Waiting times, XC60

[oscillator]

I have had an email from Volvo Car UK confirming my order if that is what you're referring to, although it gives no detail whatsoever, so is useless as far as I can see.

[Ringthane]

I originally ordered on 14/3 but based on MY18.5. It was changed and a new order, dated 3/4, with an estimated delivery, on the order form, of 25/6. I don’t know why they didn’t amend the original order, rather than creating a new one, because it put the estimated delivery date back by three weeks.

I have not received any confirmation email from Volvo UK, which was why I have been trying to get some kind of confirmation that my order had been accepted from my dealer. I’ve been specifically asking for a build date, from the factory but my dealer told Mrs R, when she went in to ask on my behalf, that my car was due to ‘leave’ the factory on 6/7. I’ve no idea what system she was shown.

[Ringthane]

Update:
I’ve now seen the order on the factory order system.
Last order change: 13/06
Accepted build date (week): 06/07
Planned factory complete date: 10/07
Planned delivery date: 23/07
Planned handover date: 26/07

So given that the order was put on the system on 04/04, that’s 16 weeks to delivery (assuming there’s no dock strike).

[lalith16]

Originally Posted by Ringthane

Update:
I’ve now seen the order on the factory order system.

Seen!! Do you mind me asking you how?

[Waggatron]

Originally Posted by lalith16

Seen!! Do you mind me asking you how?

I'd be interested to. I've had two emails from my dealer stating it's due for delivery 28th May, but when I chased over a week ago to see if we are still on track and to enquire about a build date I have heard nothing.

[Quacker]

Originally Posted by OV4

Got a call from the supplying dealer today. As it turns out, there are one or two areas in which the spec of the car being built differs from the spec I ordered, and it's too late to amend the build now. (Yes, I did try and get in touch with them to confirm the spec, but by the time I was able to make contact it was too late).

The most irritating of the mix-ups is that the car won't be coming with a heated windscreen as I'd specified (I've found them genuinely useful, not least because I don't have a garage) and will have a head up display instead (a feature I have encountered, but never liked - they're distracting).

I don't feel bothered enough to cancel the order, though, so I'll have to find a way of disabling the head up display. Hopefully it'll be as simple as pulling a fuse or blanking off the 'projector' with a bit of cardboard or fabric - but will have to wait and see on that count.

While its easy to switch on and off in seconds, who knows, you might like it. I certainly do and don't notice it unless I want to see my speed or to follow navigation.

[Ringthane]

Originally Posted by lalith16

Seen!! Do you mind me asking you how?

I was sent a copy and paste from the dealer ordering system. I haven’t seen it in person, if that’s the question implied by the two exclamation marks

I was all set to go there yesterday and see it for myself, but decided just to call and ask instead.

[lalith16]

Originally Posted by Ringthane

I was sent a copy and paste from the dealer ordering system. I haven’t seen it in person, if that’s the question implied by the two exclamation marks

I was all set to go there yesterday and see it for myself, but decided just to call and ask instead.

I was showing my surprise wondering if there is an option to ‘see’ the order status that a buyer can see/track maybe on a website of some sort, hence the exclamation marks 😊

Thanks for clarifying though that it was via your dealer you got that info from.

[Ringthane]

Well, as for seeing the status, Mrs R went in to the dealer and was shown the same thing, but I don’t think she realised what she was looking at. Also, it’s not in a particularly user friendly format on the screen. I’m sure the system is the same for all dealers, so I guess it’s worth asking to see it.

[Billfolder]

Ask your dealer for a screen print from the "Vista" ordering system, this will be a four or so page document listing the specifications of the car ordered and the last page will list the planned build week, estimated factory build completion date, date to UK port and estimated date to dealership etc.