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S60 & V60 '18> / XC60 '17> / S90 & V90 '16> / XC90 '15> General Forum for the SPA-platform 60- and 90-series models |
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Reaplacement parts not available for new XC60Views : 1547 Replies : 13Users Viewing This Thread : |
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Jan 24th, 2020, 21:57 | #1 |
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Reaplacement parts not available for new XC60
Hi. I am the owner of an 15 month XC60. My car has been sat at the dealers for 2 months awaiting the suppply by Volvo of a replacement wiring loom. The original one is scrap due to water ingress in the passenger footwell. Volvo have now told the dealer that it will be a further 2 months before a loom can be supplied. So a one 9ish)year old car will be off the road for more than 4 months due to Volvo unable to support its customers or dealers. I am going to have to trade in the car as faith in the brand has been shaken, not only a faulty car but inability to fix it in a reasonable time...I really didnt think that Volvo was such a unprofessional manufacturer ,,I thought that their Brand meant something about quality. The dealer mentioned that months waiting for replacement parts was nothing unusual.....so it looks like i will be going back to Audi. Anyone else had issues re replacement parts?
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Jan 24th, 2020, 22:15 | #2 | |
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Quote:
Not me... my car gives me 0 worries.
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MY19 XC60 D4 R-DESIGN P☆ |
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Jan 24th, 2020, 22:22 | #3 |
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Jan 24th, 2020, 22:33 | #4 |
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That's very strange, that's the 3rd XC60 with a faulty wiring loom today. 😸
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Jan 24th, 2020, 22:59 | #5 |
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it will never give... wanna know why? because i'm blessed😄😉 and everything around me or that i touch becomes gold... 😃😉
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MY19 XC60 D4 R-DESIGN P☆ |
Jan 25th, 2020, 05:10 | #6 |
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Yes and the car aged 3 months in 3 minutes?
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XC60 2013 D5 215 SE Lux Nav geartronic |
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Jan 25th, 2020, 16:07 | #7 |
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Ahahahah Good attention to detail!
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V60 D3 V60 D5 RD XC60 D5 RD AWD XC40 B4 RD AWD |
Jan 25th, 2020, 17:26 | #8 |
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What's with the three threads?!?
Simple fact of the matter is they wont keep that kind of part on a shelf...anywhere; it will be made to order.
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—————— MY19 V60 D4 Momentum Pro |
Jan 26th, 2020, 16:28 | #9 |
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Leaving aside the fact that now there are three cars off the road it becomes worthwhile making up some spare looms ...
...it seems to me that Volvo are prioritising new cars over an existing customer. They must be making a constant supply of new looms - to install in new cars. Yet it would appear that they are not prepared to divert one of those looms to help get an existing owner back on the road.
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XC90 D5 Inscription MY16 - white + blond/charcoal, and got carried away with packs and options... |
Jan 26th, 2020, 17:46 | #10 | |
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Quote:
As for diverting a loom, these factories run a just in time schedule, so diverting a loom would completely disrupt the line. So a separate order has to go to whoever makes the looms, and they have to add it to their schedule.
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