Volvo taking the mick!!!

haynesbookoflies · Feb 15th, 2018, 19:14

So we purchased a 2013 V40 D3 a year ago.

Nice car from Volvo York with a years Volvo Select warranty. Also took out a three year servicing plan. We live down south so booked it in for a service a month before the warranty expired but they couldn't fit us in till just after it expired. Mentioned the gear linkage inside the car had popped off.

Half way through the day it was being serviced on had a call, they weren't sure if we were going to get anywhere with the claim as it has to be examined before the warranty expires....?!!!!! erm ok but you couldn't get us in any earlier!!!!

Then there was the standard 'tyres at the rear are down to 4mm...' long silence on the phone ...yeh ok?
Then pads all round 75% worn ....yeh ok ...how much? £400....mmmm think i'll do them muca!!!

Question is this standard for Volvo select warranties?

Feb 15th, 2018, 19:14	#1
haynesbookoflies Junior Member Last Online: Apr 17th, 2024 21:05 Join Date: Jul 2016 Location: Hook	Volvo taking the mick!!! So we purchased a 2013 V40 D3 a year ago. Nice car from Volvo York with a years Volvo Select warranty. Also took out a three year servicing plan. We live down south so booked it in for a service a month before the warranty expired but they couldn't fit us in till just after it expired. Mentioned the gear linkage inside the car had popped off. Half way through the day it was being serviced on had a call, they weren't sure if we were going to get anywhere with the claim as it has to be examined before the warranty expires....?!!!!! erm ok but you couldn't get us in any earlier!!!! Then there was the standard 'tyres at the rear are down to 4mm...' long silence on the phone ...yeh ok? Then pads all round 75% worn ....yeh ok ...how much? £400....mmmm think i'll do them muca!!! Question is this standard for Volvo select warranties?

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