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2nd Row Rear Seat not Folding - Possible Cable StretchViews : 1961 Replies : 19Users Viewing This Thread : |
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Nov 4th, 2021, 20:05 | #1 |
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2nd Row Rear Seat not Folding - Possible Cable Stretch
Hi,
I've had a search and found a thread for the MK 1 XC90 rear seat folding issue, I've also found one for the MK2, but there were no helpful comments and I'm not sure the fault was actually the same as what I have. I've only owned my 2018 XC90 since May 2021 and I went to use the left 2nd row seat folding handle about 2 months ago, but it would not work. I bought the car from Volvo and it has a Selekt warranty. Today I took the car in for them to have a look and the warranty company have rejected the claim for a complete seat frame as the dealer is saying the cable is 'stretched'. Volvo have said a goodwill gesture of 30% towards the eye watering cost of £1450. I don't think so. Apparently the cable is not available on its own and there's been no mention of any adjustment. Now I'm a little frustrated that I've come to use the seat for the first time and it isn't working. The car was diagnosed at a different dealer to the one I originally bought from, basically we've had a poor experience from them so I've tried a different dealer. Has anyone got any experience in replacing or adjusting the cable and if so, how do you get access to it? How does the seat come apart? Can the cable be replaced by itself? Thanks
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2018 XC90 D5 R-DESIGN Previous - 2016 XC60 D5 AWD RD Lux Nav |
Nov 4th, 2021, 20:22 | #2 | |
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Quote:
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Currently:- MY16 XC90 T8 Momentum, Magic Blue 174k miles. MY17 V60 T4 Power Blue. Previously:- 1997 V70 T5 exPolice; 2005 V50 2.0D; 2013 XC70 D5 |
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Nov 4th, 2021, 20:58 | #3 | |
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Quote:
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2018 XC90 D5 R-DESIGN Previous - 2016 XC60 D5 AWD RD Lux Nav |
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Nov 8th, 2021, 19:09 | #4 |
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So no one has any experience of this in the MK 2 XC90?
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2018 XC90 D5 R-DESIGN Previous - 2016 XC60 D5 AWD RD Lux Nav |
Nov 8th, 2021, 20:57 | #5 |
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Would appear not. It is not something I have ever heard of on these forums over the past 6 years.
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Currently:- MY16 XC90 T8 Momentum, Magic Blue 174k miles. MY17 V60 T4 Power Blue. Previously:- 1997 V70 T5 exPolice; 2005 V50 2.0D; 2013 XC70 D5 |
Nov 9th, 2021, 06:33 | #6 |
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This is why I'm doubting the diagnosis of the dealer. I really can't see how a 3 year old car can have a stretched seat release cable unless the previous owner used it on every trip.
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2018 XC90 D5 R-DESIGN Previous - 2016 XC60 D5 AWD RD Lux Nav |
Nov 9th, 2021, 08:09 | #7 |
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That would be my thinking as well, if there is no movement at all from the catch, and the feel is very different between both sides then I would suspect part of the mechanism has broken rather than the cable.
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Now 2017 Volvo V90 D4, Grey, one owner 56K miles Was 2003 Volvo S60 D5, Blue, one owner, 199K miles. |
Nov 9th, 2021, 09:28 | #8 |
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Agree with everyone else on the thread, a stretched cable seems unlikely, and it not being covered by warranty is just not acceptable, push back to the supplying dealer or Volvo UK.
Its not really similar, but I had an issue where the centre booster seats mechanism wouldn't release, the dealer diagnosed as the cable coming unclipped and re-attached it.
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MY21 XC90 B5D R-Design Pro, Pine Grey + blonde, all options except 3rd row aircon and nubuck headlining. Prev: XC90 D5 PP, Osmium + Charcoal + Metal Mesh. 4C air, Xenium + BLIS, Winter + HUD, Family, Tow bar, Sub, CarPlay |
Nov 9th, 2021, 09:33 | #9 |
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When did you buy it. If the fault occurs within 6 months, it is up to them to prove it wasn't like that when you bought it. If you haven't sat on it too long, exercise your consumer rights with the supplying dealer. https://www.whatcar.com/news/your-le...your-car/n3307
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Nov 9th, 2021, 11:16 | #10 | |
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Quote:
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Currently:- MY16 XC90 T8 Momentum, Magic Blue 174k miles. MY17 V60 T4 Power Blue. Previously:- 1997 V70 T5 exPolice; 2005 V50 2.0D; 2013 XC70 D5 |
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