Had the XC90 for a week - issues so far - Page 2

Friendly · Nov 14th, 2017, 13:49

It's booked in with Volvo next week, so I'll see how the brake compares after that. At least I know what it should be like.

Friendly · Nov 19th, 2017, 19:28

Had a decent drive this weekend and haven't noticed any bad behaviour from the gearbox.

One thing I have noticed though is a bit of vibration at about 1600-1800rpm in any gear. The key ring rattles and I can feel a very slight vibration through the steering wheel. It it just a bit more than outside this rev range. is this just another XC90ism or should I get the dealer to investigate whilst they have it on Tuesday?

laundryman · Nov 19th, 2017, 19:39

Get them to investigate. maybe usual culprit of engine mounts...

Friendly · Nov 21st, 2017, 15:49

Just had an phone call from Volvo.

The good news - The park brake issue has been resolved by adjustments.

The bad news - It needs a new gearbox. They think that there is an internal issue with the gearbox as it would not accept the adaptions, and there are some error codes. They are waiting for Volvo uk approve the warranty claim for this.

Although I'm glad it will be getting a new gearbox for free, I'm a bit concerned that this was not picked up before I bought the car.

Is there anything else that I should get them to check whilst they have it?

I'm glad I decided to buy from Volvo otherwise it could have been very expensive further down the line.

Clan · Nov 21st, 2017, 16:05

Quote:

Originally Posted by Friendly

Just had an phone call from Volvo.

The good news - The park brake issue has been resolved by adjustments.

The bad news - It needs a new gearbox. They think that there is an internal issue with the gearbox as it would not accept the adaptions, and there are some error codes. They are waiting for Volvo uk approve the warranty claim for this.

Although I'm glad it will be getting a new gearbox for free, I'm a bit concerned that this was not picked up before I bought the car.

Is there anything else that I should get them to check whilst they have it?

I'm glad I decided to buy from Volvo otherwise it could have been very expensive further down the line.

Is it a volvo dealer and if so are they reading their service bulletins ?
They wont get a gearbox passed as the cure is to take it out and take the bell housing off , remove front clutch and fit some modified shaft seals . They should be well aware of this as the bulletin was updated with the repair recently . Great if you get a gearbox ,( with new oil ! ) but i doubt it ..

Clan · Nov 21st, 2017, 16:07

Quote:

Originally Posted by Friendly

Just had an phone call from Volvo.

The good news - The park brake issue has been resolved by adjustments.

The bad news - It needs a new gearbox. They think that there is an internal issue with the gearbox as it would not accept the adaptions, and there are some error codes. They are waiting for Volvo uk approve the warranty claim for this.

Although I'm glad it will be getting a new gearbox for free, I'm a bit concerned that this was not picked up before I bought the car.

Is there anything else that I should get them to check whilst they have it?

I'm glad I decided to buy from Volvo otherwise it could have been very expensive further down the line.

Is it a volvo dealer and if so are they reading their service bulletins ?
They wont get a gearbox passed as the cure is to take it out and take the bell housing off , remove front clutch and fit some modified shaft seals . They should be well aware of this as the bulletin was updated with the repair recently . The manual adaption process in not used now .Great if you get a gearbox ,( with new oil ! ) but i doubt it ..

Friendly · Nov 21st, 2017, 16:12

It is a Volvo dealer. Guess they mustn't be as clued up as you.

I'll have to wait and see what they say, but now that they have told me it needs a new gearbox surely they can't change their mind.

Harley Dave · Nov 21st, 2017, 18:30

I think they will (change their mind) as soon as the accountants at Volvo UK get to know about it...

Still, an approved fix can't be a bad thing.

Cheers

Dave

Friendly · Nov 23rd, 2017, 12:31

Just had the call from Volvo and the engineer sent to make the decision agreed that a new gearbox is required. They have ordered it so I should be getting it fitted in the next couple of weeks.

Based on previous comments I wasn't expecting this. When I go to collect the car today I will ask for more info about that the issue is.

Are there any other maintenance jobs that you would recommend having done at the same time as the gearbox, or anything that I should ask them to check?

gmonag · Nov 23rd, 2017, 12:47

Quote:

anything that I should ask them to check?

Not for a 2013 model. If it were 10+ yrs old then it would be worth looking at the core plug and crankshaft seal.

Nov 14th, 2017, 13:49	#11
Friendly Junior Member Last Online: Oct 20th, 2023 19:46 Join Date: Jul 2017 Location: Halifax	It's booked in with Volvo next week, so I'll see how the brake compares after that. At least I know what it should be like.

Nov 19th, 2017, 19:28	#12
Friendly Junior Member Last Online: Oct 20th, 2023 19:46 Join Date: Jul 2017 Location: Halifax	Had a decent drive this weekend and haven't noticed any bad behaviour from the gearbox. One thing I have noticed though is a bit of vibration at about 1600-1800rpm in any gear. The key ring rattles and I can feel a very slight vibration through the steering wheel. It it just a bit more than outside this rev range. is this just another XC90ism or should I get the dealer to investigate whilst they have it on Tuesday?

Nov 19th, 2017, 19:39	#13
laundryman The Engineer Last Online: Apr 12th, 2024 13:38 Join Date: Dec 2010 Location: Alton	Get them to investigate. maybe usual culprit of engine mounts...

Nov 21st, 2017, 15:49	#14
Friendly Junior Member Last Online: Oct 20th, 2023 19:46 Join Date: Jul 2017 Location: Halifax	Just had an phone call from Volvo. The good news - The park brake issue has been resolved by adjustments. The bad news - It needs a new gearbox. They think that there is an internal issue with the gearbox as it would not accept the adaptions, and there are some error codes. They are waiting for Volvo uk approve the warranty claim for this. Although I'm glad it will be getting a new gearbox for free, I'm a bit concerned that this was not picked up before I bought the car. Is there anything else that I should get them to check whilst they have it? I'm glad I decided to buy from Volvo otherwise it could have been very expensive further down the line.

Nov 21st, 2017, 16:12	#17
Friendly Junior Member Last Online: Oct 20th, 2023 19:46 Join Date: Jul 2017 Location: Halifax	It is a Volvo dealer. Guess they mustn't be as clued up as you. I'll have to wait and see what they say, but now that they have told me it needs a new gearbox surely they can't change their mind.

Nov 21st, 2017, 18:30	#18
Harley Dave Volvo Driver Last Online: Today 18:41 Join Date: Mar 2016 Location: Basingstoke	I think they will (change their mind) as soon as the accountants at Volvo UK get to know about it... Still, an approved fix can't be a bad thing. Cheers Dave

Nov 23rd, 2017, 12:31	#19
Friendly Junior Member Last Online: Oct 20th, 2023 19:46 Join Date: Jul 2017 Location: Halifax	Just had the call from Volvo and the engineer sent to make the decision agreed that a new gearbox is required. They have ordered it so I should be getting it fitted in the next couple of weeks. Based on previous comments I wasn't expecting this. When I go to collect the car today I will ask for more info about that the issue is. Are there any other maintenance jobs that you would recommend having done at the same time as the gearbox, or anything that I should ask them to check?

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