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S60 & V60 '11-'18 / XC60 '09-'17 General Forum for the P3-platform 60-series models |
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Legal advice/knowledge soughtViews : 1132 Replies : 14Users Viewing This Thread : |
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Aug 19th, 2019, 23:08 | #12 |
Senior Member
Last Online: Oct 22nd, 2022 19:00
Join Date: Jan 2013
Location: northumberland
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my choice
Hi,
I requested a Volvo XC60 D4 AWD momentum and was advised that this spec in stock, therefore i ordered this option which is clearly defined on the contract, yet I have had delivery of a Volvo XC60 D4 FWD momentum which is not what I ordered or requested
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2011 XC60 Sapphire Black R Design D5 AWD, manual, winter pack, NAV, privacy glass, 18" Ixion wheels. |
Aug 19th, 2019, 23:44 | #13 |
Premier Member
Last Online: Today 08:36
Join Date: Oct 2014
Location: Near Bicester, Oxon
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If the car you got isn't the revised spec you agreed to, then reject it - or better still get the finance company to sort it, because it's not the car they are financing for you.
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Aug 20th, 2019, 13:03 | #14 | |
Sales Monkey @Volvo Npton
Last Online: Jul 2nd, 2023 08:57
Join Date: Feb 2011
Location: Northampton
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Quote:
Who is the lease company out of interest (not the broker, but who the car is actually leased through) as I may have contacts who can help if required. If the lease contract says AWD on it and the actual car is a 2WD I'm sure they'll be very interested to know the wrong vehicle has been supplied as they are the ones who are going to end up owning the wrong car at the end of the contract.... Kind Regards |
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Aug 26th, 2019, 09:33 | #15 |
Junior Member
Last Online: Mar 26th, 2024 20:02
Join Date: Apr 2019
Location: Huntingdon
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Wow, it may be an honest mistake, the cynical side of me wonders if they are trying their luck.
Either way you are well within your rights to get them to put you straight, either supply the correct car or whatever. Let us know how it goes. |
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