Oh bother

gmk666 · Mar 7th, 2020, 16:12

Hit a pothole on the A1 last night.
Steering felt fine afterwards but stopped to discover the alloy has taken a hit and the sidewall has bulged.
Reported to the Highways Agency, now waiting for their form to claim for the damage.
Going to get an opinion about whether the wheel is repairable and I reckon a new tyre is needed.
Anyone ever had success claiming?

Philip Fisher · Mar 7th, 2020, 18:28

You might be lucky. More likely not.

They will tell you the road was inspected according to schedule. They will also tell you they fixed it within a certain timescale of you informing them. If they do both these things then they have discharged their responsibilities.

You only have 2 chances really.

1. If someone else had reported it and they hadn't fixed it - perhaps you can check on fix my street for any previous reports.
2. If they say they fixed it and yet it is still there when you go back.

I got 400 quid out of Notts CC for point 2. They said they had fixed it, but the route was my daily commute and I proved otherwise. That was 18 years ago mind....

gmk666 · Mar 7th, 2020, 21:28

Thank you - just checked on fixmystreet as you suggested and it looks like it has been reported three times in the last couple of weeks. Fingers crossed they do something about it soon...

Bashy · Mar 8th, 2020, 03:04

Please you need to allow a reasonable time to fix it too, was it marked up, was there any warnings about it?

Philip Fisher · Mar 8th, 2020, 08:25

Quote:

Originally Posted by gmk666

Thank you - just checked on fixmystreet as you suggested and it looks like it has been reported three times in the last couple of weeks. Fingers crossed they do something about it soon...

For someone like HE on a fast main road like the A1 I would assume that their response time should be quicker. They are a public body so you should be able to request their service commitments which will detail their response time. To be deep enough to bulge a tyre would suggest it should have been fixed sooner.

gmk666 · Dec 7th, 2020, 08:36

An update.
It might have taken them nine months, but the Highways Agency have paid up.
I think the fact that it was the A1 and not a minor road under the control of a cash-strapped local council may have helped.

Mar 7th, 2020, 16:12	#1
gmk666 Member Last Online: Jul 1st, 2023 16:46 Join Date: Jun 2017 Location: London	Oh bother Hit a pothole on the A1 last night. Steering felt fine afterwards but stopped to discover the alloy has taken a hit and the sidewall has bulged. Reported to the Highways Agency, now waiting for their form to claim for the damage. Going to get an opinion about whether the wheel is repairable and I reckon a new tyre is needed. Anyone ever had success claiming? __________________ 2020 (MY20) XC90 B5 Petrol, R-Design, Thunder Grey

Mar 7th, 2020, 18:28	#2
Philip Fisher Premier Member Last Online: Today 07:36 Join Date: Dec 2002 Location: Sheffield	You might be lucky. More likely not. They will tell you the road was inspected according to schedule. They will also tell you they fixed it within a certain timescale of you informing them. If they do both these things then they have discharged their responsibilities. You only have 2 chances really. 1. If someone else had reported it and they hadn't fixed it - perhaps you can check on fix my street for any previous reports. 2. If they say they fixed it and yet it is still there when you go back. I got 400 quid out of Notts CC for point 2. They said they had fixed it, but the route was my daily commute and I proved otherwise. That was 18 years ago mind.... __________________ Currently:- MY16 XC90 T8 Momentum, Magic Blue 174k miles. MY17 V60 T4 Power Blue. Previously:- 1997 V70 T5 exPolice; 2005 V50 2.0D; 2013 XC70 D5

Mar 7th, 2020, 21:28	#3
gmk666 Member Last Online: Jul 1st, 2023 16:46 Join Date: Jun 2017 Location: London	Thank you - just checked on fixmystreet as you suggested and it looks like it has been reported three times in the last couple of weeks. Fingers crossed they do something about it soon... __________________ 2020 (MY20) XC90 B5 Petrol, R-Design, Thunder Grey

Mar 8th, 2020, 03:04	#4
Bashy Aged Member Last Online: Feb 20th, 2024 09:47 Join Date: Nov 2000 Location: Weeting	Please you need to allow a reasonable time to fix it too, was it marked up, was there any warnings about it? __________________ Regards, Bashy MY07 (56 plate) V70 Geartronic 2.4 D5 185bhp 173k, 17", full leather, an auto-dimming mirror and auto wipers are the best it can do - I have added (poorly) limo black, rear camera and parking sensors

Dec 7th, 2020, 08:36	#6
gmk666 Member Last Online: Jul 1st, 2023 16:46 Join Date: Jun 2017 Location: London	An update. It might have taken them nine months, but the Highways Agency have paid up. I think the fact that it was the A1 and not a minor road under the control of a cash-strapped local council may have helped. __________________ 2020 (MY20) XC90 B5 Petrol, R-Design, Thunder Grey

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