Vodafone 100GB SIM not working - Page 5

JohnMilward · Sep 24th, 2019, 10:18

Quote:

Originally Posted by Discoman

Hi, I also gave up on mine - iphone 8 and ipad air both running ioS 12.4.1.

Try using a different browser as Safari can be unstable. Chrome is a good alternative.

But, make sure the car is online first (Globe in the top left of the centre screen). Without that, the car has no internet connection.

Boxzoo · Sep 24th, 2019, 10:43

Quote:

Originally Posted by MtillingVolvo

Ah, so apparently the refresh issue isn't the only issue...

What phones were you using for this and what browsers within the phones?....

I'm trying to collate the information to feedback to Volvo

Thank you again. I’m using an iPhone 11 and and an iPhone 7 both on iOS13 with both Safari and Chrome. All same.

Will try a Windows laptop later on thank you.

JohnMilward · Sep 24th, 2019, 10:50

Quote:

Originally Posted by Boxzoo

Thank you again. I’m using an iPhone 11 and and an iPhone 7 both on iOS13 with both Safari and Chrome. All same.

Will try a Windows laptop later on thank you.

Make sure the car in online first with the Globe in the top left of the centre screen. If that's not there, the car isn't connected. Bit like joining a hotel wi-fi network and pressing cancel at the sign on screen - you're connected to the wi-fi....but to no internet connection.

Discoman · Sep 25th, 2019, 16:20

It’s working now!

Boxzoo · Sep 25th, 2019, 18:24

Right so now I’m really annoyed!

I picked the car up on Monday and literally haven’t had a minute to fiddle with it or look in any detail. Found some time today and looked at settings. Beneath the one that creates the WiFi there is another setting called “car modem” or similar.

I went into that. Turned it on. Hey presto. All working just fine.

So seemingly the dealer who sat there with me trying to get it working for 45 minutes didn’t think or know to do that.

Anyway, I am grateful for all the advice and if this helps anyone I’m very glad.

Looking forward to the weekend when I can sit down and actually have a look at my car!

MtillingVolvo · Sep 25th, 2019, 18:34

I did put a copy of the dealer and customer instructions on page 1 of this thread which covered this and the APN address, so please ensure this is followed and all the correct settings are changed

Beavis · Sep 25th, 2019, 18:38

Quote:

Originally Posted by Boxzoo

Right so now I’m really annoyed!

I picked the car up on Monday and literally haven’t had a minute to fiddle with it or look in any detail. Found some time today and looked at settings. Beneath the one that creates the WiFi there is another setting called “car modem” or similar.

I went into that. Turned it on. Hey presto. All working just fine.

So seemingly the dealer who sat there with me trying to get it working for 45 minutes didn’t think or know to do that.

Anyway, I am grateful for all the advice and if this helps anyone I’m very glad.

Looking forward to the weekend when I can sit down and actually have a look at my car!

i've had issues with my own MY20 car, and even though i've left this Car Modem turned on when registering, its had a habit of switching off when it didn't work properly as its always off when i hope back in the car after its been standing. i've not sat in it long enough stationary to see if it turns itself on automatically. maybe be it only stays on when its set up correctly?

Boxzoo · Sep 25th, 2019, 19:48

Probably spoken to soon here. So now it’s all connected and all working apart from the fact it says there is no data in my plan so it won’t allow me to do anything. What the?!

Will call dealer tomorrow.

MtillingVolvo · Sep 25th, 2019, 19:58

Quote:

Originally Posted by Boxzoo

Probably spoken to soon here. So now it’s all connected and all working apart from the fact it says there is no data in my plan so it won’t allow me to do anything. What the?!

Will call dealer tomorrow.

Have you got all the settings correct from the pdf on page 1 of this thread?... You'll also need to connect your phone to the WiFi in the car (instructions in the pdf) and then set up an account with Vodafone for it to all work properly....

Edit: now attached to this post to save you going to page 1

Beavis · Sep 25th, 2019, 20:09

Just tried mine and now registered successfully using google chrome on iPhone using latest iOS version. Worked first time and had email confirming 100gb.
Good luck to everyone else sorting theirs. And thank you to the Volvo dealer (milling??? Sorry I cannot see on this page) for their help in sorting this - my local dealer didn’t want to know or offer help or assistance

Sep 25th, 2019, 16:20	#44
Discoman Senior Member Last Online: Yesterday 17:52 Join Date: Jun 2019 Location: Scotland	It’s working now! __________________ MY20 XC90 T5 Momentum - sunroof, air suspension and some other bits

Sep 25th, 2019, 18:24	#45
Boxzoo New Member Last Online: Dec 7th, 2023 20:34 Join Date: Jul 2008 Location: Leeds	Right so now I’m really annoyed! I picked the car up on Monday and literally haven’t had a minute to fiddle with it or look in any detail. Found some time today and looked at settings. Beneath the one that creates the WiFi there is another setting called “car modem” or similar. I went into that. Turned it on. Hey presto. All working just fine. So seemingly the dealer who sat there with me trying to get it working for 45 minutes didn’t think or know to do that. Anyway, I am grateful for all the advice and if this helps anyone I’m very glad. Looking forward to the weekend when I can sit down and actually have a look at my car! __________________ MY20 V90 D4 Momentum Plus, Xenium, Intellisafe Surround, tow bar, onyx black, Blond/Charcoal Previous: 1998 S70R manual saffron, 1996 855R auto grey, 1996 855 2.5 20V auto blue

Sep 25th, 2019, 18:34	#46
MtillingVolvo Sales Monkey @Volvo Npton Last Online: Jul 2nd, 2023 08:57 Join Date: Feb 2011 Location: Northampton	I did put a copy of the dealer and customer instructions on page 1 of this thread which covered this and the APN address, so please ensure this is followed and all the correct settings are changed __________________ Main Dealer Based in Northampton mtilling@bellsmotorgroup.co.uk

Sep 25th, 2019, 19:48	#48
Boxzoo New Member Last Online: Dec 7th, 2023 20:34 Join Date: Jul 2008 Location: Leeds	Probably spoken to soon here. So now it’s all connected and all working apart from the fact it says there is no data in my plan so it won’t allow me to do anything. What the?! Will call dealer tomorrow. __________________ MY20 V90 D4 Momentum Plus, Xenium, Intellisafe Surround, tow bar, onyx black, Blond/Charcoal Previous: 1998 S70R manual saffron, 1996 855R auto grey, 1996 855 2.5 20V auto blue

Sep 25th, 2019, 20:09	#50
Beavis Premier Member Last Online: Jun 19th, 2023 08:14 Join Date: Aug 2006 Location: Wiltshire	Reported Post by Beavis Just tried mine and now registered successfully using google chrome on iPhone using latest iOS version. Worked first time and had email confirming 100gb. Good luck to everyone else sorting theirs. And thank you to the Volvo dealer (milling??? Sorry I cannot see on this page) for their help in sorting this - my local dealer didn’t want to know or offer help or assistance Last edited by cumbrianmale; Sep 25th, 2019 at 20:21.

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