Replacement Windscreen Autoglass Delays

[neon]

Driving down motorway around 70, heard a small ding, and saw a 12mm star like crack on windscreen just under radar unit.
Autoglass came out and said could not repair as just inside drivers windscreen wiper sweep.
Now having to wait 2 weeks as Autoglass are busy and windscreen has to come from Volvo.
Not at all impressed with the service tbh so far, so I will be watching they do a good job and re-calibrate the radar and camera systems properly as well.

[volvocamper]

Originally Posted by neon

Driving down motorway around 70, heard a small ding, and saw a 12mm star like crack on windscreen just under radar unit.
Autoglass came out and said could not repair as just inside drivers windscreen wiper sweep.
Now having to wait 2 weeks as Autoglass are busy and windscreen has to come from Volvo.
Not at all impressed with the service tbh so far, so I will be watching they do a good job and re-calibrate the radar and camera systems properly as well.

Are they suggesting they will repair this on your drive or suggest you will have to take it to a regional centre so they can calibrate the cameras? Although most fitting centres have closed it appears they realise they need dead level floors/sufficient space to calibrate increasingly ‘windscreen dependent’ and complex camera systems and these require undercover facilities. We have one in Norwich, not used it yet and hope there is not the need although strikes me the crumbling UK roads are producing increasing tarmac debris which is being thrown up by the (also increasing) amount of traffic on our roads which seems to want to travel at ever increasing speed, with less space making the situation worse. Drove form Norwich to Cambs and back yesterday with debris flying everywhere - I can see a chip out of paint on my plastic lower spoiler for my efforts so touch-up pen will be in use by end of today.

[adambsmith]

Same delay for my XC60 windscreen replacement.

Autoglass said they couldn’t yet calibrate the cameras so I took it to my dealer who did it for £60. Admiral, my insurer, reimbursed me for that.

At least you get a proper Volvo screen with Volvo markings and not a copy.

I thought Autoglass were fine. It’s not their fault that the screens are in short supply.

[neon]

They are doing it on my drive and apparently a second person is needed who will do the calibration by taking it out for 30 mins or so.
The delay as far as I can tell is not the windscreen availability but because Autoglass are busy.

[adambsmith]

Originally Posted by neon

They are doing it on my drive and apparently a second person is needed who will do the calibration by taking it out for 30 mins or so.
The delay as far as I can tell is not the windscreen availability but because Autoglass are busy.

Ah, I see. I was just going on your original post which said they were also waiting for Volvo to supply the screen. I equated your wait with mine which was purely down to the wait for the screen from Volvo.

[neon]

Autoglass came yesterday, could not fit due to weather so now best they can do is in another 2 weeks, making it a month since I contacted them.

I did not realise but he said that there is no radar, only camera in the top part of the windscreen, the radar is behind the front grill.