Engine: S60: - Cracked engine block at 45,000 miles

Peter G · Feb 12th, 2007, 14:25

Just wanted to sound out the forum on a big problem I have. Two weeks ago I experienced loss of coolant. Investigation showed it was leaking into the engine oil and a faulty head gasket was suspected. There is no sign of any oil in the cooling system. A check was made on the oil cooler but this was not the problem. On removal of the head the problem did not appear to be the gasket but rather a crack in the water jacket on one of the cylinders allowing coolant to enter the oil system - a cracked engine block. This has yet to be confirmed but I am possibly looking at a replacement engine on a 2002 registered car with 45000 miles on the clock. At no time has the engine ever overheated or been allowed to run on a low coolant or oil level. Is this bad luck or a manufacturing fault from day one !!?

I have had the car from new – initially as a company car – and then my own. The car has been maintained by professional garages from new but unfortunately not Volvo as it was initially a company car the servicing had to be done at a company approved garage. Any feedback on my problem would be most gratefully received.

In addition does anyone have a contact address for the CEO of Volvo UK as I would like to contact him directly.

Car details: Volvo S60, 2.0 Turbo. 2002 registration, 45,000 miles

Tomo9945 · Feb 12th, 2007, 16:16

Thats not good on a car of that age! If it helps the address for Volvo UK is:
Volvo Car UK Limited, Globe Park, Marlow, Buckinghamshire. SL7 1YQ. I think the Chief Executive is Leif Johansson. Might just be as easy to address it to 'Chief Executive' in case he's moved on!
I had some recent success, with a problem my car had, when I bought it (poor service etc). Volvo UK gave me some vouchers, which was a pleasant surprise. Best of luck!

akash · Feb 12th, 2007, 21:45

yup got 300 quid of vouchers here too for a range of issues on a s40 i had

but its worrying if you have this issue only at 45k!

John_C · Feb 12th, 2007, 21:53

It would have to be either a manufacturing defect or a lack of anti-freeze causing the water to freeze inside the block in the recent cold weather.

Even though it's a 2002 I would expect a very substantial goodwill gesture from Volvo if you can show a good service history for the car and get the coolent tested to show it is as it should be. Under the block exemption rules they can't use the fact it wasn't serviced at a Volvo dealer as a get out just so long as genuine parts were used and it was serviced as per the service schedule.

Good luck!

Cheers,
J

Feb 12th, 2007, 14:25	#1
Peter G New Member Last Online: Nov 12th, 2007 14:25 Join Date: Feb 2007 Location: Ipswich	Cracked engine block at 45,000 miles Just wanted to sound out the forum on a big problem I have. Two weeks ago I experienced loss of coolant. Investigation showed it was leaking into the engine oil and a faulty head gasket was suspected. There is no sign of any oil in the cooling system. A check was made on the oil cooler but this was not the problem. On removal of the head the problem did not appear to be the gasket but rather a crack in the water jacket on one of the cylinders allowing coolant to enter the oil system - a cracked engine block. This has yet to be confirmed but I am possibly looking at a replacement engine on a 2002 registered car with 45000 miles on the clock. At no time has the engine ever overheated or been allowed to run on a low coolant or oil level. Is this bad luck or a manufacturing fault from day one !!? I have had the car from new – initially as a company car – and then my own. The car has been maintained by professional garages from new but unfortunately not Volvo as it was initially a company car the servicing had to be done at a company approved garage. Any feedback on my problem would be most gratefully received. In addition does anyone have a contact address for the CEO of Volvo UK as I would like to contact him directly. Car details: Volvo S60, 2.0 Turbo. 2002 registration, 45,000 miles

Feb 12th, 2007, 21:45	#3
akash Member Last Online: Nov 21st, 2013 14:28 Join Date: Dec 2004 Location: London	yup got 300 quid of vouchers here too for a range of issues on a s40 i had but its worrying if you have this issue only at 45k! __________________ Achievement is largely the product of steadily raising one's levels of aspiration and expectation. (Jack Nicklaus)

Feb 12th, 2007, 16:16	#2
Tomo9945 Member Last Online: Today 20:54 Join Date: Jan 2007 Location: Sandwich	Thats not good on a car of that age! If it helps the address for Volvo UK is: Volvo Car UK Limited, Globe Park, Marlow, Buckinghamshire. SL7 1YQ. I think the Chief Executive is Leif Johansson. Might just be as easy to address it to 'Chief Executive' in case he's moved on! I had some recent success, with a problem my car had, when I bought it (poor service etc). Volvo UK gave me some vouchers, which was a pleasant surprise. Best of luck!

Feb 12th, 2007, 21:53	#4
John_C Allons-y! Last Online: Jun 8th, 2020 15:32 Join Date: Dec 2004 Location: Winchester	It would have to be either a manufacturing defect or a lack of anti-freeze causing the water to freeze inside the block in the recent cold weather. Even though it's a 2002 I would expect a very substantial goodwill gesture from Volvo if you can show a good service history for the car and get the coolent tested to show it is as it should be. Under the block exemption rules they can't use the fact it wasn't serviced at a Volvo dealer as a get out just so long as genuine parts were used and it was serviced as per the service schedule. Good luck! Cheers, J

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)