Child Lock Service Required

155mph · Jul 9th, 2010, 12:06

Err, more gremlins? The car hasn't even been in for its QAI!

I have the Family Pack on my car and "Child Lock Service Required" warning popped up when I started her up this morning. Nice. Managed to clear the message by de-activating and re-activating, but jeez, there is not enough antacid in the house for all the stress this car is causing me.

Anyone else have this pop up on them?

npl74 · Jul 9th, 2010, 23:05

I'm having the same problem since I received my XC60 in March. More or less a month ago Volvo replaced a part of the rear lock inside the door, but... this Wednesday in the morning I received the same message again. So, I have scheduled the next reparation for 27th July.

The good news is that, despite the service messages, the child lock works well.

vaccaro · Aug 2nd, 2010, 17:01

I have. a 2007 XC70 with 22000 miles. In the message window I also have the message: "Child Lock Fault Service Required". It used to come and go intermittently. I can reset it, but it keeps coming back. Volvo techs haven't been able to fix it. The power child locks seem to be working fine, but the warning remains. Someone must know how to clear this. Thanks.

npl74 · Aug 4th, 2010, 00:06

FYI, the reparation on the 27th July was carried out and so far no more fault messages. This time the dealer, to be sure, replaced the entire lock mechanism in the rear right door.

Apparently Volvo does not know exactly what causes this problem. Otherwise they would fix in a cheaper way than replacing everything.

Waggatron · Aug 8th, 2010, 08:19

Quote:

Originally Posted by 155mph

Err, more gremlins? The car hasn't even been in for its QAI!

I have the Family Pack on my car and "Child Lock Service Required" warning popped up when I started her up this morning. Nice. Managed to clear the message by de-activating and re-activating, but jeez, there is not enough antacid in the house for all the stress this car is causing me.

Anyone else have this pop up on them?

I have had this pop up about 4 times in my two months of ownership. A quick switch off and on of the child lock switch clears it every time. I'm happy to do that rather than have the door taken apart (experience has shown that when workshops start to do that rattles breed...and I'm already trying to locate a really annoying one in the front passenger area, so don't want anymore !!).

XC60Owner · Aug 8th, 2010, 13:49

Yes I too am suffering this issue. They have upgraded my child lock software.

155mph · Aug 27th, 2010, 12:59

Just an update if anyone is interested. The car spent 2.5 days in the workshop during which time numerous software update were attempted to clear the fault. Finally, the replaced the N/S power child lock unit. I don't do high mileage but I will update this post either way.

carlott · Aug 27th, 2010, 22:51

Hi

I had similar problems with a nearside rear ock which would not unlock unless you fiords fhe remote 3 or 4 times. The chilld lock error was occurring at the same time but it appears the n/s lock was physically faulty and the offside had a software problem. Just to male sure, the dealer replaced both locks and no probes so far.

C

spenb · Sep 29th, 2010, 15:25

Just to say my mom n dad have the message appear all the time, had a part replaced and reset etc.

Still happened then they had both door locks replaced.

Still happens now about 2-3 times a week.

The main dealers have been open with them and they have no idea what the problem is.

Shame its taking the edge of a nice car.

Any ideas anyone

spenb · Oct 28th, 2010, 12:23

Just an update.

Volvo have addmitted there is a problem.

Their software in not quick enough to register that the child locks are ok - therefore the warning pops up prematurely.

There will be a software update once they have sorted one.

Jul 9th, 2010, 12:06	#1
155mph 1st time Volvo Owner Last Online: Dec 19th, 2019 16:30 Join Date: Nov 2009 Location: London View Photos By: 155mph	Child Lock Service Required Err, more gremlins? The car hasn't even been in for its QAI! I have the Family Pack on my car and "Child Lock Service Required" warning popped up when I started her up this morning. Nice. Managed to clear the message by de-activating and re-activating, but jeez, there is not enough antacid in the house for all the stress this car is causing me. Anyone else have this pop up on them? __________________ MY10 XC60 2.4D SE Lux Geartronic Savile Grey c/w soft beige leather interior Bluetooth, Dark tinted windows, Family Pack + Park Assist

Aug 4th, 2010, 00:06	#4
npl74 New Member Last Online: Mar 7th, 2012 16:41 Join Date: Jun 2009 Location: Luxembourg	fixed FYI, the reparation on the 27th July was carried out and so far no more fault messages. This time the dealer, to be sure, replaced the entire lock mechanism in the rear right door. Apparently Volvo does not know exactly what causes this problem. Otherwise they would fix in a cheaper way than replacing everything.

Aug 27th, 2010, 12:59	#7
155mph 1st time Volvo Owner Last Online: Dec 19th, 2019 16:30 Join Date: Nov 2009 Location: London View Photos By: 155mph	Just an update if anyone is interested. The car spent 2.5 days in the workshop during which time numerous software update were attempted to clear the fault. Finally, the replaced the N/S power child lock unit. I don't do high mileage but I will update this post either way. __________________ MY10 XC60 2.4D SE Lux Geartronic Savile Grey c/w soft beige leather interior Bluetooth, Dark tinted windows, Family Pack + Park Assist

Aug 27th, 2010, 22:51	#8
carlott Junior Member Last Online: May 20th, 2012 11:08 Join Date: Jan 2010 Location: Banstead	Hi I had similar problems with a nearside rear ock which would not unlock unless you fiords fhe remote 3 or 4 times. The chilld lock error was occurring at the same time but it appears the n/s lock was physically faulty and the offside had a software problem. Just to male sure, the dealer replaced both locks and no probes so far. C __________________ XC60 2.4D Geartronic FWD, Black Leather, High Perf audio, DAB, F & R parkassist, BLIS, Winter Pack, Family Pack, Bluetooth, 18" Merack Wheels with Nokian WR M&S winter setup, Auto Tailgate, Chrome tailpipe, Front and Rear Skid plates.

Jul 9th, 2010, 23:05	#2
npl74 New Member Last Online: Mar 7th, 2012 16:41 Join Date: Jun 2009 Location: Luxembourg	I'm having the same problem since I received my XC60 in March. More or less a month ago Volvo replaced a part of the rear lock inside the door, but... this Wednesday in the morning I received the same message again. So, I have scheduled the next reparation for 27th July. The good news is that, despite the service messages, the child lock works well.

Aug 2nd, 2010, 17:01	#3
vaccaro New Member Last Online: Aug 2nd, 2010 17:02 Join Date: Aug 2010 Location: Massapequa	I have. a 2007 XC70 with 22000 miles. In the message window I also have the message: "Child Lock Fault Service Required". It used to come and go intermittently. I can reset it, but it keeps coming back. Volvo techs haven't been able to fix it. The power child locks seem to be working fine, but the warning remains. Someone must know how to clear this. Thanks.

Aug 8th, 2010, 13:49	#6
XC60Owner Senior Member Last Online: Apr 4th, 2023 15:30 Join Date: Dec 2008 Location: london	Yes I too am suffering this issue. They have upgraded my child lock software.

Sep 29th, 2010, 15:25	#9
spenb New Member Last Online: Feb 10th, 2016 09:10 Join Date: Dec 2008 Location: Borders	Just to say my mom n dad have the message appear all the time, had a part replaced and reset etc. Still happened then they had both door locks replaced. Still happens now about 2-3 times a week. The main dealers have been open with them and they have no idea what the problem is. Shame its taking the edge of a nice car. Any ideas anyone

Oct 28th, 2010, 12:23	#10
spenb New Member Last Online: Feb 10th, 2016 09:10 Join Date: Dec 2008 Location: Borders	Just an update. Volvo have addmitted there is a problem. Their software in not quick enough to register that the child locks are ok - therefore the warning pops up prematurely. There will be a software update once they have sorted one.

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