VOC needs service and no more internet after update

Mavi57 · Nov 22nd, 2017, 22:05

I got my first annual inspection with the accompanying software update.
Since then I got the daily message there is an error in Volvo on Call and service is needed. Also the car won't connect tot the internet any longer. I got the crossed globe icon all the time. Somebody else got the same troubles?

nigelt28 · Nov 23rd, 2017, 10:27

I also have the crossed globe icon for a while now. Cant seem to find the reason why. Have checked the sim and it works ok.

Jcbrown · Nov 23rd, 2017, 23:11

Can you connect to the internet through WiFi? e.g. home, work or public one, or a WiFi hotspot enabled on your phone.

That won't of course solve the problem of course, but would help in identifying the cause. If you can't connect via WiFi, then it points towards a general issue with connectivity. If you can, it points more like an issue with the modem.

Mine is booked in for the latest s/w update next Friday. But from the comments by those who have had it done dose not fill me with confidence.

Rooster · Nov 24th, 2017, 23:51

Go into the car settings-system-privacy and data in centre screen and enable data sharing,

Latest wk46 has some data protect garbage and needs a box ticking for it to be able to work and it affects on call, sensus apps, real time traffic and speech app

Mavi57 · Nov 25th, 2017, 22:23

Quote:

Originally Posted by Rooster

Go into the car settings-system-privacy and data in centre screen and enable data sharing,

Latest wk46 has some data protect garbage and needs a box ticking for it to be able to work and it affects on call, sensus apps, real time traffic and speech app

My service was before week 46

Mavi57 · Nov 25th, 2017, 22:26

Quote:

Originally Posted by Jcbrown

Can you connect to the internet through WiFi? e.g. home, work or public one, or a WiFi hotspot enabled on your phone.

That won't of course solve the problem of course, but would help in identifying the cause. If you can't connect via WiFi, then it points towards a general issue with connectivity. If you can, it points more like an issue with the modem.

Mine is booked in for the latest s/w update next Friday. But from the comments by those who have had it done dose not fill me with confidence.

Internet problem solved itself, must have been a bad day. On Call error still there. Got is several times a day. Sometimes not, sometimes it does.
But on Call works.

Nov 22nd, 2017, 22:05	#1
Mavi57 Member Last Online: Oct 28th, 2023 21:09 Join Date: Jun 2016 Location: Zonhoven	VOC needs service and no more internet after update I got my first annual inspection with the accompanying software update. Since then I got the daily message there is an error in Volvo on Call and service is needed. Also the car won't connect tot the internet any longer. I got the crossed globe icon all the time. Somebody else got the same troubles?

Nov 23rd, 2017, 23:11	#3
Jcbrown Senior Member Last Online: May 18th, 2019 18:53 Join Date: Jan 2017 Location: Leicester	Can you connect to the internet through WiFi? e.g. home, work or public one, or a WiFi hotspot enabled on your phone. That won't of course solve the problem of course, but would help in identifying the cause. If you can't connect via WiFi, then it points towards a general issue with connectivity. If you can, it points more like an issue with the modem. Mine is booked in for the latest s/w update next Friday. But from the comments by those who have had it done dose not fill me with confidence. __________________ S90 2017 D4 Inscription Osmium Grey, Winter Plus HUD, Xenium, Plus various options

Nov 24th, 2017, 23:51	#4
Rooster Speed freak Last Online: Apr 3rd, 2020 22:04 Join Date: Nov 2003 Location: Yorkshire	Go into the car settings-system-privacy and data in centre screen and enable data sharing, Latest wk46 has some data protect garbage and needs a box ticking for it to be able to work and it affects on call, sensus apps, real time traffic and speech app __________________ 04 XC90 D5 --- Big bus 00 pug 306HDi --- Run about 88 pug 309GTi --- Project track car 07 CB600 Hornet --- 2 wheel fun

Nov 23rd, 2017, 10:27	#2
nigelt28 Junior Member Last Online: Nov 14th, 2022 13:40 Join Date: Aug 2016 Location: London	I also have the crossed globe icon for a while now. Cant seem to find the reason why. Have checked the sim and it works ok.

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