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S60 & V60 '11-'18 / XC60 '09-'17 General Forum for the P3-platform 60-series models |
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Volvo On Call (VOC)Views : 9375 Replies : 66Users Viewing This Thread : |
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May 2nd, 2014, 13:39 | #1 |
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Last Online: Jul 13th, 2021 21:30
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Location: North Yorkshire
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Volvo On Call (VOC)
Awaiting delivery of the finest specced car I will have ever owned does leave me pondering if I really need some of these things. Actually I know I dont NEED VOC and I must confess I originally thought it would allow pre-heating and cooling but now realise you need to dig a little deeper than just watching Volvo promotional videos'.
I would like to ask those that have VOC if they would purchase again and indeed keep it going after the 2 (or3) year initial period is up. Do they find it useful and what will I need when I collect my car - A data sim? I'd rather not get into the debate about value for money with options from those that dont have VOC and let the voice of those owners who have it or have had it in the past air their views I also hoped it would make the car more "future proof" for upgrades etc but again fear this may be fairly limited. I am interested in the upgrade for a true Tracking device which I saw somewhere on the volvo accessories site if anyone knows how much this is and if it is then recognised by insurance companies. As always genuine feedback is truly appreciated and will provide others looking at this option with informed info and choice... Thank You. |
May 2nd, 2014, 14:22 | #2 |
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Last Online: Jan 29th, 2018 16:06
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Location: Northampton
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This is an option I seriously considered, but ultimately left it out.
You can't miss what you've never had as they say..... But I do wish I could use the "send to car" function from my mobile. It is available using the Volvo On Call app, and it is certainly something I would use on a regular basis if I had the subscription. Appreciate you want to hear from people who have it, but coming from someone who doesn't, I would get it for the above feature alone That, and I just plain like gadgety stuff
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Current: MY17 V90 D4 R-Design, Bursting Blue, Xenium, WinterPlus with HUD Past:MY15 XC60 D4 R-Design Lux Nav, Black |
May 2nd, 2014, 14:25 | #3 |
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Last Online: Jul 13th, 2021 21:30
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Thanks Nick, I did think that Send to Car was a Sensus thing..so you need VOC for that?
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May 2nd, 2014, 14:28 | #4 |
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Last Online: Jan 29th, 2018 16:06
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You can do it from a computer (using here.com).
But I have yet to find out how to do it from a mobile device (as here.com on a mobile will only send you to the mobile site, and not give you the option to change back to "desktop view".) Who doesn't love having an app hey.... and the VOC app looks pretty decent. An easy to navigate app..... with an easy way to input postcodes and send to car would be ideal for me. Unfortunately I have to plan ahead and remember to add them to here.com when I'm on the website..... Third world issues hey!
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Current: MY17 V90 D4 R-Design, Bursting Blue, Xenium, WinterPlus with HUD Past:MY15 XC60 D4 R-Design Lux Nav, Black |
May 2nd, 2014, 17:54 | #5 | |
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Quote:
Other benefits are the iPhone app - she's forever forgetting to lock her car, so after half an hour of it being left unlocked, a little push message comes up on the lock screen of both of our iPhones and it can be locked via the app. Tracking comes as standard - if you call VOC they will tell you where the car is. They will give this information to the Police if the car gets pinched too. Most handy.
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MY24 XC40 Recharge Twin Plus & MY23 VW Touareg Black Edition 3.0L V6 286 Gone: MY02 S60 2.0T S, MY04 S60 D5 SE, MY05 V70 D5 SE G/Tronic, MY14 XC60 D5 AWD SE Lux Nav Geartronic & MY17 XC90 D5 Inscription |
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May 2nd, 2014, 18:06 | #6 |
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Any idea how much it costs to extend beyond the included 3 years? £150 a year (based on option cost of£450/3)? Or less?
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May 2nd, 2014, 18:19 | #7 |
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Just renewed mine after 2 years, it costs £131 for 12 months, think it was about £250 for 2 years. Not cheap but it is a safety item especially when wife driving. Also acts as a tracker device so taking these things into account probably worth the money.
Just noticed your comment saying 3 years, have they changed it mine only came with 2 years access.
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XC60 MY 2018.5 D4 Inscription Pro Pine Grey with Xenium pack,Intellisafe pro, keyless drive, Apple CarPlay, temp spare wheel, heated rear seats, towbar and tinted windows Last edited by Whiterdesign; May 2nd, 2014 at 18:21. Reason: Added info |
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May 2nd, 2014, 18:33 | #8 |
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I had VOC many moons ago on my first XC90.
Beside all the safety and tracking features, the selling point for me was the planned OTA updates, which would save some visits to the dealer. Sadly, this never became available. Have never bothered with since. Did give some thought about it, regarding Sensus Connect, but am now convinced that I should be able to do all that is required with desktop/here.com and a mobile phone. I can see the Android/iPhone app being handy, if as mentioned, one is prone to leaving the car unlocked. One other point, when I had VOC, the staff at the other end, were not Volvo trained, they were a call service who were there to pass messages on. They could tell where you we're, how much fuel you had, if doors and windows were closed and the ambient temperature and that was about all. Footnote:- Around the time that I had VOC, it was stated that all European car manufacturers would be fitting a similar system, as standard, but this has never happened. tem.
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MY17 V90 D4 Momentum, Magic Blue, Amber, 12.3" Display, Winter Plus, Rear Camera, Privacy Glass. Last edited by tem; May 2nd, 2014 at 19:08. |
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May 2nd, 2014, 18:57 | #9 |
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I have VOC and although I have not used the call feature and hope I don't have to it is nice to know it is there especially when the wife goes out on her own. I have the PHEV so use it constantly for pre conditioning the car. The app also allows you to track your mileage great for company car use and the send to car feature is really handy. The peace of mind for the tracking system is also worthwhile. If you think about it most tracking systems have an annual fee so no difference but with added benefits. I would definitely have it again.
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May 2nd, 2014, 20:44 | #10 |
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I have it and would spec again, no question. Mostly a safety thing - I do know of one real-world case where it alerted the emergency services where the driver was unable to. All it needs is a data sim, and I munch through a fair amount using TuneIn, also if on the road and need to fire off a couple of quick emails it's great to have the laptop hook straight up to the in-car wifi. Much better than the usual drag of waiting for a dongle to boot up (my opinion only).
I got a 3 data sim for £25 every 3 months with 3gb of data. Kids also swallow up data when connected on their iPods on long journeys. iMessage galore in the car |
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