D4 VEA 'check engine' light / EGR fault thread - Page 14

Flux · Mar 7th, 2015, 17:14

I know but you have to give them the benefit of doubt.

Arianne · Mar 7th, 2015, 18:04

Quote:

Originally Posted by Flux

I know but you have to give them the benefit of doubt.

I agree, cars are funny things and dealers are probably the same! But the relationship with the local dealer is important and I think it's important not to shred it.

A balance needs to be struck and, if the dealer is top-drawer, the dealer will get to know the customer and his/her needs / preferred way of communicating. In my case, I like to know the technical detail of what's happening and, more often than not, the local dealer obliges.

Arianne

Infrustria · Mar 10th, 2015, 12:19

Just received a call from the dealership. Replacement EGR Valve and Cooler in stock and the car is booked in for fitting next week

Flux · Mar 12th, 2015, 20:51

Car into dealer today for 1 st service and EGR/cooler fault.

Replaced the cooler but not EGR as this component wasn't damaged. Appears that the area wasn't as gunked-up as much as some they have had. Think it's the faulty cooler that causes the EGR to fail due to the ingress of moisture which ultimately causes the build-up that impedes the movement of the valve. Mine obviously not as damaged as some which is probably why no engine warning lights appeared and the tortoise has only visited briefly twice (and once when the engine was off but ignition on).

During the service there was an engine management software upgrade which should improve some aspects of efficiency (hopefully better MPG). Also performed a forced regeneration as there was some build up of soot but again not as bad as some cars they have had. Seems they just plug into the Volvo software which increases the engine revs to force the regeneration which only took about 10 mins. Busts the myth then that you need to be driving at high revs to make it work ordinarily.

Also provided with a complementary 1L container of the special Castrol Edge Professional engine oil - very nice. And all done and dusted before 4.30 pm.

Altogether happy and did enjoy the day with a 64 plate V40 courtesy car - although the auto box (think 6 speed) not as smooth as the XC60 eight speed box.............but the MPG figures are something I could get used to.....over 58 MPG for the short time I had it.

andymcp · Mar 12th, 2015, 22:13

Have to agree on the V40 - I had a (manual) SE Lux and it was a very pleasant way to get around. Would go for the R Design if I was getting one of my own, but if I fancy a change I just borrow Mrs McP's now!

RoyMacDonald · Mar 12th, 2015, 22:20

Quote:

Originally Posted by Flux

Altogether happy and did enjoy the day with a 64 plate V40 courtesy car - although the auto box (think 6 speed) not as smooth as the XC60 eight speed box.............but the MPG figures are something I could get used to.....over 58 MPG for the short time I had it.

Was it a D2? That has a DSG gearbox and it isn't quite as smooth as the Geartronic the D3 and D4 have.

trevor newlove · Mar 13th, 2015, 12:16

Hi craig

I bought my car new last July and it has been back to dealership five times for repair re this same fault. The first time was three months after I bought it .In Dec 2014 had a once and all fix as per Volvo instructions, however last week back in again. The garage have replaced the unit again. I have been told that there is an issue between the software and the unit which can cause sudden loss of power as happened to me on A1M. Thankfully late at night and little traffic about. I am currently waiting to hear from Volvo as I have made formal complaint. The car has now done 12,100 miles.

Flux · Mar 13th, 2015, 12:27

Quote:

Originally Posted by RoyMacDonald

Was it a D2? That has a DSG gearbox and it isn't quite as smooth as the Geartronic the D3 and D4 have.

It was a D2 (1500cc) rather nice and quite quick. Had 6 speed auto and lots of MPG!

Considered1 · Mar 13th, 2015, 13:07

Quote:

Originally Posted by trevor newlove

Hi craig

I bought my car new last July and it has been back to dealership five times for repair re this same fault. The first time was three months after I bought it .In Dec 2014 had a once and all fix as per Volvo instructions, however last week back in again. The garage have replaced the unit again. I have been told that there is an issue between the software and the unit which can cause sudden loss of power as happened to me on A1M. Thankfully late at night and little traffic about. I am currently waiting to hear from Volvo as I have made formal complaint. The car has now done 12,100 miles.

do let us know how you get on, how old is your car now?

volvorocks · Mar 13th, 2015, 13:09

Quote:

Originally Posted by Considered1

do let us know how you get on, how old is your car now?

8 months old judging by his post??

Regards

Mar 7th, 2015, 17:14	#131
Flux Premier Member Last Online: Dec 20th, 2017 14:16 Join Date: Nov 2013 Location: North	I know but you have to give them the benefit of doubt. __________________ XC60 181 FWD R Design Lux Nav Geartronic - MY14.5

Mar 12th, 2015, 20:51	#134
Flux Premier Member Last Online: Dec 20th, 2017 14:16 Join Date: Nov 2013 Location: North	Car into dealer today for 1 st service and EGR/cooler fault. Replaced the cooler but not EGR as this component wasn't damaged. Appears that the area wasn't as gunked-up as much as some they have had. Think it's the faulty cooler that causes the EGR to fail due to the ingress of moisture which ultimately causes the build-up that impedes the movement of the valve. Mine obviously not as damaged as some which is probably why no engine warning lights appeared and the tortoise has only visited briefly twice (and once when the engine was off but ignition on). During the service there was an engine management software upgrade which should improve some aspects of efficiency (hopefully better MPG). Also performed a forced regeneration as there was some build up of soot but again not as bad as some cars they have had. Seems they just plug into the Volvo software which increases the engine revs to force the regeneration which only took about 10 mins. Busts the myth then that you need to be driving at high revs to make it work ordinarily. Also provided with a complementary 1L container of the special Castrol Edge Professional engine oil - very nice. And all done and dusted before 4.30 pm. Altogether happy and did enjoy the day with a 64 plate V40 courtesy car - although the auto box (think 6 speed) not as smooth as the XC60 eight speed box.............but the MPG figures are something I could get used to.....over 58 MPG for the short time I had it. __________________ XC60 181 FWD R Design Lux Nav Geartronic - MY14.5

Mar 12th, 2015, 22:13	#135
andymcp Premier Member Last Online: Feb 20th, 2019 20:27 Join Date: Dec 2013 Location: Glasgow	Have to agree on the V40 - I had a (manual) SE Lux and it was a very pleasant way to get around. Would go for the R Design if I was getting one of my own, but if I fancy a change I just borrow Mrs McP's now! __________________ Mine: 2014 V60 D4 SE Lux Nav Geartronic Mrs McP: 2013 V40 D2 R-Design Lux Nav

Mar 13th, 2015, 12:16	#137
trevor newlove New Member Last Online: Apr 6th, 2015 19:42 Join Date: Mar 2015 Location: Stockton on Tees	Volvo XC60 FWD Hi craig I bought my car new last July and it has been back to dealership five times for repair re this same fault. The first time was three months after I bought it .In Dec 2014 had a once and all fix as per Volvo instructions, however last week back in again. The garage have replaced the unit again. I have been told that there is an issue between the software and the unit which can cause sudden loss of power as happened to me on A1M. Thankfully late at night and little traffic about. I am currently waiting to hear from Volvo as I have made formal complaint. The car has now done 12,100 miles.

Mar 10th, 2015, 12:19	#133
Infrustria Junior Member Last Online: Mar 25th, 2024 17:36 Join Date: Nov 2014 Location: Manchester	Just received a call from the dealership. Replacement EGR Valve and Cooler in stock and the car is booked in for fitting next week

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