VOC and Vodafone SIM

S90 · May 6th, 2020, 21:13

Hi,

New car delivered on Monday after a six week delay. VOC is activated and can unlock and lock car and start/stop engine. However, no temperature is shown on the home screen, and the lock/unlock status etc are the same, ie nothing, any ideas??

Also, the Vodafone SIM refuses point blank to connect to the internet. I’ve entered the APN, but instructions state I need to register an account with Vodafone in order to activate the SIM, however, you need to connect to the car hotspot to get the activation to work, it refuses to do so via house WiFi or 4G, but given the SIM won’t connect that’s impossible. Anyone have any pointers on how to get it to work?

S90 · May 6th, 2020, 21:17

VOC app diagnostics show my car has been available since (null). It must be talking to the VOC servers otherwise the remote start/locking wouldn’t work?

Confused.com

Cull06 · May 7th, 2020, 00:43

https://www.volvoforums.org.uk/showthread.php?t=297482

Have a look at the instructions about halfway down the page. Worked for me re the sim.

06

b2scw · May 7th, 2020, 07:56

I couldn't get mine to work from an iPhone, but as soon as I took a laptop out to the car and did it from that, no problems at all. I think I read somewhere else there was an issue with Safari.

nu11eaf · May 7th, 2020, 09:09

My VOC app on my old Samsung Galaxy tab is not showing the temperature at car either, I think this has been like that for a while. The temperature is showing on my Samsung galaxy phone app and on my newer Galaxy tab, my old device will not take the voc app updates so it may be due to that.
Edit
Having just said that I accessed the app again on my old Galaxy tab and the temperature in now there, (after accessing it on my phone)

S90 · May 7th, 2020, 13:10

Yeah tried all that, SIM isn’t working so dealer sending me another. I connected car to house WiFi and updated Volvo ID app in Sensus, all info correct. Uninstalled VOC app on phone, reinstalled but still only partial info.

I tried the laptop trick with the SIM, but given that it won’t connect that failed as well. I’ll await new SIM and try again.

Thanks guys and gals.

S90 · May 9th, 2020, 15:16

So VOC all working now. Waiting on a new SIM to see if I can get that working.

May 6th, 2020, 21:13	#1
S90 IT Guru Last Online: Feb 5th, 2024 17:14 Join Date: Jan 2017 Location: Perth	VOC and Vodafone SIM Hi, New car delivered on Monday after a six week delay. VOC is activated and can unlock and lock car and start/stop engine. However, no temperature is shown on the home screen, and the lock/unlock status etc are the same, ie nothing, any ideas?? Also, the Vodafone SIM refuses point blank to connect to the internet. I’ve entered the APN, but instructions state I need to register an account with Vodafone in order to activate the SIM, however, you need to connect to the car hotspot to get the activation to work, it refuses to do so via house WiFi or 4G, but given the SIM won’t connect that’s impossible. Anyone have any pointers on how to get it to work? __________________ 2023 V90 T6 Recharge AWD Ultimate Dark, Blonde Ventilated Nappa, Thunder Grey, AAOS

May 6th, 2020, 21:17	#2
S90 IT Guru Last Online: Feb 5th, 2024 17:14 Join Date: Jan 2017 Location: Perth	VOC app diagnostics show my car has been available since (null). It must be talking to the VOC servers otherwise the remote start/locking wouldn’t work? Confused.com __________________ 2023 V90 T6 Recharge AWD Ultimate Dark, Blonde Ventilated Nappa, Thunder Grey, AAOS

May 7th, 2020, 09:09	#5
nu11eaf Premier Member Last Online: Today 08:31 Join Date: Mar 2013 Location: Yorkshire man living in County Durham	My VOC app on my old Samsung Galaxy tab is not showing the temperature at car either, I think this has been like that for a while. The temperature is showing on my Samsung galaxy phone app and on my newer Galaxy tab, my old device will not take the voc app updates so it may be due to that. Edit Having just said that I accessed the app again on my old Galaxy tab and the temperature in now there, (after accessing it on my phone) __________________ XC90 Inscription D5 Power pulse, 2017 MY, Savile grey, Blond Nappa, Leather dash/door tops, Walnut inlays, Dark tinted windows, Air suspension, Bliss/Cross traffic alert, Xenium/7 seat comfort/Family/Winter packs, 4 zone climate, Heated rear seats. Last edited by nu11eaf; May 7th, 2020 at 09:13.

May 7th, 2020, 13:10	#6
S90 IT Guru Last Online: Feb 5th, 2024 17:14 Join Date: Jan 2017 Location: Perth	Yeah tried all that, SIM isn’t working so dealer sending me another. I connected car to house WiFi and updated Volvo ID app in Sensus, all info correct. Uninstalled VOC app on phone, reinstalled but still only partial info. I tried the laptop trick with the SIM, but given that it won’t connect that failed as well. I’ll await new SIM and try again. Thanks guys and gals. __________________ 2023 V90 T6 Recharge AWD Ultimate Dark, Blonde Ventilated Nappa, Thunder Grey, AAOS

May 9th, 2020, 15:16	#7
S90 IT Guru Last Online: Feb 5th, 2024 17:14 Join Date: Jan 2017 Location: Perth	So VOC all working now. Waiting on a new SIM to see if I can get that working. __________________ 2023 V90 T6 Recharge AWD Ultimate Dark, Blonde Ventilated Nappa, Thunder Grey, AAOS

May 7th, 2020, 00:43	#3
Cull06 Master Member Last Online: Today 09:41 Join Date: Dec 2019 Location: -	https://www.volvoforums.org.uk/showthread.php?t=297482 Have a look at the instructions about halfway down the page. Worked for me re the sim. 06

May 7th, 2020, 07:56	#4
b2scw New Member Last Online: Feb 10th, 2022 09:53 Join Date: May 2019 Location: Hertfordshire	I couldn't get mine to work from an iPhone, but as soon as I took a laptop out to the car and did it from that, no problems at all. I think I read somewhere else there was an issue with Safari.

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