Recall Incomplete

finnster · Jul 3rd, 2020, 08:31

So I took my Volvo V60 into the dealers on Tuesday for the software update following the recall about the Emergency Braking System.

It took half a day, picked it up and thought no more about it.

Having seen the new recall yesterday about seatbelts, I thought I would put my VIN in the Volvo recall checker out of interest (Mines a 2020 Model so I know its no affected by the seatbelt recall)

The checker came back as recall incomplete, so now I am wondering if the dealer did my recall properly or do these things take a while to update? I was assuming everything gets updated automatically but I don't know if thats the case?

Can anyone shed any light on this before I call the dealer and give them an earful?

Thanks All

nu11eaf · Jul 3rd, 2020, 09:31

DVLA data can take weeks to be updated.

finnster · Jul 3rd, 2020, 10:04

Oh OK, but it was the Volvo website that stated recall incomplete - does it get the info from DVLA?

I would of thought Volvo would update first?

nu11eaf · Jul 3rd, 2020, 11:15

Sorry I thought you were looking at the DVLA site, I would think any recall info to the DVLA would come from Volvo not the other way round.
Volvo's IT department are really slow in updating site information, and very good at messing up working web page and making them useless like the Volvo I.D one.

DriverDen · Jul 3rd, 2020, 15:42

What is the URL for the Volvo Recall checker?

finnster · Jul 3rd, 2020, 16:00

Ah thanks null11eaf its what I had thought, its pretty much the same with other manufacturers , when I had my Skoda they would take months to update the system when I had a service - which was very unhelpful when I had to trade it in for my Volvo and needed proof of the services.

Driverden - the webpage for checking recalls is -

https://www.volvocars.com/uk/own/mai...rranty/recalls

Scotia64 · Jul 3rd, 2020, 17:52

Do the dealers contact you or do I need to do the chasing? Just put my vin number in the link & it says one or more updates . Car is a 2020.

finnster · Jul 3rd, 2020, 18:04

I had a letter through the post from Volvo, it was just at the beginning of lockdown so this week was the first chance I had to get it done.

I would chase the dealers as you could have slipped through the net letter wise.

Mytholmroyd60 · Jul 3rd, 2020, 20:42

I had mine done on the 5th June and the link shows “no outstanding recalls”

Jul 3rd, 2020, 08:31	#1
finnster Junior Member Last Online: Apr 21st, 2024 10:34 Join Date: Aug 2019 Location: Bristol	Recall Incomplete So I took my Volvo V60 into the dealers on Tuesday for the software update following the recall about the Emergency Braking System. It took half a day, picked it up and thought no more about it. Having seen the new recall yesterday about seatbelts, I thought I would put my VIN in the Volvo recall checker out of interest (Mines a 2020 Model so I know its no affected by the seatbelt recall) The checker came back as recall incomplete, so now I am wondering if the dealer did my recall properly or do these things take a while to update? I was assuming everything gets updated automatically but I don't know if thats the case? Can anyone shed any light on this before I call the dealer and give them an earful? Thanks All __________________ 2019 Volvo V60 R-Design Plus D4, Pine Grey, Winter Pack, Harman Kardon.

Jul 3rd, 2020, 09:31	#2
nu11eaf Premier Member Last Online: Today 17:32 Join Date: Mar 2013 Location: Yorkshire man living in County Durham	DVLA data can take weeks to be updated. __________________ XC90 Inscription D5 Power pulse, 2017 MY, Savile grey, Blond Nappa, Leather dash/door tops, Walnut inlays, Dark tinted windows, Air suspension, Bliss/Cross traffic alert, Xenium/7 seat comfort/Family/Winter packs, 4 zone climate, Heated rear seats.

Jul 3rd, 2020, 10:04	#3
finnster Junior Member Last Online: Apr 21st, 2024 10:34 Join Date: Aug 2019 Location: Bristol	Oh OK, but it was the Volvo website that stated recall incomplete - does it get the info from DVLA? I would of thought Volvo would update first? __________________ 2019 Volvo V60 R-Design Plus D4, Pine Grey, Winter Pack, Harman Kardon.

Jul 3rd, 2020, 11:15	#4
nu11eaf Premier Member Last Online: Today 17:32 Join Date: Mar 2013 Location: Yorkshire man living in County Durham	Sorry I thought you were looking at the DVLA site, I would think any recall info to the DVLA would come from Volvo not the other way round. Volvo's IT department are really slow in updating site information, and very good at messing up working web page and making them useless like the Volvo I.D one. __________________ XC90 Inscription D5 Power pulse, 2017 MY, Savile grey, Blond Nappa, Leather dash/door tops, Walnut inlays, Dark tinted windows, Air suspension, Bliss/Cross traffic alert, Xenium/7 seat comfort/Family/Winter packs, 4 zone climate, Heated rear seats. Last edited by nu11eaf; Jul 3rd, 2020 at 11:54.

Jul 3rd, 2020, 15:42	#5
DriverDen Member Last Online: Sep 27th, 2023 20:29 Join Date: Oct 2019 Location: Reading	What is the URL for the Volvo Recall checker? __________________ XC60 B5 Ultimate Dark (MY23) Denim Blue, Blonde Leather, Dashcam, 255/45R20 tyres. Ford Transit diesel based Chausson Motor Home 1973 Ford Cortina 1.6 XL Previous - XC60 D5, 2 x V70, Santa Fe, Mondeo, Primera, Metro

Jul 3rd, 2020, 16:00	#6
finnster Junior Member Last Online: Apr 21st, 2024 10:34 Join Date: Aug 2019 Location: Bristol	Ah thanks null11eaf its what I had thought, its pretty much the same with other manufacturers , when I had my Skoda they would take months to update the system when I had a service - which was very unhelpful when I had to trade it in for my Volvo and needed proof of the services. Driverden - the webpage for checking recalls is - https://www.volvocars.com/uk/own/mai...rranty/recalls __________________ 2019 Volvo V60 R-Design Plus D4, Pine Grey, Winter Pack, Harman Kardon.

Jul 3rd, 2020, 17:52	#7
Scotia64 Member Last Online: Today 11:42 Join Date: Jul 2019 Location: Hamilton	Do the dealers contact you or do I need to do the chasing? Just put my vin number in the link & it says one or more updates . Car is a 2020. __________________ Winter pack ,xenium pack, bliss, tinted rear windows , retractable towbar, mud flaps , Apple car play all wrapped up in Pebble Grey XC90 B5

Jul 3rd, 2020, 18:04	#8
finnster Junior Member Last Online: Apr 21st, 2024 10:34 Join Date: Aug 2019 Location: Bristol	I had a letter through the post from Volvo, it was just at the beginning of lockdown so this week was the first chance I had to get it done. I would chase the dealers as you could have slipped through the net letter wise. __________________ 2019 Volvo V60 R-Design Plus D4, Pine Grey, Winter Pack, Harman Kardon.

Jul 3rd, 2020, 20:42	#9
Mytholmroyd60 Member Last Online: Oct 3rd, 2022 18:47 Join Date: Dec 2013 Location: Hebden Bridge	I had mine done on the 5th June and the link shows “no outstanding recalls” __________________ V90 D4 MY2019 savile grey with winter pack

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