Infotainment dead on my new car, now fixed

flyingjames · Mar 28th, 2011, 21:24

Hi all

I bought a new XC60 SE Lux Premium Geartronic 2 weeks ago and I must say I absolutely love it.

Had a brief problem today when my wife returned home reporting totally dead Infotainment. Everything was off Sat Nav, Media, Phone, My Car and the screen was dead too. I called Volvo Leeds after failing to coax it back into life and they couldn't see us for a few days so I checked out the manual and found a fuse under the glovebox Bank A No.1 called "primary fuse for audio control module" It was a large 40A fuse. I pulled it, it wasn't blown so I replaced it and, hey presto, everything worked like nothing had happened.

I post this as A) it might help someone else and B) to see if this is a regular fault or if someone might recommend that i don't mess with this fuse for some reason.

Still a fab car though (except the stupid handbrake switch which, to my mind at least, works in the wrong sense!

Cheers.

wimorrison · Mar 28th, 2011, 21:35

Good tip, may help someone

Regarding the handbrake being the 'wrong way round', I also thought this when I first got the XC60, but after a couple of weeks stopped noticing.

I have also realised over the 18 months that there is logic in it being this way. If you accidentally knock the switch when moving around in the car you will push it on, thus stopping the car - much better than the other way where if you bump it getting in or out and releasing the handbrake causing the vehicle to move with all the potential for danger.

I found this out myself when I stretched down to open the bonnet with a thick jacket on, the cuff caught the handbrake and flicked it on - I was much happier that it put the brake on that I would have been with the brake coming off and the car rolling down the hill.

At least that is the logic that I see in the illogical switch

SKH · Mar 29th, 2011, 08:40

Does your car have the original dashboard? i.e. with the Pod.

I am interested because mine occassionaly seems to loose power to the sat nav, radio, and the pod screen sometimes for 1-2 seconds and on one occassion for about 15 seconds then all comes back to life again.

It has done this since new but only maybe 3-4 times in a year so the dealer has never been able to replicate it.

I have always suspected it must be some sort of power blip but never looked into it further, your fuse may be the answer. If yours has the same dash as mine, I will have a look at the fuse in the next few days.

Celticxc60 · Mar 29th, 2011, 09:13

I find these comments interesting. I note you have an auto. With the selector in "P" everything is locked and the car will not move. I have to confess I have been driving auto for nearly 30 years and never use the handbrake. Park up select "P" and the car won't move.

andyfromembsay · Mar 29th, 2011, 09:46

I find the handbrake useful for holding the car in D when queueing - it means I can take my foot off the brake without having to put it into P. I have to confess that I've driven autos for years and still use the handbrake - my jag had an alarming habit of just rocking back or forward a few inches before the engine stopped it moving, so I got in the habit.

flyingjames · Mar 29th, 2011, 13:04

Not sure what dashboard it has but it's brand new (11 plate) and it has a colour TV instead of the bump that sticks out of the coaming if that's what you mean.

Volvo called back and seemed to have no knowledge of this problem so I'm hoping it's a one-off.

wimorrison · Mar 29th, 2011, 14:07

Quote:

Originally Posted by Celticxc60

I find these comments interesting. I note you have an auto. With the selector in "P" everything is locked and the car will not move. I have to confess I have been driving auto for nearly 30 years and never use the handbrake. Park up select "P" and the car won't move.

The problem with parking using the P position is that it means the gearbox and transition is taking all of the strain of holding the car stationary. Much better to use the brakes to perform this action at the wheels, with them taking the strain instead of the gearbox and transmission

Especially sensible when parking on inclines or in traffic when someone might bank you from behind - I don't mind getting a dent fixed, I wouldnt want to have a transmission or gearbox issue years later because I had used the transmission as my parking brake

SKH · Mar 29th, 2011, 17:26

That was my question, yours is the newer style dashboard. I will have a look at the fuse this weekend anyway. Thanks for replying.

Mar 28th, 2011, 21:24	#1
flyingjames New Member Last Online: Jan 29th, 2012 22:12 Join Date: Dec 2010 Location: Leeds	Infotainment dead on my new car, now fixed Hi all I bought a new XC60 SE Lux Premium Geartronic 2 weeks ago and I must say I absolutely love it. Had a brief problem today when my wife returned home reporting totally dead Infotainment. Everything was off Sat Nav, Media, Phone, My Car and the screen was dead too. I called Volvo Leeds after failing to coax it back into life and they couldn't see us for a few days so I checked out the manual and found a fuse under the glovebox Bank A No.1 called "primary fuse for audio control module" It was a large 40A fuse. I pulled it, it wasn't blown so I replaced it and, hey presto, everything worked like nothing had happened. I post this as A) it might help someone else and B) to see if this is a regular fault or if someone might recommend that i don't mess with this fuse for some reason. Still a fab car though (except the stupid handbrake switch which, to my mind at least, works in the wrong sense! Cheers. Last edited by flyingjames; Mar 28th, 2011 at 21:40.

Mar 28th, 2011, 21:35	#2
wimorrison Grumpy Old Sod Last Online: Dec 14th, 2021 15:39 Join Date: Jan 2009 Location: Hampshire, nee Scotland	Good tip, may help someone Regarding the handbrake being the 'wrong way round', I also thought this when I first got the XC60, but after a couple of weeks stopped noticing. I have also realised over the 18 months that there is logic in it being this way. If you accidentally knock the switch when moving around in the car you will push it on, thus stopping the car - much better than the other way where if you bump it getting in or out and releasing the handbrake causing the vehicle to move with all the potential for danger. I found this out myself when I stretched down to open the bonnet with a thick jacket on, the cuff caught the handbrake and flicked it on - I was much happier that it put the brake on that I would have been with the brake coming off and the car rolling down the hill. At least that is the logic that I see in the illogical switch __________________ Currently XC60 Previously XC60, V70, S40, ...

Mar 29th, 2011, 08:40	#3
SKH SKH Last Online: May 31st, 2022 20:03 Join Date: Jan 2009 Location: Brighton	Does your car have the original dashboard? i.e. with the Pod. I am interested because mine occassionaly seems to loose power to the sat nav, radio, and the pod screen sometimes for 1-2 seconds and on one occassion for about 15 seconds then all comes back to life again. It has done this since new but only maybe 3-4 times in a year so the dealer has never been able to replicate it. I have always suspected it must be some sort of power blip but never looked into it further, your fuse may be the answer. If yours has the same dash as mine, I will have a look at the fuse in the next few days. __________________ XC60 SE-Lux Geartronic 2009, Silver, Sat Nav-RTI, GSM Phone with OnCall, Panoramic Roof, Reversing Camera, ACC, LDW, BLIS, Driver Alert, Active Xenon Lights, Fixed Towbar

Mar 29th, 2011, 17:26	#8
SKH SKH Last Online: May 31st, 2022 20:03 Join Date: Jan 2009 Location: Brighton	That was my question, yours is the newer style dashboard. I will have a look at the fuse this weekend anyway. Thanks for replying. __________________ XC60 SE-Lux Geartronic 2009, Silver, Sat Nav-RTI, GSM Phone with OnCall, Panoramic Roof, Reversing Camera, ACC, LDW, BLIS, Driver Alert, Active Xenon Lights, Fixed Towbar

Mar 29th, 2011, 09:13	#4
Celticxc60 Junior Member Last Online: Aug 14th, 2021 11:47 Join Date: Jan 2010 Location: Farnham	I find these comments interesting. I note you have an auto. With the selector in "P" everything is locked and the car will not move. I have to confess I have been driving auto for nearly 30 years and never use the handbrake. Park up select "P" and the car won't move.

Mar 29th, 2011, 09:46	#5
andyfromembsay Senior Member Last Online: Jan 19th, 2024 08:14 Join Date: Dec 2010 Location: Skipton	I find the handbrake useful for holding the car in D when queueing - it means I can take my foot off the brake without having to put it into P. I have to confess that I've driven autos for years and still use the handbrake - my jag had an alarming habit of just rocking back or forward a few inches before the engine stopped it moving, so I got in the habit.

Mar 29th, 2011, 13:04	#6
flyingjames New Member Last Online: Jan 29th, 2012 22:12 Join Date: Dec 2010 Location: Leeds	Not sure what dashboard it has but it's brand new (11 plate) and it has a colour TV instead of the bump that sticks out of the coaming if that's what you mean. Volvo called back and seemed to have no knowledge of this problem so I'm hoping it's a one-off.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)