BBA Refurb hasn't worked - Help! - Page 2

KATANA MAN · Jun 5th, 2011, 12:04

Mine is also still not worrking!!!!!

eventually got my ETM back from BBA-reman on Friday, fitted the repaired ETM back to my engine, READ the Stored codes which was P-1026 and then deleted Stored codes. Car would not even turn over on starter motor and same code reappeared on code reader.Took battery off and charged it for 24 hours and refitted battery, RE-read error code and codes had dissappeared, check with reader to see if there were any stored codes which there was not, tried to start engine and still would not turn over on starter, checked starter solonoid connection and fuses and eventually the car started!
I thought great its fixed...........left it idling for 5 mins whilst i re-fitted the battery cover and tool tray and then suddenly the car idle became eratic and the ENGINE SERVICE URGENT warning re-appeared on the dash and now it wont start again and the Code P-1026 has re-appeared! Which was the original code over 2 weeks ago!

Dont know what to do now................Im really p1ssed off and just feel like scrapping the fncking car!
This V70 has been nothing but trouble since I bought it 3 years ago..........2 set of wishbones, AC compressor,3 lamda sensors, and now this.................is code P-1026 definately the throttle body ? or is it something totally diferent?

can anyone phone me to give advice 07941915269

KATANA MAN · Jun 5th, 2011, 20:53

I have been trying to sort this all afternoon without success!

I disconnected battery a couple of times for over an hour each time, but as soon as I reconnect the battery the "engine servie urgent " re-appears, even when I erase codes its comes straight back on warning panel.
I have tried unplugging the ETM from the wiring harness and then re-setting the codes......This I can do, and all codes disappear!

Only to re-appear as soon as I plug ETM back into wiring harness.
The car will still run albeit very badly with or without the ETM multi plug , plugged in or disconnected.There is no change in the running of the car with the ETM multiplug, plugged in or out!

But as soon as I do plug it in the fault code P1026 returns!

I still can not find what P1026 fault means!

Does anyone know what P1026 code means?

But I'm almost 100% sure that It has to be the ETM thats at fault!

IT'S GOING BACK IN THE MORNING TO BBA-Reman!

Not happy!

mikealder · Jun 5th, 2011, 21:03

Thats two recent refurbs that don't work which doesn't look good, as for bba waiting for parts I wonder if what they have fitted is different to earlier repairs they have carried out.
If you can e-mail bba with a cover e-mail explaining why it doesn't work and include a link to this forum thread, I would if I were in your position.

They should also be sending instructions out with the ETM when they return it, I certainly got an A4 sheet telling me to install it to the car then turn the ignition on for 15 minutes prior to starting the engine, if you don't do this it runs like a bag of nails (RTFM after starting the engine in my case), luckily doing as the instructions said sorted mine out.

Still no idea about P1026 though - Mike

KATANA MAN · Jun 5th, 2011, 21:09

Cheers for your help this afternoon on the phone Mike.............most appreciated!

If only BBA-reman were as helpful!

my ETM is going back and I will be on the phone first thing................i'd better bite my lip or thay'll be getting an ear bashing!

John Cannan · Jun 6th, 2011, 16:03

Hi Katana Man,

Firstly, I apologise for the problems that you have encountered with the repair of your throttle body by us at BBA.

We have arranged collection of your throttle body under our 2 year warranty scheme, and when we receive the part again we will keep you fully informed of the repair.

To tackle some of the some issues raised in the thread:

At the time of your initial phone call, our customer service rep was unaware that we were about to run out of the parts needed for the repair. This then led to you getting inaccurate information and a long delay in us returning the unit. We do pride ourselves on giving accurate information to customers on turnaround times, but in this case we obviously fell short of our standards.

We do also normally send out advice sheets that detail how to fit the component back into the car. In this case, you didn't receive the advice sheet. Again, this normally happens, but unfortunately this error compounded our previous one. We have now emailed the advice sheet to you. However, as the repair hasn't been successful first time around, we have arranged for the item to come back in under warranty.

Once again, apologies. Thank you for using BBA. I appreciate that you have had a bad experience with us, but we hope to resolve this issue once the part comes back in.

Regards,

John Cannan

UK General Manager, BBA-Reman

RUTV70 · Jun 6th, 2011, 18:52

Quote:

Originally Posted by John Cannan

Hi Katana Man,

Firstly, I apologise for the problems that you have encountered with the repair of your throttle body by us at BBA.

We have arranged collection of your throttle body under our 2 year warranty scheme, and when we receive the part again we will keep you fully informed of the repair.

To tackle some of the some issues raised in the thread:

At the time of your initial phone call, our customer service rep was unaware that we were about to run out of the parts needed for the repair. This then led to you getting inaccurate information and a long delay in us returning the unit. We do pride ourselves on giving accurate information to customers on turnaround times, but in this case we obviously fell short of our standards.

We do also normally send out advice sheets that detail how to fit the component back into the car. In this case, you didn't receive the advice sheet. Again, this normally happens, but unfortunately this error compounded our previous one. We have now emailed the advice sheet to you. However, as the repair hasn't been successful first time around, we have arranged for the item to come back in under warranty.

Once again, apologies. Thank you for using BBA. I appreciate that you have had a bad experience with us, but we hope to resolve this issue once the part comes back in.

Regards,

John Cannan

UK General Manager, BBA-Reman

Seems you have some bridges to build (or refurb?) John.!!..but respect and credit for posting and putting your toe in the lion's cage.!

Neil

KATANA MAN · Jun 8th, 2011, 08:43

I have sent mine back to BBA-Reman..............I couldnt clear the fault code inless I unplugged the ETM from the cars wiring, and then I could clear the Code.
But as soon as I plugged it back in " Bang" the code came straight back! Even tried disconnecting battery and leaving for hours and then turning ignition to 2nd Pos..............still run like a bag of the smelly stuff!The car ran the same with the ETM disconnected from car too!

Took BBA-Reman until Tuesday to have it collected after phoning them first thing Monday at 9.00am!

I thought they tested the the ETM before and After they repair it?
And if they can not repair any internal faults they should tell you that before charging £180 for something that does not work!

Thats 3 weeks now without my Car!

KATANA MAN · Jun 8th, 2011, 16:18

Well Im NOT a happy man!

BBA-Reman have just phoned me to say they can NOT fix my ETM after all!

Yes, you heard me correctly!

They can NOT fix it!

And that's after having tested it, repaired it tested it again and returned it to me!
And after me returning it to them, they have now re-tested it and found out that it has an internal fault which they can NOT fix.........No sh1t sherlock!

So they have refunded my money and will be sending the ETM back to me!

Well thats a waste of 3 weeks then.................Im now back to square 1 !

Thanks BBA-REMAN !!!!!

I hope nobody else gets treeted like this!

fierceteapot · Jun 8th, 2011, 17:08

Quote:

Originally Posted by KATANA MAN

Well Im NOT a happy man!

BBA-Reman have just phoned me to say they can NOT fix my ETM after all!

Yes, you heard me correctly!

They can NOT fix it!

And that's after having tested it, repaired it tested it again and returned it to me!
And after me returning it to them, they have now re-tested it and found out that it has an internal fault which they can NOT fix.........No sh1t sherlock!

So they have refunded my money and will be sending the ETM back to me!

Well thats a waste of 3 weeks then.................Im now back to square 1 !

Thanks BBA-REMAN !!!!!

I hope nobody else gets treeted like this!

If its true, then you can't completely blame them. Their MD did come on here and do his best, but if its something else that they can't fix then thats tough cookies surely?

RUTV70 · Jun 8th, 2011, 17:11

That's a crap result.!..and why on earth did they not find out it had an "unfixable" internal fault when they first TESTED it 3 weeks ago.???.
Would certainly make me very nervous of using them in future.
I guess your only choice now is to get a new one..and bite the bullet.

Perhaps a further comment from John Cannan of BBA is called for now.????

Neil

Jun 5th, 2011, 12:04	#11
KATANA MAN Junior Member Last Online: Aug 12th, 2011 16:54 Join Date: Nov 2008 Location: BARROW-IN-FURNESS	Mine is also still not worrking!!!!! eventually got my ETM back from BBA-reman on Friday, fitted the repaired ETM back to my engine, READ the Stored codes which was P-1026 and then deleted Stored codes. Car would not even turn over on starter motor and same code reappeared on code reader.Took battery off and charged it for 24 hours and refitted battery, RE-read error code and codes had dissappeared, check with reader to see if there were any stored codes which there was not, tried to start engine and still would not turn over on starter, checked starter solonoid connection and fuses and eventually the car started! I thought great its fixed...........left it idling for 5 mins whilst i re-fitted the battery cover and tool tray and then suddenly the car idle became eratic and the ENGINE SERVICE URGENT warning re-appeared on the dash and now it wont start again and the Code P-1026 has re-appeared! Which was the original code over 2 weeks ago! Dont know what to do now................Im really p1ssed off and just feel like scrapping the fncking car! This V70 has been nothing but trouble since I bought it 3 years ago..........2 set of wishbones, AC compressor,3 lamda sensors, and now this.................is code P-1026 definately the throttle body ? or is it something totally diferent? can anyone phone me to give advice 07941915269 Last edited by KATANA MAN; Jun 5th, 2011 at 12:07. Reason: ad

Jun 8th, 2011, 17:11	#20
RUTV70 RUTRUNNER Last Online: Jan 25th, 2016 11:32 Join Date: Nov 2009 Location: Oakham View Photos By: RUTV70	That's a crap result.!..and why on earth did they not find out it had an "unfixable" internal fault when they first TESTED it 3 weeks ago.???. Would certainly make me very nervous of using them in future. I guess your only choice now is to get a new one..and bite the bullet. Perhaps a further comment from John Cannan of BBA is called for now.???? Neil __________________ classic V70 1999MY 20 valve non turbo, auto (adaptive) B5254. ETM/Denso Previous Volvos...264 auto...loved it. 340 manual...not so loved. 760 auto...loved it.

Jun 5th, 2011, 20:53	#12
KATANA MAN Junior Member Last Online: Aug 12th, 2011 16:54 Join Date: Nov 2008 Location: BARROW-IN-FURNESS	I have been trying to sort this all afternoon without success! I disconnected battery a couple of times for over an hour each time, but as soon as I reconnect the battery the "engine servie urgent " re-appears, even when I erase codes its comes straight back on warning panel. I have tried unplugging the ETM from the wiring harness and then re-setting the codes......This I can do, and all codes disappear! Only to re-appear as soon as I plug ETM back into wiring harness. The car will still run albeit very badly with or without the ETM multi plug , plugged in or disconnected.There is no change in the running of the car with the ETM multiplug, plugged in or out! But as soon as I do plug it in the fault code P1026 returns! I still can not find what P1026 fault means! Does anyone know what P1026 code means? But I'm almost 100% sure that It has to be the ETM thats at fault! IT'S GOING BACK IN THE MORNING TO BBA-Reman! Not happy!

Jun 5th, 2011, 21:03	#13
mikealder VOC Member Last Online: Nov 6th, 2016 10:18 Join Date: May 2009 Location: Blackpool UK	Thats two recent refurbs that don't work which doesn't look good, as for bba waiting for parts I wonder if what they have fitted is different to earlier repairs they have carried out. If you can e-mail bba with a cover e-mail explaining why it doesn't work and include a link to this forum thread, I would if I were in your position. They should also be sending instructions out with the ETM when they return it, I certainly got an A4 sheet telling me to install it to the car then turn the ignition on for 15 minutes prior to starting the engine, if you don't do this it runs like a bag of nails (RTFM after starting the engine in my case), luckily doing as the instructions said sorted mine out. Still no idea about P1026 though - Mike

Jun 5th, 2011, 21:09	#14
KATANA MAN Junior Member Last Online: Aug 12th, 2011 16:54 Join Date: Nov 2008 Location: BARROW-IN-FURNESS	Cheers for your help this afternoon on the phone Mike.............most appreciated! If only BBA-reman were as helpful! my ETM is going back and I will be on the phone first thing................i'd better bite my lip or thay'll be getting an ear bashing!

Jun 6th, 2011, 16:03	#15
John Cannan UK Manager, BBA-Reman Last Online: Jun 6th, 2011 16:38 Join Date: Jun 2011 Location: Rochester	Hi Katana Man, Firstly, I apologise for the problems that you have encountered with the repair of your throttle body by us at BBA. We have arranged collection of your throttle body under our 2 year warranty scheme, and when we receive the part again we will keep you fully informed of the repair. To tackle some of the some issues raised in the thread: At the time of your initial phone call, our customer service rep was unaware that we were about to run out of the parts needed for the repair. This then led to you getting inaccurate information and a long delay in us returning the unit. We do pride ourselves on giving accurate information to customers on turnaround times, but in this case we obviously fell short of our standards. We do also normally send out advice sheets that detail how to fit the component back into the car. In this case, you didn't receive the advice sheet. Again, this normally happens, but unfortunately this error compounded our previous one. We have now emailed the advice sheet to you. However, as the repair hasn't been successful first time around, we have arranged for the item to come back in under warranty. Once again, apologies. Thank you for using BBA. I appreciate that you have had a bad experience with us, but we hope to resolve this issue once the part comes back in. Regards, John Cannan UK General Manager, BBA-Reman

Jun 8th, 2011, 08:43	#17
KATANA MAN Junior Member Last Online: Aug 12th, 2011 16:54 Join Date: Nov 2008 Location: BARROW-IN-FURNESS	I have sent mine back to BBA-Reman..............I couldnt clear the fault code inless I unplugged the ETM from the cars wiring, and then I could clear the Code. But as soon as I plugged it back in " Bang" the code came straight back! Even tried disconnecting battery and leaving for hours and then turning ignition to 2nd Pos..............still run like a bag of the smelly stuff!The car ran the same with the ETM disconnected from car too! Took BBA-Reman until Tuesday to have it collected after phoning them first thing Monday at 9.00am! I thought they tested the the ETM before and After they repair it? And if they can not repair any internal faults they should tell you that before charging £180 for something that does not work! Thats 3 weeks now without my Car!

Jun 8th, 2011, 16:18	#18
KATANA MAN Junior Member Last Online: Aug 12th, 2011 16:54 Join Date: Nov 2008 Location: BARROW-IN-FURNESS	Well Im NOT a happy man! BBA-Reman have just phoned me to say they can NOT fix my ETM after all! Yes, you heard me correctly! They can NOT fix it! And that's after having tested it, repaired it tested it again and returned it to me! And after me returning it to them, they have now re-tested it and found out that it has an internal fault which they can NOT fix.........No sh1t sherlock! So they have refunded my money and will be sending the ETM back to me! Well thats a waste of 3 weeks then.................Im now back to square 1 ! Thanks BBA-REMAN !!!!! I hope nobody else gets treeted like this!

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