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Fuel range has disappeared from app

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Old Jul 21st, 2017, 10:30   #1
Lexman8
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Default Fuel range has disappeared from app

As per the title, see pic. Average fuel consumption is also missing which is possibly why the range can't be calculated. However, the fuel consumption for individual journeys is showing correctly.

I haven't seen any posts about D5 or T6 cars having this problem. Anyone?
_
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File Type: jpg Screenshot_20170718-153832 crop.jpg (134.4 KB, 14 views)
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Old Jul 21st, 2017, 10:37   #2
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Originally Posted by Lexman8 View Post
As per the title, see pic. Average fuel consumption is also missing which is possibly why the range can't be calculated. However, the fuel consumption for individual journeys is showing correctly.

I haven't seen any posts about D5 or T6 cars having this problem. Anyone?
_
I had this happen once (D5) it came back to normal after a while.
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Old Jul 21st, 2017, 10:43   #3
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Quote:
Originally Posted by Lexman8 View Post
As per the title, see pic. Average fuel consumption is also missing which is possibly why the range can't be calculated. However, the fuel consumption for individual journeys is showing correctly.

I haven't seen any posts about D5 or T6 cars having this problem. Anyone?
_
My iOS app is showing range for my D5 at present. I've double checked an App Store to confirm I'm latest version.

You could try emailing the issue to vocapp@volvocars.com. I'm 95% sure they will come back and say it just eh data they are given from Volvo's servers, but at least someone is made aware there is an issue, and they seem quite active on addressing problems.

:wq
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Old Jul 21st, 2017, 11:15   #4
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Quote:
Originally Posted by Lexman8 View Post
As per the title, see pic. Average fuel consumption is also missing which is possibly why the range can't be calculated. However, the fuel consumption for individual journeys is showing correctly.

I haven't seen any posts about D5 or T6 cars having this problem. Anyone?
_
Fuel range is appearing fine in my Android app.
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Old Jul 21st, 2017, 11:20   #5
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Originally Posted by ashleybroke View Post
I have D5 and a lot of problem with fuel if you have an idea how to reduce the fuel consumption
What mpg are you getting? or miles per tank? Do you only make short city journeys?

I am happy with the mileage on my D5. I easily get around 400 miles per tank, just doing short journeys. If I do long trips, I get 600+ miles per tank.
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Old Jul 22nd, 2017, 07:26   #6
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My sig shows the true mpg average for my car since receiving it last Sept and 7500 miles. This does include quite a lot of shorter journeys.
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Old Jul 22nd, 2017, 10:03   #7
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Well, after 2 or 3 days the fuel range has returned without me doing anything. #JustOneOfThoseThings
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Old Jul 23rd, 2017, 20:22   #8
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Originally Posted by KNVXC90 View Post
Fuel range is appearing fine in my Android app.
Well, this is happening in my app now. Hopefully, the fuel range display will come back soon!
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