Internet Connection error?

[CoopsSA]

Originally Posted by uro1

I had a similar problem once. Disconnecting the battery for a minute or two helped. The Garage told me, that the systems in the car go only into sleep mode when you stop the car. If one of the components gets "hung up" they do not reset with restarting the car, you need to remove the battery from the system for that. (Or leave the car for 14days or so, until it goes into battery save mode and starts switching components off...)

Stupid question - what impact does this have on things, presume all my settings etc in the car will be lost. Guess there is no harm in trying it?

[Chief inspector]

Originally Posted by CoopsSA

Stupid question - what impact does this have on things, presume all my settings etc in the car will be lost. Guess there is no harm in trying it?

Not in my case, but it didn’t resolve anything either.

The only resets required were to sync the tailgate closing with the auto retracting luggage cover, only because the boot was open during the disconnection (V90 battery is in the boot)

[Chief inspector]

Originally Posted by Chief inspector

Not in my case, but it didn’t resolve anything either.

The only resets required were to sync the tailgate closing with the auto retracting luggage cover, only because the boot was open during the disconnection (V90 battery is in the boot)

Dealer phoned to say that my vehicle connection module was at fault, its been reset and new software added, if it goes into fault again, it will need to be replaced, I suspect it will.

[CoopsSA]

Car booked into a dealer for 21st January

[CoopsSA]

Interestingly, the App appears to have caught up with itself from Sunday. Although it hasn't updated since last night and is showing as "In Use" at the minute.

Screenshot_20200109-092059_Volvo On Call.jpg

[CoopsSA]

*** UPDATE ***

The V90 has been into the dealer today and the fault is rectified.

The job sheet states the following:

Found fault with internet connection, found technical journal regarding the mobile modem system, carried out total upgrade, tested and now working as intended.


I can confirm that it is working - RTTI back on, Spotify working, Volvo App working etc.

(It also had the urea injector removed and cleaned for adblue fault as per technical journal)

[steladamo]

I am experiencing exactly the same symptoms on mine. On Car modem does not work, have VoC service required message and my application shows the car that is still in use. All happened when the recent android update tried to check from the application the car and then it got stuck.

Will try the battery reset method today