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Servicing your Volvo

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Replies : 70

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View Poll Results: How do you service your Volvo out of warranty?
Main dealer service plan (pay monthly) 24 12.24%
Main dealer year by year 75 38.27%
Independent garage 95 48.47%
Sell car and buy a new one 2 1.02%
Voters: 196. You may not vote on this poll

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Old Jun 23rd, 2017, 18:25   #21
pagan8c
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Quote:
Originally Posted by Mick787 View Post
Mine is done via the main dealer from where I bought my car. The financial matters are paid to a company called EMac. (I am not meaning to advertise this company). My wife has a service plan on her Toyota and it is administered by the same company, the main dealer she bought her car from is not the same as from where I bought my car. (Listers Group, Sytner Group). The cost of the plan depends on how long you chose to have it running and what you have included. You pay monthly in advance. I know that initially I will pay more for what I will be getting, but as time goes on I believe I will more than recoup the costs with inflation. Ok I could get the car serviced by an independent garage and costs would be reduced but I also have free MOT's for as long as I'm on the plan and discounted prices on any accessories or extra parts from the main dealer which may be required for any work done there which is not servicing.
I had the same deal and company when I had my XC70 before my new Volvo. The system worked really well and it was just a case of booking the car in for service or MOT and I got a courtesy car . Good service from the garage and looked after me when I bought the new 1 from them.
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Old Jun 25th, 2017, 17:15   #22
GJB
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So overall over 50% have main dealer service.
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Old Jun 25th, 2017, 18:40   #23
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Can a good volvo specialiat not do updates as part of a service or does a main dealer only have access?
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Old Jun 25th, 2017, 21:34   #24
Railman1
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What is in the updates? as any major change would surely require an addition to the owners handbook? If the changes are so small that they do not need to be described to the driver/owner are they really that important?
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Old Jun 25th, 2017, 22:40   #25
NigelDay
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Originally Posted by Railman1 View Post
What is in the updates? as any major change would surely require an addition to the owners handbook? If the changes are so small that they do not need to be described to the driver/owner are they really that important?
So one example of a small update. When I first had the car (June 2015) you could drive with the light switch on position 2 (effectively the parking light position, giving DRLs at the front and the normal rear lights). After the service in late 2016, I now get a message 'reset light switch' when I drive with the lights on position 2. This is probably to remind me not leave the lights on when I leave the car.
Other software upgrades suggested are the sensitivity of the City Safe collision system.
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Old Jun 25th, 2017, 23:06   #26
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Quote:
Originally Posted by Phillg1986 View Post
Can a good volvo specialiat not do updates as part of a service or does a main dealer only have access?


Think only Volvo dealers have access to Volvo updates.
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Old Jun 26th, 2017, 00:14   #27
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We use an Independent Volvo specialist. The sort where you can speak to the Honcho on an informal basis.

Their labour rates are more reasonable, and they will get a specialist to do anything they can't- this is routinely done by lots of specialist type garages.

I would be very very wary of main dealers. I have friends with other cars, the German kind, the stories I hear are literally insane. And their reliability is highly dubious to say the least.

My father and our extended family have run lots of various cars over the years into stupid mileages and we have a relative to runs a specialist garage, too. Generally speaking, provided you get things serviced properly and looked after by a man who knows the brand (most specialist garages employ former dealership staff) you will be very unlikely to have a dreaded failure of which you read on forums everywhere.
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Old Jun 26th, 2017, 11:24   #28
Ixion
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Quote:
Originally Posted by Grimble View Post
Would be happy to recommend him (Tewkesbury area).
Hi @Grimble, I cannot PM, what's the name of the person you recommend?
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Old Jun 26th, 2017, 12:10   #29
MikeIOW
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Many will have taken advantage of 3 or 5 year service plans from the original purchase: I will be using main dealer for that period clearly.
That said, Leicester has a good independent Volvo specialist that I would not hesitate to use if out of warranty.
A good main dealer may have cheaper rates for older cars as well.....

But older cars we have I get serviced by a small workshop nearby - someone I trust with all things car - no specialist volvo tools, but we have an older family Fiesta he does all the work on....
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Old Jun 28th, 2017, 23:50   #30
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I have just taken out a Volvo service plan...after getting a quote on the volvo website: https://securewww.volvocars.com/uk/o...-service-plans, I was expecting the same price, however they were almost £15 per month cheaper...so I'm happy paying my £18.99 per month for 3 years.
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