XC60 Issues List (faults and user problems) - Page 2

Blandy15 · May 15th, 2012, 14:40

Problems so far
1500miles blown head gasket,two weeks with volvo.
2500miles split vacuum pipe on turbo stranded wife and kids to walk home.
4000miles faulty sensor stranded on M11 eventually got fed up and drove 100miles home in limp home mode at 30mph.
Is this normal for a new car

volvorocks · May 15th, 2012, 22:56

Quote:

Originally Posted by Blandy15

Problems so far
1500miles blown head gasket,two weeks with volvo.
2500miles split vacuum pipe on turbo stranded wife and kids to walk home.
4000miles faulty sensor stranded on M11 eventually got fed up and drove 100miles home in limp home mode at 30mph.
Is this normal for a new car

Wow!

No its not normal and it is not acceptable.

Thats bad.

How old is the car?

Reject it NOW. I can help you.PM me. I am a 'guru' on faulty cars..!!!!

Regards

Blandy15 · May 16th, 2012, 08:37

Have tried to but no one seems to care they just keep telling me its fixed now.Volvo assist suggested getting train home and then back the next day to pick it up last time it broke down.Problem is its not actually my car its on motability for my daughter so i cant just leave it at dealers and walk off.

volvorocks · May 16th, 2012, 14:24

Hi Blandy

How old is the car now and how old was it when issues arose?

It is important that you have constructive communication with all those concerned.Volvo assist are just the breakdown guys btw and nothing else really.

It may be the case all the issues are now 'considered' fixed and hopefully will not return. They will generally say 'well thats why it has a warranty' as an opening line.

Regards
ps Volvo Assist will generally provide an alternative vehicle in the event of a breakdown.

Blandy15 · May 16th, 2012, 15:56

Car is only now 7 months old head gasket went at about 3 months other problems were at 5 and 7 months.As for volvo assist the guy on the phone was just plain rude even the volvo dealer was going to complain about him.

Roy Humphreys · Dec 8th, 2012, 19:48

Owned car for 1yr. now it will be 3yrs. old in March '13, so far problem free except for the fuel filler cover and with Diesel the price it is I really need it to lock.

Xc60Lad · Jan 25th, 2013, 11:13

i've just bought a xc60 r-design which is 2 weeks old and has gone back to the dealers as the entertainment system has packed up. The radio, cd player and aux worked to start with. then it started to cut out. eventually after 12 days of having the car it decided to freeze and work when it wants. The cars been with volvo for 5 days now and they are still having problems fixing it.

detailer · Feb 21st, 2013, 08:19

2010 plate. 24K miles and the clutch has packed up within 10 months of ownership.

Owned a Honda for 8 years/90,000 miles and nothing broke.

In short never again.

leonadis · Feb 26th, 2013, 12:42

suspension bushes
new head gaskets after only a few months
new fuel tank due to not showing correct amount of fuel
power steering replaced
split engine hose
drivers window issues
Do i still love it YOU BET

HenryM · Mar 8th, 2013, 21:37

We've had our 2010 XC60 R design D5 Geartronic for about 14 months now after buying it second hand from Lipscombe in Canterbury.

DPF replaced after it went bad, no questions asked, 10 mins at the dealer while we waited.

Serviced recently at 35K miles. Just noticed the power steering fluid level had dropped about 15mm below the low level mark.
Took the car to Dealer for investigation and they've confirmed steering rack leak. Replacement ordered. 4 days within warranty. PHEW!!!!!

I note that someone earlier reported the fuel flap not working. I'm sure ours had a little glitch for a few days and wouldn't stay shut after filling up but that seems to have cured its self.

Voice guidance has disappeared from NAV but I'm going to try reloading the discs soon to see if that gets it back. Not massively bothered about it.

New set of tyres 1000 miles ago and she's back to like new condition.

Other than that WE LOVE IT

It is an amazing car.

View Poll Results: select all issues you have had with your xc60
dpf sensor (acceleration issue)	62	15.98%
alarm sensor	30	7.73%
satnav camera loading (sensus models)	7	1.80%
satnav disk update (receiving updates)	20	5.15%
flat battery	63	16.24%
apple connectivity	14	3.61%
bluetooth connectivity	34	8.76%
blis	24	6.19%
volvo on-call	7	1.80%
excessive wind noise	55	14.18%
other (pls reply to thread and specify)	106	27.32%
none	93	23.97%
Multiple Choice Poll. Voters: 388. You may not vote on this poll

May 15th, 2012, 14:40	#11
Blandy15 Member Last Online: Feb 5th, 2014 07:39 Join Date: May 2012 Location: Kings lynn	Problems so far 1500miles blown head gasket,two weeks with volvo. 2500miles split vacuum pipe on turbo stranded wife and kids to walk home. 4000miles faulty sensor stranded on M11 eventually got fed up and drove 100miles home in limp home mode at 30mph. Is this normal for a new car Last edited by Blandy15; May 15th, 2012 at 15:53.

Dec 8th, 2012, 19:48	#16
Roy Humphreys Roy Last Online: Dec 30th, 2012 16:11 Join Date: Sep 2011 Location: Telford	Fuel filler cover fails to engage when pushed shut Owned car for 1yr. now it will be 3yrs. old in March '13, so far problem free except for the fuel filler cover and with Diesel the price it is I really need it to lock. __________________ Roy

Feb 26th, 2013, 12:42	#19
leonadis New Member Last Online: Jan 30th, 2014 14:29 Join Date: Feb 2013 Location: hucknall	Dog of an XC60 suspension bushes new head gaskets after only a few months new fuel tank due to not showing correct amount of fuel power steering replaced split engine hose drivers window issues Do i still love it YOU BET

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May 16th, 2012, 08:37	#13
Blandy15 Member Last Online: Feb 5th, 2014 07:39 Join Date: May 2012 Location: Kings lynn	Have tried to but no one seems to care they just keep telling me its fixed now.Volvo assist suggested getting train home and then back the next day to pick it up last time it broke down.Problem is its not actually my car its on motability for my daughter so i cant just leave it at dealers and walk off.

May 16th, 2012, 14:24	#14
volvorocks Rodney Last Online: Aug 4th, 2016 05:02 Join Date: Jan 2011 Location: On The Street	Hi Blandy How old is the car now and how old was it when issues arose? It is important that you have constructive communication with all those concerned.Volvo assist are just the breakdown guys btw and nothing else really. It may be the case all the issues are now 'considered' fixed and hopefully will not return. They will generally say 'well thats why it has a warranty' as an opening line. Regards ps Volvo Assist will generally provide an alternative vehicle in the event of a breakdown.

May 16th, 2012, 15:56	#15
Blandy15 Member Last Online: Feb 5th, 2014 07:39 Join Date: May 2012 Location: Kings lynn	Car is only now 7 months old head gasket went at about 3 months other problems were at 5 and 7 months.As for volvo assist the guy on the phone was just plain rude even the volvo dealer was going to complain about him.

Jan 25th, 2013, 11:13	#17
Xc60Lad New Member Last Online: Jan 25th, 2013 11:14 Join Date: Jan 2013 Location: coventry	i've just bought a xc60 r-design which is 2 weeks old and has gone back to the dealers as the entertainment system has packed up. The radio, cd player and aux worked to start with. then it started to cut out. eventually after 12 days of having the car it decided to freeze and work when it wants. The cars been with volvo for 5 days now and they are still having problems fixing it.

Feb 21st, 2013, 08:19	#18
detailer Junior Member Last Online: Feb 28th, 2019 19:55 Join Date: May 2012 Location: Preston	2010 plate. 24K miles and the clutch has packed up within 10 months of ownership. Owned a Honda for 8 years/90,000 miles and nothing broke. In short never again.

Mar 8th, 2013, 21:37	#20
HenryM Shameless Volvo Lover Last Online: Jul 26th, 2014 18:15 Join Date: Apr 2009 Location: North Kent	We've had our 2010 XC60 R design D5 Geartronic for about 14 months now after buying it second hand from Lipscombe in Canterbury. DPF replaced after it went bad, no questions asked, 10 mins at the dealer while we waited. Serviced recently at 35K miles. Just noticed the power steering fluid level had dropped about 15mm below the low level mark. Took the car to Dealer for investigation and they've confirmed steering rack leak. Replacement ordered. 4 days within warranty. PHEW!!!!! I note that someone earlier reported the fuel flap not working. I'm sure ours had a little glitch for a few days and wouldn't stay shut after filling up but that seems to have cured its self. Voice guidance has disappeared from NAV but I'm going to try reloading the discs soon to see if that gets it back. Not massively bothered about it. New set of tyres 1000 miles ago and she's back to like new condition. Other than that WE LOVE IT It is an amazing car.

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