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Volvo Car UK Policy on ETM Replacement

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Old Oct 16th, 2006, 09:59   #1
Wardair
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Default Volvo Car UK Policy on ETM Replacement

Dear Forum member,

Having seen many threads posted regarding the ETM failures I felt it would be appropriate to request some data regarding how this is being managed by Volvo Car UK and their dealer network.

I would therefore like all forum members who have had their ETM replaced to submit a short post to register this giving date and what if any contribution Volvo Car UK offered towards the cost of replacement. Actual costs incurred would also be useful to assertain if pricing policy has changed.

Please also provide basic car data as follows:-

Model, Mileage, Service History and length of ownership.

I intend to collate this data and if as I suspect it shows that Volvo Car UK have been somewhat evasive on this issue (allowing some customers to pay in full for replacement if they are unaware of the issue or not made a fuss) or actually have a policy that results in customers being treated in an inconsistent manner then I will submit the data to BBC Watchdog in an effort to get the matter raised again and everyone treated fairly.

Please advise any other forum members who you know have had an ETM failure.

Many thanks

Wardair
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