HUD constantly losing setting

mrlossyman · May 14th, 2017, 21:40

A while ago there was a bug with the HUD where if you remote started the car it would lose it's setting. Since the last upgrade I had done to the firmware in March my HUD constantly loses it setting, even without remote start. I don't know why it does this however it does so without me using the app for any of the functions. I'll simply lock the car and return and the setting is lost.

I have this programmed into memory, however it's ridiculous I have to keep putting the car back to mem 1. It appears its only the HUD affected. Anyone else suffer the same issue or knows why this is happening?

Regards,

Jcbrown · May 14th, 2017, 22:48

See http://www.volvoforums.org.uk/showth...=267568&page=3 and my post (#29).

This was happening to me all the time with remote start, and almost every time with "normal" start.

Volvo suggested it could be related to driver profiles and keys, but allocating the two profiles to different keys did not immediately change anything. Then, a few days later it sorted itself out. It has been fine ever since.

Apparently Volvo are now looking at some link between the boot locking system and the HUD issues.

mrlossyman · May 15th, 2017, 20:46

Quote:

Originally Posted by Jcbrown

See http://www.volvoforums.org.uk/showth...=267568&page=3 and my post (#29).

This was happening to me all the time with remote start, and almost every time with "normal" start.

Volvo suggested it could be related to driver profiles and keys, but allocating the two profiles to different keys did not immediately change anything. Then, a few days later it sorted itself out. It has been fine ever since.

Apparently Volvo are now looking at some link between the boot locking system and the HUD issues.

Yes it used to happen with remote start, but I no longer do that as there's no need (Summer). Interesting you mention about using the boot because I have been using the boot more frequently lately and using the boot lock button. I think you may have given me the answer to the problem.

Totally ridiculous though and Volvo must improve on testing. Thank god they don't make Aircraft....

mrlossyman · May 16th, 2017, 19:34

Today HUD lost setting without opening the boot so seems that's not the reason. I'm at a loss as to why this happens almost every day. Perhaps another software update.

Jcbrown · May 17th, 2017, 20:33

Quote:

Originally Posted by mrlossyman

Today HUD lost setting without opening the boot so seems that's not the reason. I'm at a loss as to why this happens almost every day. Perhaps another software update.

As I said in the other posting, I personally did not see a link between the boot and HUD, but this is what my dealer said Volvo are investigating.

Today, for the first time in weeks my HUD hid

What had I changed? I had unlocked my profile whilst I made a few changes, and left it unlocked. First time I started it (remote start on VoC App) and the HUD is back in peek-a-boo mode at the top of the display.

I pressed seat memory 1 to get it back, then locked my profile. Since then it has behaved itself.

Will monitor over the next few days and let you know.

mrlossyman · May 18th, 2017, 08:13

Quote:

Originally Posted by Jcbrown

As I said in the other posting, I personally did not see a link between the boot and HUD, but this is what my dealer said Volvo are investigating.

Today, for the first time in weeks my HUD hid

What had I changed? I had unlocked my profile whilst I made a few changes, and left it unlocked. First time I started it (remote start on VoC App) and the HUD is back in peek-a-boo mode at the top of the display.

I pressed seat memory 1 to get it back, then locked my profile. Since then it has behaved itself.

Will monitor over the next few days and let you know.

How do I lock the profile? I have the profile set but didn't know about locking it. Thanks for the reply...

nu11eaf · May 18th, 2017, 09:49

Quote:

Originally Posted by mrlossyman

How do I lock the profile? I have the profile set but didn't know about locking it. Thanks for the reply...

In your car open settings/sytems/driver profiles/edit, you can link profile to a remote key and there sould be a tick box to lock the profile. (Have the key in the car when linking it to profile)

Jcbrown · May 18th, 2017, 17:34

Ok, definitely looks like "HUD Hide" is related to the profile being unlocked/unprotected.

Tried 3 times today with the profile unprotected - "HUD Hid" all 3 times on start-up, either remote or "normal". HUD was fine when engine switched off

Tried 3 times with profile protected - HUD stayed in the place it should all 3 times on startup - either remote start or "normal"

To lock/protect your profile:
set everytghing how you want it: HUD, seats, icon locations, favourites, ...

Go to "Settings"..."Driver Profile"..."Edit" (next to your profile)

Make sue "Protect My Profile" is ticked

Hopefully, like mine, your HUD will stay where you want it to

neon · May 20th, 2017, 10:51

I have the locked profile and have had no issues with the HUD moving since. The problem with it moving probably still exists but it is re positioning it every time you get into your car based on profile, I am guessing.

Soltan · May 21st, 2017, 11:22

My HUD moves randomly, not every time I use the car but on average 1out of every 3 drives. I'll check if my profile is locked.

May 14th, 2017, 21:40	#1
mrlossyman Senior Member Last Online: Apr 2nd, 2021 09:08 Join Date: Aug 2011 Location: London	HUD constantly losing setting A while ago there was a bug with the HUD where if you remote started the car it would lose it's setting. Since the last upgrade I had done to the firmware in March my HUD constantly loses it setting, even without remote start. I don't know why it does this however it does so without me using the app for any of the functions. I'll simply lock the car and return and the setting is lost. I have this programmed into memory, however it's ridiculous I have to keep putting the car back to mem 1. It appears its only the HUD affected. Anyone else suffer the same issue or knows why this is happening? Regards, __________________ XC90 2017 D5 RDesign (Sept) Bursting Blue, Bowers, Xenium, BLIS + CTA, Winter HUD, Family Pack, Aux Heater, Carbon, Full Leather, Rubber Mats, 3 pin 240v

May 16th, 2017, 19:34	#4
mrlossyman Senior Member Last Online: Apr 2nd, 2021 09:08 Join Date: Aug 2011 Location: London	Today HUD lost setting without opening the boot so seems that's not the reason. I'm at a loss as to why this happens almost every day. Perhaps another software update. __________________ XC90 2017 D5 RDesign (Sept) Bursting Blue, Bowers, Xenium, BLIS + CTA, Winter HUD, Family Pack, Aux Heater, Carbon, Full Leather, Rubber Mats, 3 pin 240v

May 18th, 2017, 17:34	#8
Jcbrown Senior Member Last Online: May 18th, 2019 18:53 Join Date: Jan 2017 Location: Leicester	Ok, definitely looks like "HUD Hide" is related to the profile being unlocked/unprotected. Tried 3 times today with the profile unprotected - "HUD Hid" all 3 times on start-up, either remote or "normal". HUD was fine when engine switched off Tried 3 times with profile protected - HUD stayed in the place it should all 3 times on startup - either remote start or "normal" To lock/protect your profile: set everytghing how you want it: HUD, seats, icon locations, favourites, ... Go to "Settings"..."Driver Profile"..."Edit" (next to your profile) Make sue "Protect My Profile" is ticked Hopefully, like mine, your HUD will stay where you want it to __________________ S90 2017 D4 Inscription Osmium Grey, Winter Plus HUD, Xenium, Plus various options

May 20th, 2017, 10:51	#9
neon Premier Member Last Online: Apr 2nd, 2023 10:37 Join Date: May 2016 Location: Yorkshire	I have the locked profile and have had no issues with the HUD moving since. The problem with it moving probably still exists but it is re positioning it every time you get into your car based on profile, I am guessing. __________________ MY17 XC90 D5 Powerpulse Inscription, Polestar, Osmium Grey, Blond, Walnut, Xenium, Winter with HUD, Auxiliary Heater, Homelink, Heated Rear Seats, Subwoofer, Apple Car Play, Tinted Windows

May 21st, 2017, 11:22	#10
Soltan Junior Member Last Online: Dec 1st, 2023 13:05 Join Date: Nov 2016 Location: Birmingham	My HUD moves randomly, not every time I use the car but on average 1out of every 3 drives. I'll check if my profile is locked. __________________ MY17 XC90 T8 Inscription, Magic Blue, Xenium Pack, Winter Pack with HUD, Towbar, Power Front Cushion Extensions, Massaging Front Seats,Power Folding 2nd Row Headrests, Tinted Windows, Laminated Side Glass, Amber Leather, Linear Walnut Inlays

May 14th, 2017, 22:48	#2
Jcbrown Senior Member Last Online: May 18th, 2019 18:53 Join Date: Jan 2017 Location: Leicester	See http://www.volvoforums.org.uk/showth...=267568&page=3 and my post (#29). This was happening to me all the time with remote start, and almost every time with "normal" start. Volvo suggested it could be related to driver profiles and keys, but allocating the two profiles to different keys did not immediately change anything. Then, a few days later it sorted itself out. It has been fine ever since. Apparently Volvo are now looking at some link between the boot locking system and the HUD issues. __________________ S90 2017 D4 Inscription Osmium Grey, Winter Plus HUD, Xenium, Plus various options

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)