Volvo Delivery Times S90 - Page 10

Ducks · Mar 15th, 2018, 12:30

So,

3 things are happening tomorrow!

1 - Wife's car is going in for a service
2 - A6 is going to the body shop for a repair
3 - THE S90 R Design is getting delivered

Looks like Friday is new car day!

Then arrange VT for the A6 tomorrow at some point

S90D4R · Mar 15th, 2018, 14:04

So update on mine.........................it not at the dealer for the 12th; missing the date given to me by Volvo HQ CS.

Another 2 week delay. End of next week to the dealer plus PDI then delivery.

So definitely April now.

On the phone to Volvo HQ as I type....its totally unacceptable to have to wait 30 weeks for a car IMHO. V90's in stock all over the place and at good rates.

whoami · Mar 15th, 2018, 14:24

Quote:

Originally Posted by S90D4R

So update on mine.........................it not at the dealer for the 12th; missing the date given to me by Volvo HQ CS.

Another 2 week delay. End of next week to the dealer plus PDI then delivery.

So definitely April now.

On the phone to Volvo HQ as I type....its totally unacceptable to have to wait 30 weeks for a car IMHO. V90's in stock all over the place and at good rates.

Pretty much the same boat as me.

A shower of clowns.

Quacker · Mar 15th, 2018, 16:22

12 weeks is a normal wait for a new factory order. The S90 has to travel a very long way though and I don’t know how often they do ship. Whether they batch a load together or send individually, which must make a difference.

The longest I’ve ever had to wait was twelve months for a factory order. I was the one selling at that time, not buying, and it was ridiculous. Embarrassing for me and the dealership I worked for and damaging financially and reputationaly.
That vehicle only had to come from France for goodness’ sake!

S90D4R · Mar 15th, 2018, 22:03

Who cares if it has to come from China, the difference in shipping times between Europe and China is more than reflected in the gargantuan lead times.

The problems must run deeper than this; as I have posted before even Volvo put a press release out saying that the XC90 takes priority over the S90 - shame I didn't see this prior to ordering and if their manufacturing plants are as good as their PR Dept. this would explain a lot.

However the biggest issue is Volvo dealers are not being straight with customers. If the service is going to be sh*t, say it, I would have ordered a V90 instead and I would suggest others would probably have ordered a different Volvo but stayed with the brand.

I would lose £300 to cancel this order but a part of me wants to; as soon as it arrives. Nose, face and spite come to mind!

anotherv60 · Mar 15th, 2018, 23:18

I would be tempted to say once you have the car, that you'll start paying them in 30 weeks...

Out of interest have they given you a vehicle to use once they missed the initial deadline. Depending upon what is written/said to you they could well be in breach of contract and you can get your money back.

S90D4R · Mar 16th, 2018, 06:33

Its difficult; Volvo UK said that the est. delivery date was always set for the 12 March not January (and then subsequent push-back dates the dealer gave until the current end of March/Early April date given yesterday).

So in their eyes the delay in now estimated at 2 weeks only. The 28 weeks is normal.

Like most scenarios the problems boil down to communication issues.

Quacker · Mar 16th, 2018, 08:20

It will arrive when it arrives. Delays are frustrating but that's life I'm afraid. I'd prefer to have to wait for a car than to wait weeks for an electrician or plumber, not that this observation helps any.

S90D4R · Mar 16th, 2018, 10:32

I remember teaching Six Sigma, TQM and Lean manufacturing principles many moons ago to engineering undergrads; perhaps Volvo need a lesson or two.

I think they may have misunderstood the principles of lean or maybe they are the actually the masters of it?

1. Holding no stock because they clearly can't get an S90 welded up
2. Just in Time (for lunch) I'll bet is their mantra clearly not deliveries
3. Six Sigma (3.4 defect per 1 million) - well if they don't make any S90's then they have nailed this one.

I am patient, I don't need the car as Audi remain fabulously flexible, and the RNineT is getting some seat time to keep my mind off the Volvo debacle.

Viva Deutschland!

Ducks · Mar 17th, 2018, 18:42

Its HERE!!

Its not even the car I ordered but they got me another.

The weather has been rubbish so haven't had a chance to take any pics.

The tech is fantastic but quite different to the Audi. I spent an age working out auto wiper's but got it

Whilst loading the car this morning is a blizzard, for the life of me couldn't remember how to put the back seats down. It was awful and funny all at the same time.

The drive is brilliant, wife's a little mixed on the looks but once its gleaming I think she will have a different take on it. The fuel tank is also considerably smaller than the A6

Mar 15th, 2018, 16:22	#94
Quacker Premier Member Last Online: Nov 22nd, 2021 00:53 Join Date: Feb 2017 Location: West of Carmarthen	12 weeks is a normal wait for a new factory order. The S90 has to travel a very long way though and I don’t know how often they do ship. Whether they batch a load together or send individually, which must make a difference. The longest I’ve ever had to wait was twelve months for a factory order. I was the one selling at that time, not buying, and it was ridiculous. Embarrassing for me and the dealership I worked for and damaging financially and reputationaly. That vehicle only had to come from France for goodness’ sake! __________________ XC90 D5, 2017 Inscription. Dark Grey. Xenium pack. Winter Plus with HUD. Black leather interior with alloy trim inserts. Ownership ended June 2020, Happy motoring times!

Mar 15th, 2018, 23:18	#96
anotherv60 Master Member Last Online: Feb 28th, 2024 19:49 Join Date: Sep 2016 Location: Derbyshire	I would be tempted to say once you have the car, that you'll start paying them in 30 weeks... Out of interest have they given you a vehicle to use once they missed the initial deadline. Depending upon what is written/said to you they could well be in breach of contract and you can get your money back. __________________ MY20 XC40 T4 R-Design, Xenium, Intellisafe Pro, Winter, Tow bar, Thunder Grey Previous: MY18 V90, MY15 V60

Mar 16th, 2018, 08:20	#98
Quacker Premier Member Last Online: Nov 22nd, 2021 00:53 Join Date: Feb 2017 Location: West of Carmarthen	It will arrive when it arrives. Delays are frustrating but that's life I'm afraid. I'd prefer to have to wait for a car than to wait weeks for an electrician or plumber, not that this observation helps any. __________________ XC90 D5, 2017 Inscription. Dark Grey. Xenium pack. Winter Plus with HUD. Black leather interior with alloy trim inserts. Ownership ended June 2020, Happy motoring times!

Mar 15th, 2018, 12:30	#91
Ducks Junior Member Last Online: Sep 25th, 2020 17:22 Join Date: Oct 2017 Location: Newcastle upon Tyne	So, 3 things are happening tomorrow! 1 - Wife's car is going in for a service 2 - A6 is going to the body shop for a repair 3 - THE S90 R Design is getting delivered Looks like Friday is new car day! Then arrange VT for the A6 tomorrow at some point

Mar 15th, 2018, 14:04	#92
S90D4R New Member Last Online: Jan 9th, 2020 12:32 Join Date: Feb 2018 Location: Cobham Oxshott	So update on mine.........................it not at the dealer for the 12th; missing the date given to me by Volvo HQ CS. Another 2 week delay. End of next week to the dealer plus PDI then delivery. So definitely April now. On the phone to Volvo HQ as I type....its totally unacceptable to have to wait 30 weeks for a car IMHO. V90's in stock all over the place and at good rates.

Mar 15th, 2018, 22:03	#95
S90D4R New Member Last Online: Jan 9th, 2020 12:32 Join Date: Feb 2018 Location: Cobham Oxshott	Who cares if it has to come from China, the difference in shipping times between Europe and China is more than reflected in the gargantuan lead times. The problems must run deeper than this; as I have posted before even Volvo put a press release out saying that the XC90 takes priority over the S90 - shame I didn't see this prior to ordering and if their manufacturing plants are as good as their PR Dept. this would explain a lot. However the biggest issue is Volvo dealers are not being straight with customers. If the service is going to be sh*t, say it, I would have ordered a V90 instead and I would suggest others would probably have ordered a different Volvo but stayed with the brand. I would lose £300 to cancel this order but a part of me wants to; as soon as it arrives. Nose, face and spite come to mind!

Mar 16th, 2018, 06:33	#97
S90D4R New Member Last Online: Jan 9th, 2020 12:32 Join Date: Feb 2018 Location: Cobham Oxshott	Its difficult; Volvo UK said that the est. delivery date was always set for the 12 March not January (and then subsequent push-back dates the dealer gave until the current end of March/Early April date given yesterday). So in their eyes the delay in now estimated at 2 weeks only. The 28 weeks is normal. Like most scenarios the problems boil down to communication issues.

Mar 16th, 2018, 10:32	#99
S90D4R New Member Last Online: Jan 9th, 2020 12:32 Join Date: Feb 2018 Location: Cobham Oxshott	I remember teaching Six Sigma, TQM and Lean manufacturing principles many moons ago to engineering undergrads; perhaps Volvo need a lesson or two. I think they may have misunderstood the principles of lean or maybe they are the actually the masters of it? 1. Holding no stock because they clearly can't get an S90 welded up 2. Just in Time (for lunch) I'll bet is their mantra clearly not deliveries 3. Six Sigma (3.4 defect per 1 million) - well if they don't make any S90's then they have nailed this one. I am patient, I don't need the car as Audi remain fabulously flexible, and the RNineT is getting some seat time to keep my mind off the Volvo debacle. Viva Deutschland!

Mar 17th, 2018, 18:42	#100
Ducks Junior Member Last Online: Sep 25th, 2020 17:22 Join Date: Oct 2017 Location: Newcastle upon Tyne	Its HERE!! Its not even the car I ordered but they got me another. The weather has been rubbish so haven't had a chance to take any pics. The tech is fantastic but quite different to the Audi. I spent an age working out auto wiper's but got it Whilst loading the car this morning is a blizzard, for the life of me couldn't remember how to put the back seats down. It was awful and funny all at the same time. The drive is brilliant, wife's a little mixed on the looks but once its gleaming I think she will have a different take on it. The fuel tank is also considerably smaller than the A6

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