VOC 'Trip Route' now disappeared? - Page 3

ISW001 · Mar 10th, 2020, 09:57

Hi all

I had exactly the same thing after the latest App update a few days ago
No longer showing actual route taken and MPG Electric used etc
Did as suggested turned off Driving Journal in app and back on again and it worked for next journey
However next journey it did not
Sent 3 e mails to VOCAPP@VOLVOCARS.COM and since Thursday last week all is back to normal showing route taken not just A to B
So it seems to me its an App or More likely Server issue.
Perhaps if you all e mail them it may push them to do more about it as it seems to happen after most updates
I think i read on the forum that Volvo sold this part of the software off to someone else so that may be part of it

sk546 · Mar 10th, 2020, 16:19

And just like that, the trip details are back working on my app and without any emails sent by me.
Looks like the few guys who have emailed about this may have done the trick.
Well done all!!

ISW001 · Mar 12th, 2020, 06:01

Now if only I had that success with getting the scheduled charging fixed

Set a schedule on app to charge but now can’t amend or delete it
Just get a technical error. The service could not be started

philipe5 · Mar 12th, 2020, 20:50

Hi
I had same issue with scheduled charging on xc90 T8 and had it set up to charge over night and could not then charge the car at any other time or even delete the set up charge.
Ended up going to dealer and they had to do a factory reset of whole system to clear it after a few days of not sure how to fix this and having to get volvo sweden involved.

Director76 · Mar 12th, 2020, 20:56

Yep - logging is back again. Hurray!
(For now at least!)

sk546 · Mar 13th, 2020, 19:06

And just like that, its gone again, at least on my VOC App. Oh well, easy come, easy go............

ISW001 · Mar 13th, 2020, 19:06

And its gone again

Director76 · Mar 13th, 2020, 23:28

Yep, gone here too. Oddly, journeys which showed full detail from earlier this is week, now just show A to B...

ISW001 · Mar 14th, 2020, 13:22

That’s very odd
Mine are still showing full detail up to Wednesday Pm

s3t0Kaiba · Aug 20th, 2020, 23:01

Hi guys, any change on this? My car went for a service early July and now no route details since, just A to B on the map. I see some of you tried turning off logging and reenabled it again later, did this fix it in the long term?

Mar 10th, 2020, 09:57	#21
ISW001 Junior Member Last Online: Today 07:57 Join Date: Jan 2017 Location: Birmingham	VOC APP Missing Route Hi all I had exactly the same thing after the latest App update a few days ago No longer showing actual route taken and MPG Electric used etc Did as suggested turned off Driving Journal in app and back on again and it worked for next journey However next journey it did not Sent 3 e mails to VOCAPP@VOLVOCARS.COM and since Thursday last week all is back to normal showing route taken not just A to B So it seems to me its an App or More likely Server issue. Perhaps if you all e mail them it may push them to do more about it as it seems to happen after most updates I think i read on the forum that Volvo sold this part of the software off to someone else so that may be part of it __________________ XC90 T8 RECHARGE PLUS 2023 DENIM BLUE TOWBAR

Mar 10th, 2020, 16:19	#22
sk546 Master Member Last Online: Apr 30th, 2024 21:49 Join Date: Feb 2019 Location: Norwich	And just like that, the trip details are back working on my app and without any emails sent by me. Looks like the few guys who have emailed about this may have done the trick. Well done all!! __________________ MY22.5 XC60 Polestar Engineered (455) - Thunder Grey - AAOS [360 Camera\|Tow Bar\|Ohlins\|Akebono] Previous - MY20 XC60 T8 Polestar Engineered - Onyx Black - Sensus

Mar 12th, 2020, 06:01	#23
ISW001 Junior Member Last Online: Today 07:57 Join Date: Jan 2017 Location: Birmingham	Route Now if only I had that success with getting the scheduled charging fixed Set a schedule on app to charge but now can’t amend or delete it Just get a technical error. The service could not be started __________________ XC90 T8 RECHARGE PLUS 2023 DENIM BLUE TOWBAR

Mar 12th, 2020, 20:50	#24
philipe5 New Member Last Online: Jan 10th, 2023 21:04 Join Date: Apr 2015 Location: nottingham	Scheduled charging Hi I had same issue with scheduled charging on xc90 T8 and had it set up to charge over night and could not then charge the car at any other time or even delete the set up charge. Ended up going to dealer and they had to do a factory reset of whole system to clear it after a few days of not sure how to fix this and having to get volvo sweden involved.

Mar 12th, 2020, 20:56	#25
Director76 Master Member Last Online: Apr 16th, 2024 23:10 Join Date: Oct 2017 Location: Shrewsbury	Yep - logging is back again. Hurray! (For now at least!) __________________ ————————— MY21.5 XC90 T8 Recharge R-Design \|Bright Silver\|Lounge\|BLIS\|HK Tech\|Family\|Towbar\|

Mar 13th, 2020, 19:06	#26
sk546 Master Member Last Online: Apr 30th, 2024 21:49 Join Date: Feb 2019 Location: Norwich	And just like that, its gone again, at least on my VOC App. Oh well, easy come, easy go............ __________________ MY22.5 XC60 Polestar Engineered (455) - Thunder Grey - AAOS [360 Camera\|Tow Bar\|Ohlins\|Akebono] Previous - MY20 XC60 T8 Polestar Engineered - Onyx Black - Sensus

Mar 13th, 2020, 19:06	#27
ISW001 Junior Member Last Online: Today 07:57 Join Date: Jan 2017 Location: Birmingham	And its gone again __________________ XC90 T8 RECHARGE PLUS 2023 DENIM BLUE TOWBAR

Mar 13th, 2020, 23:28	#28
Director76 Master Member Last Online: Apr 16th, 2024 23:10 Join Date: Oct 2017 Location: Shrewsbury	Yep, gone here too. Oddly, journeys which showed full detail from earlier this is week, now just show A to B... __________________ ————————— MY21.5 XC90 T8 Recharge R-Design \|Bright Silver\|Lounge\|BLIS\|HK Tech\|Family\|Towbar\|

Mar 14th, 2020, 13:22	#29
ISW001 Junior Member Last Online: Today 07:57 Join Date: Jan 2017 Location: Birmingham	That’s very odd Mine are still showing full detail up to Wednesday Pm __________________ XC90 T8 RECHARGE PLUS 2023 DENIM BLUE TOWBAR

Aug 20th, 2020, 23:01	#30
s3t0Kaiba Junior Member Last Online: May 5th, 2021 23:41 Join Date: May 2018 Location: Dublin	Hi guys, any change on this? My car went for a service early July and now no route details since, just A to B on the map. I see some of you tried turning off logging and reenabled it again later, did this fix it in the long term?

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)