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Volvo Uk CEO contact details.Views : 948 Replies : 7Users Viewing This Thread : |
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Nov 5th, 2019, 15:56 | #1 |
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Volvo Uk CEO contact details.
Hi. Can any one provide name/email address for Volvo UK CEO. Being ignored on a Warranty related issue. Thanks in advance
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2018 XC90 R D5 Powerplus, Onyx black with black, Xenium, Winter, BLISS, Apple play, Tow bar |
Nov 5th, 2019, 16:16 | #2 |
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Paul VOC 90's SPARK |
Nov 5th, 2019, 16:17 | #3 | |
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Is this your dealer or Volvo Customer Relations that you're struggling with? Kind Regards Marc Last edited by MtillingVolvo; Nov 5th, 2019 at 16:21. |
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Nov 5th, 2019, 16:21 | #4 |
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you need to be dealing with the dealer Principle first ...
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Nov 5th, 2019, 22:35 | #5 |
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Hi all. Dealer issue. Reported to Volvo CS. Lots of promises. No proactive contact. Been on going since September. Fourth chase with CS team over a week ago and despite being promised the issue is with ‘management’’ and promises of an update the following day still no contact or progress. So whilst I appreciate the comments and suggestions of a more conciliatory approach should be taken I feel Volvo upper management need to be aware at how poor their CS team are. Any other suggestions greatly appreciated.
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2018 XC90 R D5 Powerplus, Onyx black with black, Xenium, Winter, BLISS, Apple play, Tow bar |
Nov 6th, 2019, 10:37 | #6 |
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Hard to comment without knowing the warranty issue. It’s either covered or it’s not.
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XC60 Inscription Pro T5. Mussel Blue with blonde. Xenium, intellisafe pro, towbar, 4 zone , polestar, body styling pack. Apple car play.Tinted windows NOW SOLD |
Nov 6th, 2019, 10:40 | #7 |
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Also his contract is with only the dealer it is nothing to do with Volvo UK ... if he is not getting any answers he needs to go through the usual retail complaint channels .. however not much else we can comment on at present ..
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Nov 6th, 2019, 11:49 | #8 | |
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Steve |
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