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-   S60 & V60 '11-'18 / XC60 '09-'17 General (https://www.volvoforums.org.uk/forumdisplay.php?f=187)
-   -   V60 door lock actuator replacement (https://www.volvoforums.org.uk/showthread.php?t=290990)

timaaeee Jan 23rd, 2019 18:12

V60 door lock actuator replacement
 
hi guys,

I have a problem on my 2013 V60 where the drivers door is not unlocking with the remote. It started failing intermittently a few weeks ago and has gradually got worse (maybe due to the cold weather) to the point where now I have to press the keyfob about 10 times before it unlocks although once it is successful it then works fine until the car is left locked for a few hours then it fails again. I can hear the mechanism trying to work unsuccesfully so I suspect it is mechanical rather than electrical although I wouldn't rule that out.

I found this useful video on youtube showing a full tear down to replace the spring and motor in the actuator unit
https://www.youtube.com/watch?v=vIZmJFqoDKk
and although it would be a long job I have done stuff like this before so I'm tempted to give it a go rather than pay the £385 my local garage want to replace the unit.

So I was wondering
a) has anyone else encountered/fixed this issue themselves before?
b) where can I get a used replacement lock assembly in case I need one? I spoke to the dealers who wanted £215+vat, they gave me the code 31349861 however searching online for this I can't find a used one anywhere in the uk, surely they can't be that rare or is there another equivalent product code?

thanks!
Tim

krzemien Jan 23rd, 2019 19:08

Quite few threads under V70 < '07 section:

https://www.volvoforums.org.uk/showthread.php?t=287908
https://www.volvoforums.org.uk/showthread.php?t=287045

Perhaps you will find some answers there

timaaeee Jan 24th, 2019 10:58

Quote:

Originally Posted by krzemien (Post 2488063)
Quite few threads under V70 < '07 section:

https://www.volvoforums.org.uk/showthread.php?t=287908
https://www.volvoforums.org.uk/showthread.php?t=287045

Perhaps you will find some answers there

thanks, very helpful!

batman123 May 19th, 2019 20:00

Hi
 
I have the same problem with my volvo V60 2013 front door lock , doesn't want to work. And i cant find any door locks online as well . did you fix yours? or you replace all unit or just Actuator Motors?

Thanks

timaaeee May 19th, 2019 22:48

Quote:

Originally Posted by batman123 (Post 2521848)
I have the same problem with my volvo V60 2013 front door lock , doesn't want to work. And i cant find any door locks online as well . did you fix yours? or you replace all unit or just Actuator Motors?

Thanks

In the end I got my local garage to sort it, they charged me £360 of which I think about £260 was for the part they ordered no 31349861 although the number on the part they took off was 31301740? Either way it works fine now, I'm sure I could have fitted the part myself if I had time, you can either order it from a Volvo dealer or on the Skandix website I think. I did try opening up the old part, the spring looked ok so assume it was the motor however I wouldn't know which motor to order as I think the unit was different to the one on that video I posted previously?

JRS80 May 21st, 2019 06:11

I personally think this is unacceptable on Volvo’s part. They must be aware that there have been many many cases where these lock actuators fail. For a company so proud of safety and security it’s a little odd. Any chance you could get a goodwill contribution from Volvo UK?

jimftr Nov 18th, 2020 20:47

Sorry to bring up an old thread, but i have the same issue with my front drivers door, i've ordered the part number "31349860"

Does anyone know if there is any meaningful difference between 31349861 and 31349860?

Thanks.

timaaeee Nov 18th, 2020 22:07

Quote:

Originally Posted by jimftr (Post 2682867)
Sorry to bring up an old thread, but i have the same issue with my front drivers door, i've ordered the part number "31349860"

Does anyone know if there is any meaningful difference between 31349861 and 31349860?

Thanks.

https://www.skandix.de/en/spare-part...right/1057648/
https://www.skandix.de/en/spare-part...right/1059155/

pictures look similar although listed car models not the same?

jimftr Nov 18th, 2020 22:12

Quote:

Originally Posted by timaaeee (Post 2682907)

The only thing I can think of is perhaps one version is for keyless cars, and one is for non keyless?

Mine is non keyless so I'm assuming 60 might be that one. And opposite for the 61. Was your car keyless? If so, I think that's probably it.

Other possibility could be LHD and RHD variations, but not sure how they could possibly be different.

timaaeee Nov 19th, 2020 10:17

Quote:

Originally Posted by jimftr (Post 2682911)
The only thing I can think of is perhaps one version is for keyless cars, and one is for non keyless?

Mine is non keyless so I'm assuming 60 might be that one. And opposite for the 61. Was your car keyless? If so, I think that's probably it.

Other possibility could be LHD and RHD variations, but not sure how they could possibly be different.

Mine does have a tiny key in the remote although I think it goes in the passenger side, not sure as I have never used it sorry


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