waterglen

waterglen · Sep 29th, 2008, 16:55

I have a November 07 XC70 D5, After about 1500 towing miles a banging noise comes from the Volvo removable towbar when going over a bumpy road or turning corners and is gradually getting worse, Volvo say this is quite normal with this new type of towbar, there is movement between the fixed bracket and the removable towball, this play can be up to 8mm according to Volvo, can you imagine the noise if it was this loose?
Has anyone any experiance of the new model towbar?

Peter Milnes · Sep 30th, 2008, 03:13

Is that Volvo UK or a Volvo dealer who is talking through the seat of their trousers? There is no way that a towbar can be left like this after only 1500 miles of towing. They should immediately replace the towbar or towball depending on where the play is occuring.

All the best, Peter.

dodgyken · Sep 30th, 2008, 08:48

The towbar should be utterly rigid - no pay at all. If there is play then it hasn't either been fitted correctly - or the ball has been mounted into the fitting correctly.

I have towed a lot with mine and had no banging at all from it. Double check you have installed it correctly - if you have, take a trip to another dealer - or even a caravan dealership.

NI_Volvo_Nut · Sep 30th, 2008, 09:16

I have a detactable ball on my S70 (sounds quite rude, anyway) and it is ridgid. Not bought from Volvo but is OE spec (brink). As said above, someone is filling your head with mad dogs brown stuff. No way would i even tow a trailer with a moving towbar, let alone a caravan. Many's a manufacture i've worked for and never seen a detachable towbar with movement. Either get it in writting from them and make them replace your bar or show you another with the same "movement"

waterglen · Sep 30th, 2008, 22:08

thanks for your reply,the volvo dealer who fitted the towbar contacted volvo uk who stated "this play is normal and up to 8mm of play is ok", I contacted volvo customer services to be told that I can only use the supplying dealer for technical support, but the dealer, Mill garage Knarsborough, was indeed correct with his report.
it looks like a bad idea to buy the latest removable towbar from volvo.

cumbrianmale · Sep 30th, 2008, 22:18

I think a word with VOSA is in order, take it to them and get their opinion.

waterglen · Sep 30th, 2008, 22:21

Quote:

Originally Posted by Peter Milnes

Is that Volvo UK or a Volvo dealer who is talking through the seat of their trousers? There is no way that a towbar can be left like this after only 1500 miles of towing. They should immediately replace the towbar or towball depending on where the play is occuring.

All the best, Peter.

Thanks Peter, Both the dealer, Mill Volvo Knarsborough and Volvo UK refuse to take the issue further, Volvo uk will not discuss technical issues, only the supplying dealer also. Thanks Keith.

waterglen · Sep 30th, 2008, 22:29

Quote:

Originally Posted by dodgyken

The towbar should be utterly rigid - no pay at all. If there is play then it hasn't either been fitted correctly - or the ball has been mounted into the fitting correctly.

I have towed a lot with mine and had no banging at all from it. Double check you have installed it correctly - if you have, take a trip to another dealer - or even a caravan dealership.

Volvo UK stated that the supplying dealer only can deal with this issue and I cannot speak to anyone technical at Volvo UK, and this play is ok untill reaching 8mm. Thanks.

stevo48 · Sep 30th, 2008, 22:41

Please excuse my ignorance if I am wrong, if you have play in your towing gear and you are towing a caravan every time you stop and then set off again the play will be taken up causing unnecessary stress and possibly metal fatigue of the associated towing gear and components. This imo cannot be right, the implications of this and possible scenarios are mind boggling. As other forum members have already said , someone is giving you bullsh*t advice.

waterglen · Sep 30th, 2008, 22:43

Quote:

Originally Posted by dodgyken

The towbar should be utterly rigid - no pay at all. If there is play then it hasn't either been fitted correctly - or the ball has been mounted into the fitting correctly.

I have towed a lot with mine and had no banging at all from it. Double check you have installed it correctly - if you have, take a trip to another dealer - or even a caravan dealership.

Volvo UK said "the play between the ball and the car mount is normal and up to 8mm would be ok", confirming Mill Volvo Knarsboroughs diagnosis.
Would you buy one? Thanks.

Sep 29th, 2008, 16:55	#1
waterglen New Member Last Online: Feb 22nd, 2009 14:05 Join Date: Sep 2008 Location: DARLINGTON	waterglen I have a November 07 XC70 D5, After about 1500 towing miles a banging noise comes from the Volvo removable towbar when going over a bumpy road or turning corners and is gradually getting worse, Volvo say this is quite normal with this new type of towbar, there is movement between the fixed bracket and the removable towball, this play can be up to 8mm according to Volvo, can you imagine the noise if it was this loose? Has anyone any experiance of the new model towbar?

Sep 30th, 2008, 09:16	#4
NI_Volvo_Nut Volvologist Last Online: Dec 6th, 2023 11:13 Join Date: Aug 2008 Location: Bangor - Norn Iron View Photos By: NI_Volvo_Nut	I have a detactable ball on my S70 (sounds quite rude, anyway) and it is ridgid. Not bought from Volvo but is OE spec (brink). As said above, someone is filling your head with mad dogs brown stuff. No way would i even tow a trailer with a moving towbar, let alone a caravan. Many's a manufacture i've worked for and never seen a detachable towbar with movement. Either get it in writting from them and make them replace your bar or show you another with the same "movement" __________________ What's the matter with the car I'm driving? Can't you tell that it's out of style? Should I get a set of white wall tires? Are you gonna cruise the miracle mile?

Sep 30th, 2008, 22:08	#5
waterglen New Member Last Online: Feb 22nd, 2009 14:05 Join Date: Sep 2008 Location: DARLINGTON	Loose removable volvo towbar thanks for your reply,the volvo dealer who fitted the towbar contacted volvo uk who stated "this play is normal and up to 8mm of play is ok", I contacted volvo customer services to be told that I can only use the supplying dealer for technical support, but the dealer, Mill garage Knarsborough, was indeed correct with his report. it looks like a bad idea to buy the latest removable towbar from volvo. Last edited by waterglen; Sep 30th, 2008 at 22:14. Reason: spelling mistakes, missing item

Sep 30th, 2008, 22:18	#6
cumbrianmale Forum Support Team Last Online: Apr 22nd, 2024 12:22 Join Date: Mar 2006 Location: Deep in Makem territory	I think a word with VOSA is in order, take it to them and get their opinion. __________________ Current 04 S80 D5 SE Auto 03 S80 D5 SE Man Previous Volvos 90 240 GL B230FB Auto 96 940 CD 13 V40 D2 R-design 89 745 GLE 98 V90 3.0 24v 98 945 Celebration Auto 96 965 SE Auto 86 744 GL 81 244 DL

Sep 30th, 2008, 03:13	#2
Peter Milnes Premier Member Last Online: Apr 10th, 2014 00:01 Join Date: Feb 2002 Location: Tonyrefail	Is that Volvo UK or a Volvo dealer who is talking through the seat of their trousers? There is no way that a towbar can be left like this after only 1500 miles of towing. They should immediately replace the towbar or towball depending on where the play is occuring. All the best, Peter.

Sep 30th, 2008, 08:48	#3
dodgyken Master Member Last Online: May 13th, 2014 14:41 Join Date: Dec 2004 Location: Zollikon	The towbar should be utterly rigid - no pay at all. If there is play then it hasn't either been fitted correctly - or the ball has been mounted into the fitting correctly. I have towed a lot with mine and had no banging at all from it. Double check you have installed it correctly - if you have, take a trip to another dealer - or even a caravan dealership.

Sep 30th, 2008, 22:41	#9
stevo48 Premier Member Last Online: Jul 9th, 2020 20:08 Join Date: Dec 2007 Location: Halifax West yorkshire	Please excuse my ignorance if I am wrong, if you have play in your towing gear and you are towing a caravan every time you stop and then set off again the play will be taken up causing unnecessary stress and possibly metal fatigue of the associated towing gear and components. This imo cannot be right, the implications of this and possible scenarios are mind boggling. As other forum members have already said , someone is giving you bullsh*t advice.

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