 08:48.
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Old Sep 18th, 2019, 08:47   #23
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Originally Posted by red1703 View Post
Thanks Marc for the update

Still been unable to get this working. Spoke to Vodafone who were no help and told me to speak to Volvo. Spoke to Volvo who were no help and told me to speak to Vodafone

Hopefully they come up with a fix soon..
I'll drop the chap at Volvo an email a bit later in the week if I don't hear anything back... it is on their radar and they are having daily calls with Vodafone to try and get it sorted.
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Old Sep 18th, 2019, 20:10   #24
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You are welcome and glad it's working now!
Thanks, I get it working as well.
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Old Sep 20th, 2019, 13:48   #25
MtillingVolvo
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Hi,

Bit of feedback.

Apparently some of the issues are being caused by the "Safari" browser on Apple Products. If anyone on here is having issues and using Safari please can you try downloading an alternative browser onto your phone, trying again and let me know how you get on.

Thanks in advance.

Marc
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Old Sep 23rd, 2019, 16:18   #26
Boxzoo
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Default Mine not working either

Taken delivery of my new V90 this morning and not working. Phone can connect to car but once connected there is no internet.

Will try Voda. Dealers seem to be washing their hands of it at the moment but if I don’t get anywhere with Voda I will go back to dealer.
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Old Sep 23rd, 2019, 16:27   #27
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Volvo UK are still on the case with Vodafone to find a fix for this issue.

Kind Regards

Marc
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Old Sep 23rd, 2019, 17:43   #28
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As I think Volvo issue the data sim as part of their vision of nobody being seriously injured or killed in a Volvo safety ethos, (so every new car is connected, and the connected safety feature works) I would think that they will apply pressure on Vodafone to resolve this issue.
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Old Sep 23rd, 2019, 20:21   #29
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Quote:
Originally Posted by Boxzoo View Post
Taken delivery of my new V90 this morning and not working. Phone can connect to car but once connected there is no internet.

Will try Voda. Dealers seem to be washing their hands of it at the moment but if I don’t get anywhere with Voda I will go back to dealer.
When I collected mine on Saturday I had the same thing, kept getting the vodaphone splash page but it wouldn't let me click through to register. I had to refresh the page about a dozen times and it then finally allowed me to connect.
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Old Sep 23rd, 2019, 20:46   #30
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Has anyone tried registering on a different browser than safari? Did it work?
I had difficulty last week on iPhone and iPad on safari.
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