Vodafone 100GB SIM not working

[Boxzoo]

Originally Posted by PhilipT5

When I collected mine on Saturday I had the same thing, kept getting the vodaphone splash page but it wouldn't let me click through to register. I had to refresh the page about a dozen times and it then finally allowed me to connect.

Thank you I will keep trying then, and hope that does it

[Boxzoo]

After sitting in the car with two phones connected for a few minutes and counting up to 200 reloads (400 attempts) I think I can say that it’s not working for me.

[MtillingVolvo]

Originally Posted by PhilipT5

When I collected mine on Saturday I had the same thing, kept getting the vodaphone splash page but it wouldn't let me click through to register. I had to refresh the page about a dozen times and it then finally allowed me to connect.

Hi,

I think the multiple refresh issue is a known problem as it actually says about it on the instructions we have (and usually pass to our customers)....

[MtillingVolvo]

Originally Posted by Beavis

Has anyone tried registering on a different browser than safari? Did it work?
I had difficulty last week on iPhone and iPad on safari.

The Browser does seem to be part of the issue that Volvo / Vodafone are facing. Do you have a Windows Laptop you could try attaching to the car and go through the setup on that?....

[MtillingVolvo]

Originally Posted by Boxzoo

After sitting in the car with two phones connected for a few minutes and counting up to 200 reloads (400 attempts) I think I can say that it’s not working for me.

Ah, so apparently the refresh issue isn't the only issue...

What phones were you using for this and what browsers within the phones?....

I'm trying to collate the information to feedback to Volvo

[Discoman]

Originally Posted by MtillingVolvo

Ah, so apparently the refresh issue isn't the only issue...

What phones were you using for this and what browsers within the phones?....

I'm trying to collate the information to feedback to Volvo

Hi, I also gave up on mine - iphone 8 and ipad air both running ioS 12.4.1.

[MtillingVolvo]

Originally Posted by Discoman

Hi, I also gave up on mine - iphone 8 and ipad air both running ioS 12.4.1.

Thank you. Will pass this on.

[Tonyr027]

I have just bought 68 plate XC60 which was a dealer demonstrator.
Does anyone know if this should have the sim installed, as it doesn't appear so.

[MtillingVolvo]

Originally Posted by Tonyr027

I have just bought 68 plate XC60 which was a dealer demonstrator.
Does anyone know if this should have the sim installed, as it doesn't appear so.

Strictly speaking its only offered on Brand New Model year 2020 vehicles. If your dealer was feeling nice they'd have maybe given you one though!

[JohnMilward]

Originally Posted by Boxzoo

After sitting in the car with two phones connected for a few minutes and counting up to 200 reloads (400 attempts) I think I can say that it’s not working for me.

Is the car online ? A globe should appear in the top left of the screen to indicate that the vehicle has internet connection. If it doesn't have this, no matter how many time you press refresh, it'll never go through.