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RT Mechanics – Volvo Specialist’s Repair Gone Wrong!Views : 51148 Replies : 164Users Viewing This Thread : |
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Oct 15th, 2009, 22:59 | #61 | |
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Unfortunately this thread is turning into a heavily weighted public trial against RT's, the conclusion of which appears to have already been made. You misunderstand me if you feel I am belittling Greg's claims. In fact if you check back to the original posts I have stated I didn't want to get involved with the dispute itself as that was between Russ and Greg alone. I stated that I only hoped it could be sorted quickly and efficently for both parties, and if possible amicably, and indeed that it should be settled off the forum in which ever way was required. You asking for a breakdown of all work previously carried out has no bearing on this dispute. The original post is Greg stating he has a dispute over his LAST visit to RT's. He at no point previously has made any claims about being disappointed with the service he has received. I am sure that Greg was aware of what was required and hence was happy to spend the money, indeed on one forum his signature reads "Serviced By RT Mechanic's Probably the best Garage in the world of Volvo's!" not exactly the words of an unhappy customer. The previous invoice details are of no concern to yourself, myself or indeed anyone else in the community. Should Greg proceed with a legal case and if these invoices are required then I am sure it will be something his solicitor will ask him for. If you personally have taken offence over the picture this was not my intention. I would not, and have no intention of, attacking you or any other member here personally. So I ask that perhaps you would do me the courtesy of refraining from questioning my integrety and maturity in the future as this is neither relevant to this post or indeed necessary and hardly in keeping with your community spirit! I have no doubt what I have written here will go against the grain of the thread and I am sure it will cause further posts against myself which tbh only really reinforces what I have stated above. I am already annoyed with myself at getting involved further than I had originally wished to therefore you will not be seeing any further reply's from myself regarding this topic on this forum.
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Oct 16th, 2009, 00:26 | #62 |
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Andy I have PM'd you
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Oct 16th, 2009, 13:10 | #63 |
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I apologise for not reading the entire thread and again sorry if i am repeating anyone. Here's my two peneth.
1) Some comments like the ones on this thread, and even the title is why this forum had to be extra careful in the first place. 2) You always hear of the bad reports about traders and never the good. Its amazing how many people have been wronged but never say until someone else has the guts to do so. 3) Only the courts can decide about who is right and who is wrong in any case, so people quoting legislation when they truly dont have an understanding of both sides stories are on a hiding to nothing and giving people false hopes. Examples can be, the trader ultimately has wronged you, but they offer everything to put it right, the courts can look on this as you being awkward and award in the traders favour, or equal liability. 4) I am impartial to both parties, i have however purchased items from RT, but cannot and would not comment on any good or bad service i have received because issues such as these are between and them. |
Oct 16th, 2009, 17:06 | #64 |
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I have no spoon or agenda but I have found a forum thread in which Russ speaks in his own words of the components of the health check (which includes brakes) and the reasons for it. Comparing this to the independent technician's report will further help forum members make their own reasoned opinions
http://www.volvoforums.org.uk/showth...t=76625&page=2
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Oct 16th, 2009, 17:39 | #65 |
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having read the OP's orriginal post, his post which he lays things out a little less confused,
i cant help but feel the following 1/ there is a unhappy customer, 2/ there is a 2nd side we havent heard yet 3/ Possibly this wasnt the most advised way of highlighting the incident, perhaps it may have been better to have waited until a final resolution had been achieved, before posting the details?. Once a resolution had been reached, then this could have been a "cautionary tale" "customers experiance" , perhaps based not only on the possible negative aspects but the hopefully possative final outcome. yes i can see why the OP felt as if this was a option at the time of posting, i can see why the apparent pause in communications would lead to thoughts along the lines of posting. 4/ Right/wrong and all the "but you should/shouldnt have/did/didnt" comments are just that our own views, they dont relate to the posters thoughts/views/feelings, or indeed how this may (or may not) progess towards its resolution. I dont know Either party, dont have a view as to "right/wrong" or "blame" if there is any of those, and whilst it can be usefull to have different views and information on person/persons performing services for our volvo's, i would prefer to have the issue With the eventual resolution included , Then be made public, i feel that presents a more complete story. i do however wish that both the OP and the garage manage to reach a solution to the apparent issue amicably.
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Oct 18th, 2009, 19:36 | #66 |
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interesting post here, you would think they would rectify the cars problems as the more people that are aware of this ongoing saga, the less people will use this garage in the future, my car has been in there in the past although i wasnt the owner then, but still have all the receipts although i did find the prices expensive, but hey i never paid them, lol
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Nov 1st, 2009, 10:28 | #67 |
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Just been reading through this thread for the last hour, Is there any update on the situation, I see the thread has strayed away from the issue.
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Nov 1st, 2009, 10:32 | #68 |
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Indeed...
Maybe one of the mods would care to tidy it up a little.... Jod
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Nov 1st, 2009, 14:36 | #69 | |
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Nov 6th, 2009, 20:17 | #70 |
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Is there any closure on this at all?
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