cannot select ok to answer telephone

zoaman · Dec 24th, 2015, 16:33

i have a new 2106 d5 xc60 awd (so you know what instrument panel i have).all the dash works as it should except when some ring the screen says "OK" to answer "exit" to cancel.so seeem easy but when i select ok either on the steering wheel or the top right centre dash button ,it does not answer. so ????.the roller button on the wheel works on everything else perfect and it cannot be a tick box due to it saying Ok to answer. so any ideas plz....

kenny · Dec 24th, 2015, 17:46

Wow that is new. You'll need to wait 90 years for an answer, your model is a bit ahead of the times here we are only on 2015.

wimorrison · Dec 24th, 2015, 18:31

What phone are you using? That could well be the issue as I know that different phones have causes issues, especially some of the android flavours.

Might not be the issue, but I would start by deleting the Bluetooth connections and recreating them.

zoaman · Dec 24th, 2015, 18:44

yes i have a samsung s6 and i have tried deleting the phone from the memory and blue teeth.all else does work on the phone too.so maybe ???

wimorrison · Dec 24th, 2015, 18:56

I would try to 'borrow' another phone from someone e.g. iPhone that is known to work and confirm that it works with your car.

You know that on the steering wheel what you do to answer is press the little 'wheel' - seems bizarre to me and I have often pressed the voice button by mistake

zoaman · Dec 24th, 2015, 21:21

Have tried 2 s6 and 2 i phone 6s and still the same. Aslo when pressing the ok on the roller i find it rolls when trying to depress ok to select some thing.bit silly that one. As you say why not the speak button to answer

volvo for ever · Dec 27th, 2015, 19:27

doe ok button work when using rad or usb or ipod update results

Dec 24th, 2015, 16:33	#1
zoaman Junior Member Last Online: Jan 23rd, 2016 21:42 Join Date: Oct 2015 Location: beddau	cannot select ok to answer telephone i have a new 2106 d5 xc60 awd (so you know what instrument panel i have).all the dash works as it should except when some ring the screen says "OK" to answer "exit" to cancel.so seeem easy but when i select ok either on the steering wheel or the top right centre dash button ,it does not answer. so ????.the roller button on the wheel works on everything else perfect and it cannot be a tick box due to it saying Ok to answer. so any ideas plz.... __________________ XC60 D5 AWD SE LUX NAV,20"ALLOYS, PADDLES, REAR CAMERA,FRONT BLIND CAMERA,HEATED S/WHEEL,BLISS.WINTER PACK,ILLUMINATION PACK, POWER SLIDE ROOF,LCS,OSMIUM GREY, TOW PACK

Dec 24th, 2015, 18:31	#3
wimorrison Grumpy Old Sod Last Online: Dec 14th, 2021 15:39 Join Date: Jan 2009 Location: Hampshire, nee Scotland	What phone are you using? That could well be the issue as I know that different phones have causes issues, especially some of the android flavours. Might not be the issue, but I would start by deleting the Bluetooth connections and recreating them. __________________ Currently XC60 Previously XC60, V70, S40, ...

Dec 24th, 2015, 18:44	#4
zoaman Junior Member Last Online: Jan 23rd, 2016 21:42 Join Date: Oct 2015 Location: beddau	yes i have a samsung s6 and i have tried deleting the phone from the memory and blue teeth.all else does work on the phone too.so maybe ??? __________________ XC60 D5 AWD SE LUX NAV,20"ALLOYS, PADDLES, REAR CAMERA,FRONT BLIND CAMERA,HEATED S/WHEEL,BLISS.WINTER PACK,ILLUMINATION PACK, POWER SLIDE ROOF,LCS,OSMIUM GREY, TOW PACK

Dec 24th, 2015, 18:56	#5
wimorrison Grumpy Old Sod Last Online: Dec 14th, 2021 15:39 Join Date: Jan 2009 Location: Hampshire, nee Scotland	I would try to 'borrow' another phone from someone e.g. iPhone that is known to work and confirm that it works with your car. You know that on the steering wheel what you do to answer is press the little 'wheel' - seems bizarre to me and I have often pressed the voice button by mistake __________________ Currently XC60 Previously XC60, V70, S40, ...

Dec 24th, 2015, 21:21	#6
zoaman Junior Member Last Online: Jan 23rd, 2016 21:42 Join Date: Oct 2015 Location: beddau	Have tried 2 s6 and 2 i phone 6s and still the same. Aslo when pressing the ok on the roller i find it rolls when trying to depress ok to select some thing.bit silly that one. As you say why not the speak button to answer __________________ XC60 D5 AWD SE LUX NAV,20"ALLOYS, PADDLES, REAR CAMERA,FRONT BLIND CAMERA,HEATED S/WHEEL,BLISS.WINTER PACK,ILLUMINATION PACK, POWER SLIDE ROOF,LCS,OSMIUM GREY, TOW PACK

Dec 24th, 2015, 17:46	#2
kenny Master Member Last Online: Dec 16th, 2020 20:33 Join Date: May 2009 Location: kirknewton	Wow that is new. You'll need to wait 90 years for an answer, your model is a bit ahead of the times here we are only on 2015.

Dec 27th, 2015, 19:27	#7
volvo for ever Premier Member Last Online: Feb 4th, 2023 15:10 Join Date: Apr 2015 Location: uk	doe ok button work when using rad or usb or ipod update results

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