!PLEASE READ THIS IT'S UNBELIEVABLE!! harratts Volvo

[harveys]

If I was you I would take the car to VOSA own test station.

https://www.gov.uk/government/organi...s-and-stations

You need to make a appointment first.

[mick1275]

Does anyone know we're there is a VOSA inspection /test centre in west Yorkshire I will make an enquiry before phoning AA today .i worked hard and I've saved to get a newish car this is the newest car I've every bought sit hats reason I went to a main dealer but in 25 yrs of driving they have been the worst customer service I've ever experienced there constantly phoning me know offering courtesy car and to take it bk for examination

[volvoid]

Sadly there are always some dealers who are little more than yobs in suits. Amazing how they get to represent the manufacturers directly. The motor trade is its own worst enemy. I find it hard to trust any of them as the bad apples taint the trade for everyone else.
Why not join AA/RAC. They have excellent legal advice departments that will know exactly how to deal with this stuff. First stop is an independant MOT. Take pictures.

[wrinkles]

Originally Posted by harveys

If I was you I would take the car to VOSA own test station.

https://www.gov.uk/government/organi...s-and-stations

You need to make a appointment first.

Take the MOT the dealer has given you and show them. They will investigate and the dealer will probably lose their Mot status and you will have the evidence to take to the claims court.

[Thrustyjust]

I would reject on sale of goods, rather than Selekt. Selekt allows you to reject it ' and buy another Volvo from the same dealer at the same or more expensive vehicle' . SOG means you can walk away and buy a car from somewhere else.
As I have been through the 'Selekt' mill, its really a good idea, marred by the dealers screwing customers for profit margins. I don't know what it will take for salesmen/ dealers to remember, that no customers, means no business.......

[Considered1]

Register an official complaint with Volvo Head Office and refuse to deal with that dealer. I can also recommend Mill Volvo Knaresborough. For what it's worth all some young sales guy had to do at Harrats Leeds was get a lease cost on a brand new XC60 and get back to me..nothing happened

[mick1275]

I've just got bk from harratts I met the manager and what a ***in prick ,he started trying to tell me there is no play in the wheel it's been checked and no reports of a fault I could kick the tyre and you could hear the bang ,so I lost it and temper blew my 5amp fuse I was on ,F--k you I said its off to VOSA test station and you have had it pal don't insult my intelligence I've been working on hgv's and cars for 20yrs ,his balls feel out he offered me a brand new courtsey V40 and promised the suspension will be repaired first thing in morning with glasscoat and interior coat on Tuesday 2 free services some Volvo seat covers and a full tank of fuel 65 litres what should I do ? Please bear in mind theses cars are hard to find and it's superb regarding a couple of parts at 50 quid that need sorting I'm gona take it for another MOT though and il go from there

[mikealder]

I would inform them in writing you are taking a car supplied, MoT tested and checked by their mechanics to another undisclosed MOT test station, depending upon the outcome of that you will decide what course of action to pursue - send it to the guy at the top and copy the service manager, I would also put in writing what you have been offered in way of bribery - Mike

[purplebargeken]

Christ, what a mess. I would still get VOSA involved irrespective. Diabolical sales and service.

[Lancee]

Just reject it and get your money back.
Wash your hands of it.