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Problem with car modem

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Old Feb 14th, 2019, 15:45   #71
steladamo
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Originally Posted by spkavvadias View Post
Yes, i have 3g signal on my phone (full bars).
By the way just to be clear. When you look at the Sensus screen on top left, the first signal bars you get are the ones of your phone, the second one is the one from the sim card installed in the modem and it has a little sim icon next to it. In order for the modem to work you need this to be a strong signal.
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Old Feb 14th, 2019, 16:33   #72
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Ah so whilst I have the SIM in the slot and the car has this issue, its going to make VOC hit and miss.

Not cool.

Any updates on a fix from Volvo or are we still in the same spot?

Have reported it to my dealer too.
No VOC should not be hit and miss as it will pick up any signal so if your sim is playing up or in poor reception area VOC will revert to its own built in system.
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Old Feb 14th, 2019, 16:47   #73
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https://www.amazon.co.uk/Huawei-E557.../dp/B0179F9FI6

I use one of these instead of the car modem, its brilliant, with a 3 data sim I get great coverage, (I have not had any problems with the car modem) but I use the data sim when in my caravan and this works in the car or van or in your pocket, it saves me having to mess about removing sim card from car, I keep it in the centre console, plugged in to 12 volt socket. But you can stick it anywhere out of the way.
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Old Feb 16th, 2019, 23:16   #74
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Default There is a patch!!

There is a patch now for this problem.
Everybody who this problem started after the last software update can have a patch installed just for this problem. They reinstall the old software only for the modem.
It works! Had it done 2 days ago and everything is fine again.
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Old Feb 17th, 2019, 00:15   #75
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No VOC should not be hit and miss as it will pick up any signal so if your sim is playing up or in poor reception area VOC will revert to its own built in system.
Strange as mine has hung a few times on trying to change parking climate settings.

They pushed a few app updates as well so maybe that's related?
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Old Feb 21st, 2019, 22:13   #76
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Had the roll back "update" and it seems to be working now (touch wood).

Will update thread if it starts to fail again had it back since yesterday midday and no disconnections since then - used to have 2/3/4 a day after they updated it.
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Old Feb 22nd, 2019, 00:37   #77
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Snag is nu11uaf the Chinese are watching you 😂😂😂😂
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Old Feb 24th, 2019, 23:24   #78
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Had the roll back "update" and it seems to be working now (touch wood).

Will update thread if it starts to fail again had it back since yesterday midday and no disconnections since then - used to have 2/3/4 a day after they updated it.
Have had one disconnection today since the update/rollback - so its better but not perfect.

Volvo are apparently still working on a fix!
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Old Feb 25th, 2019, 12:49   #79
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Have had one disconnection today since the update/rollback - so its better but not perfect.

Volvo are apparently still working on a fix!
Upon asking my Dealer for the roll back fix, he told that they have not received any official information on that and he will not perform it. Is this something that your dealer did for you only, trying in good will to rectify the problem? (Please bear in mind I live in Greece and not in the UK)
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Old Feb 25th, 2019, 13:14   #80
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Quote:
Originally Posted by DangerMUK View Post
Strange as mine has hung a few times on trying to change parking climate settings.

They pushed a few app updates as well so maybe that's related?
If you are talking about the VOC app as opposed to the in car volvo on call, your in car modem is only live if ignition is on so will be using the volvo in built sim not your modem data sim. I am talking about the in car VOC communications, call and sos buttons. These use their own in built sim or your data sim if fitted and revert back to own sim if no data or signal.
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