XC40 - Ordering and build/delivery wait

abby606 · May 4th, 2018, 11:05

I ordered an XC40 over two months ago and after a month of waiting (and hearing nothing), my order was cancelled by Volvo.

I ordered again just over a month ago with another dealer and yet again have heard nothing.

Is anyone else having issues with ordering? This is the first time I've bought a new car and of course a new car from Volvo and I'm really not happy with the service.

I get they are overwhelmed with orders but I don't see why I can't be kept in the loop - I mind not being told what's going on more than I'd mind being told there is a delay.

More to the point of my thread - please share your experience of timelines between ordering, getting some sort of confirmation, a build date, a VIN, a delivery date, whatever so I can try and gauge my wait.

I'm guessing getting a VIN will help as I don't need the dealer to keep me updated then.

May 4th, 2018, 11:05	#1
abby606 New Member Last Online: Mar 27th, 2020 00:43 Join Date: Jul 2015 Location: Bristol	XC40 - Ordering and build/delivery wait I ordered an XC40 over two months ago and after a month of waiting (and hearing nothing), my order was cancelled by Volvo. I ordered again just over a month ago with another dealer and yet again have heard nothing. Is anyone else having issues with ordering? This is the first time I've bought a new car and of course a new car from Volvo and I'm really not happy with the service. I get they are overwhelmed with orders but I don't see why I can't be kept in the loop - I mind not being told what's going on more than I'd mind being told there is a delay. More to the point of my thread - please share your experience of timelines between ordering, getting some sort of confirmation, a build date, a VIN, a delivery date, whatever so I can try and gauge my wait. I'm guessing getting a VIN will help as I don't need the dealer to keep me updated then.

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