XC90 delivery

siempre volvo · Oct 8th, 2018, 11:05

Hi,

I'm new here.

My last two cars have been Volvos. V70 has been my model.

I'm now buying a new XC90 (T8). I ordered the car in May, with an end of August delivery date. This has continued to slip.

I have now nailed down a delivery date of mid-November (although seeing as it still hasn't been put on the production line, I'm not sure how nailed on it is!).

What compensation/extras should I be looking to get from my dealer?

Thank you in advance.

cheshired5 · Oct 8th, 2018, 12:48

Quote:

Originally Posted by siempre volvo

What compensation/extras should I be looking to get from my dealer?

Is the delay in production the dealer's fault?
If it isn't, why should they compensate you?

siempre volvo · Oct 8th, 2018, 15:16

Well, the dealer told me delivery date was August, then September, then October, now November.

If they didn't know, they didn't need to tell me any date.

christheancient · Oct 8th, 2018, 16:31

The dealer can only go on the information that is given by the factory. And that is what he is doing.

It's not the dealer's fault that the delivery date is slipping.

Tigger,Eeyore&Roo · Oct 8th, 2018, 16:55

The dealer's probably as unhappy about this as you are - they won't be able to express any profit, or even get paid, until the car is available. They might even be having to stand by a valuation on a depreciating trade in....

Unless this delay is in any way down to them, I'd give them a bit of a break!

green van man · Oct 11th, 2018, 06:35

Cancel the order and buy an x5.

It's what a mate did when volvo dealer would do nothing to help him when his xc90 got written off and they were talking 12 week delivery for the new one.
In comparison the BMW dealer bent over backwards to help him out, selling him an x5 trade in on an agreed buyback price the moment his new car was available.

Too many dealers think your loyalty is theirs by rite and doesnot have to be earned.

Paul.

aptones · Oct 27th, 2018, 00:56

there's already a thread about XC90 T8 delivery times.... have a look in there:
https://www.volvoforums.org.uk/showthread.php?t=285462

seems a number of ppl are having issues.

Oct 8th, 2018, 11:05	#1
siempre volvo New Member Last Online: Jun 29th, 2022 14:19 Join Date: Oct 2018 Location: cardiff	XC90 delivery Hi, I'm new here. My last two cars have been Volvos. V70 has been my model. I'm now buying a new XC90 (T8). I ordered the car in May, with an end of August delivery date. This has continued to slip. I have now nailed down a delivery date of mid-November (although seeing as it still hasn't been put on the production line, I'm not sure how nailed on it is!). What compensation/extras should I be looking to get from my dealer? Thank you in advance.

Oct 8th, 2018, 16:31	#4
christheancient Aged Volvo Lover Last Online: Sep 16th, 2021 10:19 Join Date: Jan 2011 Location: A place in mendip-land famous for its cheese - and its gorge	The dealer can only go on the information that is given by the factory. And that is what he is doing. It's not the dealer's fault that the delivery date is slipping. __________________ Our children don't inherit the world from us. We are borrowing it from them.

Oct 8th, 2018, 15:16	#3
siempre volvo New Member Last Online: Jun 29th, 2022 14:19 Join Date: Oct 2018 Location: cardiff	Well, the dealer told me delivery date was August, then September, then October, now November. If they didn't know, they didn't need to tell me any date.

Oct 8th, 2018, 16:55	#5
Tigger,Eeyore&Roo "T, I, double Grr, Err." Last Online: Sep 9th, 2020 23:34 Join Date: Aug 2009 Location: Liskeard	The dealer's probably as unhappy about this as you are - they won't be able to express any profit, or even get paid, until the car is available. They might even be having to stand by a valuation on a depreciating trade in.... Unless this delay is in any way down to them, I'd give them a bit of a break!

Oct 11th, 2018, 06:35	#6
green van man Premier Member Last Online: Apr 11th, 2024 09:21 Join Date: Nov 2012 Location: Ffos y Ffin	Cancel the order and buy an x5. It's what a mate did when volvo dealer would do nothing to help him when his xc90 got written off and they were talking 12 week delivery for the new one. In comparison the BMW dealer bent over backwards to help him out, selling him an x5 trade in on an agreed buyback price the moment his new car was available. Too many dealers think your loyalty is theirs by rite and doesnot have to be earned. Paul.

Oct 27th, 2018, 00:56	#7
aptones New Member Last Online: Apr 5th, 2022 22:09 Join Date: Sep 2018 Location: London	there's already a thread about XC90 T8 delivery times.... have a look in there: https://www.volvoforums.org.uk/showthread.php?t=285462 seems a number of ppl are having issues.

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