S40 (New) Engine Turbo : - T5 main dealer service

iainmd · May 21st, 2012, 17:05

Just thought I'd share the extremely good experience I've just had with the local Volvo main dealer (Murray Volvo, Sighthill, Edinburgh).

My T5 is now 8yrs old and has covered 84,000 miles. It's been very reliable and needed little other than standard service parts but having been serviced by independent garages since 20,000 miles I decided I would have it serviced by Volvo if just to receive the latest software for the car.

The service cost £220 (the same as the last time an indy serviced it) and had the following benefits:

- New software has erradicated the flat spots my engine used to have. It revs beautifully now and is much smoother.
- 1 year's roadside assistance included as part of the service.
- Washed and cleaned inside as well.
- Open and honest with no sign of work done for the sake of it.

I had avoided main dealers for years as I'd had some bad experiences and very high costs
but this time it's been brill!

Iain

SonyVaio · May 21st, 2012, 18:54

Good to hear and one for the 'Good Garage' list.

scoobysn7x · May 22nd, 2012, 00:27

Can I ask what was actually done in the service? as I'm tempted to go the main dealer route to get the latest software updates, won't be the next service as I'm due a free one from arnold clark, actually I may try and wangle the software update as part of the free service.....

t5_monkey · May 22nd, 2012, 01:09

Quote:

Originally Posted by scoobysn7x

Can I ask what was actually done in the service? as I'm tempted to go the main dealer route to get the latest software updates, won't be the next service as I'm due a free one from arnold clark, actually I may try and wangle the software update as part of the free service.....

nonsense get it remapped instead !!!

scoobysn7x · May 22nd, 2012, 01:36

Quote:

Originally Posted by t5_monkey

nonsense get it remapped instead !!!

Its on the list, but the service is free due to the fcuk up arnold clark pollockshaws did of trying to sort an issue in the first 2 weeks I owned the car!!, My works a bit up in the air at the minute, we've lost about 50-60% of or work as they've replaced 2 of the systems with one that we don't use, in a 12 hour dayshift I maybe do about 1-2 hours work the rest is trying to look busy!, the catch the company have is that they still need us in overnight, so we're not sure if they're going to cut numbers and do away with dayshift, or retrain us to do other useful work during the day!, knowing the companies training record its prob some redundencies so I'm trying not to do any 'unecessary' spending until I know whats what, & unfortunately a remap falls into that catagory!!

Welton · May 22nd, 2012, 07:06

Main dealer have been trying to compete with other garages to keep the punters coming in, it probably works too.

Vanderlei · May 22nd, 2012, 12:52

do u know what has been done?? just oil and filters or smth else??

iainmd · May 22nd, 2012, 16:59

I'll see what's noted when I get home but it was the 8yr/96k standard Volvo service with software updates included.

Not too fussed about a remap myself as the car has enough power for me. I thought about a remap though in the hope that it did iron out those flat spots but the Volvo update has done what I wanted and without the added insurance issues.

Bendolfc · May 24th, 2012, 00:45

Based on your experience I thought I'd give my local dealer a call for a price for a service on my 2.0D for its 112K service. Price I was given was £480 and managed to get them to bring it down to £430, which still seems a bit high to me. Have got an independent calling me tomorrow with a price once he has worked it out from the schdule on VIDA.

I know diesels cost a bit more to service than petrol but thats a bit more than I was expecting, and its DPF free.

Welton · May 24th, 2012, 07:04

I booked mine into the dealer yesterday for an 'Essential Service' @ £149.00 plus I got them to add the £22.00 for a fully synthetic oil upgrade but I did find out something - the essential service does not include software updates! I've had to add another £33.00 for those.

I was told last year that the software was included but it seems not so I'm 2 years out of date (I hope there is some beneficial update for mine rather than just being told so).

Price then will be £204.00 inc VAT and that Stamp in the book.

May 21st, 2012, 17:05	#1
iainmd Member Last Online: Apr 25th, 2024 13:38 Join Date: Nov 2004 Location: Fife View Photos By: iainmd	T5 main dealer service Just thought I'd share the extremely good experience I've just had with the local Volvo main dealer (Murray Volvo, Sighthill, Edinburgh). My T5 is now 8yrs old and has covered 84,000 miles. It's been very reliable and needed little other than standard service parts but having been serviced by independent garages since 20,000 miles I decided I would have it serviced by Volvo if just to receive the latest software for the car. The service cost £220 (the same as the last time an indy serviced it) and had the following benefits: - New software has erradicated the flat spots my engine used to have. It revs beautifully now and is much smoother. - 1 year's roadside assistance included as part of the service. - Washed and cleaned inside as well. - Open and honest with no sign of work done for the sake of it. I had avoided main dealers for years as I'd had some bad experiences and very high costs but this time it's been brill! Iain __________________ Present: 2009 Volvo V50 1.6D DRIVe SE Past: 2004 Volvo S40 T5 SE

May 22nd, 2012, 07:06	#6
Welton Premier Member Last Online: Sep 14th, 2021 17:03 Join Date: Feb 2009 Location: Market Harborough	Main dealer have been trying to compete with other garages to keep the punters coming in, it probably works too. __________________ 2005 S40 T5 SE - Manual. Bilstein B4's. (For Sale) 2010 Citroen C4 1.6 HDi (bizarre Gearbox model). 2010 Renault Twingo (refreshingly simple) 2018 Infiniti Q30 1.6T Business Executive (what's this button do?)

May 22nd, 2012, 16:59	#8
iainmd Member Last Online: Apr 25th, 2024 13:38 Join Date: Nov 2004 Location: Fife View Photos By: iainmd	I'll see what's noted when I get home but it was the 8yr/96k standard Volvo service with software updates included. Not too fussed about a remap myself as the car has enough power for me. I thought about a remap though in the hope that it did iron out those flat spots but the Volvo update has done what I wanted and without the added insurance issues. __________________ Present: 2009 Volvo V50 1.6D DRIVe SE Past: 2004 Volvo S40 T5 SE

May 24th, 2012, 00:45	#9
Bendolfc Premier Member Last Online: Apr 25th, 2024 12:10 Join Date: May 2010 Location: Liverpool	Based on your experience I thought I'd give my local dealer a call for a price for a service on my 2.0D for its 112K service. Price I was given was £480 and managed to get them to bring it down to £430, which still seems a bit high to me. Have got an independent calling me tomorrow with a price once he has worked it out from the schdule on VIDA. I know diesels cost a bit more to service than petrol but thats a bit more than I was expecting, and its DPF free. Last edited by Bendolfc; May 24th, 2012 at 00:50.

May 24th, 2012, 07:04	#10
Welton Premier Member Last Online: Sep 14th, 2021 17:03 Join Date: Feb 2009 Location: Market Harborough	I booked mine into the dealer yesterday for an 'Essential Service' @ £149.00 plus I got them to add the £22.00 for a fully synthetic oil upgrade but I did find out something - the essential service does not include software updates! I've had to add another £33.00 for those. I was told last year that the software was included but it seems not so I'm 2 years out of date (I hope there is some beneficial update for mine rather than just being told so). Price then will be £204.00 inc VAT and that Stamp in the book. __________________ 2005 S40 T5 SE - Manual. Bilstein B4's. (For Sale) 2010 Citroen C4 1.6 HDi (bizarre Gearbox model). 2010 Renault Twingo (refreshingly simple) 2018 Infiniti Q30 1.6T Business Executive (what's this button do?)

May 21st, 2012, 18:54	#2
SonyVaio VOC Member Last Online: Feb 26th, 2016 19:58 Join Date: Aug 2011 Location: Exmouth	Good to hear and one for the 'Good Garage' list.

May 22nd, 2012, 00:27	#3
scoobysn7x Premier Member Last Online: Apr 16th, 2024 04:51 Join Date: Sep 2009 Location: Newcastle	Can I ask what was actually done in the service? as I'm tempted to go the main dealer route to get the latest software updates, won't be the next service as I'm due a free one from arnold clark, actually I may try and wangle the software update as part of the free service.....

May 22nd, 2012, 12:52	#7
Vanderlei life's short, wanna T5 Last Online: Jun 8th, 2022 19:39 Join Date: May 2010 Location: Edinburgh	do u know what has been done?? just oil and filters or smth else??

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